Update: 12:30 - 30/09/23 Hello everyone, Our teams are still working hard to resolve Xbox systems crashing to the menu upon startup, however,...
Hello everyone, can we ask anyone who is experiencing crashes on Xbox when starting up to put their console into Offline mode (This can be done...
Thank you, aside from the solutions you have attempted above, that icon can also signify that you aren't using the account which purchased TSW4....
Hello, as an update, we're still working with Valve to cover all the missing entitlements and I've raised this with our Retail teams. Thank you...
Hello, usually we see this weird red-crossed box as a placeholder during development, can I ask if possible what add-ons you have installed,...
Hello, this issue has been logged to our development teams for investigation, thank you
Hello, can you share a screenshot of the UK edition in the 'My Collection' area, please?
Our teams are aware of liveries appearing differently in TSW4 and are investigating, thank you for the report - we'll update you when we have more...
Hello, We are aware of liveries appearing differently in TSW4 and are investigating, thank you for the report - we'll update you when we have more...
Hello, our teams are aware of the liveries appearing differently in TSW4 and are investigating, thank you for the report - we'll update you when...
Hello, thank you for the report and for the detailed description - I will log this issue on our internal tracker so our development teams can...
Good afternoon folks, Welcome back to weekly RFTV updates, and to start our journey into October, we're premiering a new PC Editor Masterclass...
We've just posted an update regarding the Xbox crashes too if you want to read (no solution yet, but more insight on the issue)...
Hello everyone, We are continuing to investigate an issue with Xbox systems crashing to the menu upon startup. As it stands, we haven't reached a...
Hello, we're aware of crashing during startup on Xbox, and we're investigating this as our highest priority. We've heard reports it may have...
We're glad you're seeing the entitlements coming back in, does anyone own Rapid Transit or Great Western Express? We're waiting to confirm if...
Hello everyone, we're aware of this, and as an update, we're investigating the Xbox crashing errors as our highest priority. Our current...
We are aware of the in-game version of the Creators Club not working as intended, so far we've been able to resolve this on PlayStation and Steam,...
Hello, Can I ask you to submit a Support Ticket about this please, using our website link: https://dovetailgames.freshdesk.com/support/home This...
Just as an update - we'll be creating Editor Masterclasses that help showcase various different functions within the Editor throughout October....
Update: 12:00 - 28th September: We are aware of continued entitlement issues on Steam for a small amount of players missing certain Add-ons....
Hello, I'm taking a look at this now - have you got any other comparison screenshots you can send between TSW3 and TSW4 at all? This will help our...
Update: We believe both the Scotsman and Vectron should now be available for anyone who purchased them via Steam, please restart your client and...
Hello, have you got a screenshot of this that I can share to our retail teams please? Thank you
Hello everyone - we've been working with Epic and Valve today, and we believe all Deluxe content should be showing up. Can I confirm via any...
Hello - our teams are working hard to address the crashes on Xbox, and it's currently one of our highest priorities. We understand it's really...
Hello everyone, we've got an update to share on this issue: Steam users should have an update that fixes this issue, with PlayStation following...
Hello everyone, We've got a fix for Creators Club going out to Steam and in the next few hours PlayStation users that address the "Required...
Thank you, I've logged the issue for Trenton and Peak Forest to our dev teams.
Thank you for confirming, I've logged the issue now to our development teams.
What game platform are you on please? :)
Hello, thank you so much for the detailed feedback, and for sharing your thoughts on Train Sim World 4 - I'm glad you're enjoying it, and I am...
Hello - we're aware of this issue and we've got it logged to our development teams.
Hello, we've just pushed a fix for this so the mastery challenge should be working as intended now :)
Hello - We are aware of an issue preventing the in-game version of Creators Club from functioning as intended. You may be able to subscribe to...
Hello - we're aware of issues affecting the ability to subscribe and install content on Creators Club, and we have a potential fix coming very...
Hello - so good news, it looks like we've got a fix for this on a development branch, and it'll just be waiting for the next available slot to be...
Hello everyone, We're aware of this, and it's an issue with how our products and entitlements work with the PlayStation System, sadly there's not...
Thank you - our Retail teams are looking into this now
To add - You'll have to manually remove the repeated add-ons on the installation queue.
Those who have previously owned the New Journeys pack should be entitled to download those add-ons individually, can we check you're installing...
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