Search Results

Hi, are you using unofficial mods? You didn't mention your FPS, but are you limiting it below 60? Could you share your graphical settings, please?

Hi Gascan , What are your PC specs, and FPS in this scenario? Lower end PCs are known to have trouble running these scenarios. Just tried the...

I'd prefer not to put players at risk, as modifying system files and behaviors comes with a big risk of screwing up your Windows installation, if...

Someone with DDR 3 RAM and an AI voiceover, seems sus! This comes with far too much risk for the average user, and no qualitative data about the...

Hi bennycdn#2314 . Just so you are aware, we've heard from other players that the "game tools mod from trainsimcz" has been causing issues for...

Can you try and remove them, please? If this is not possible to do, a clean reinstallation of the game may be necessary:...

Hi bennycdn#2314 do you have any unofficial mods installed?

Hi rigsby#3981 , I'm sincerely sorry to see this has taken such a toll on you, and I can honestly see why this has been troubling you....

Hi rigsby#3981 , To avoid having something taken down, we'd encourage you to avoid the use of copyrighted/trademarked logos, designs, or brands....

Hey all, really happy to see so many players engaging with Mastery! Just wanted to give every advanced notice that there will be no Mastery...

Just want to say you're welcome to send questions like this to Dovetail Support. Always preferable to speak to a human! The website seems to be...

Hey all, Trying to gather some more information on this issue. Could everyone affected by this issue let me know what the total storage size of...

Thanks for letting us know. I'll mark the thread as resolved!

Yes, but the Xbox certification process takes longer. It should be out soon.

Hi all, The core improvements are on their way and should arrive this afternoon. Apologies for the delay! This includes: Core Fixed an issue...

Hi all, The core fixes were delayed, but they are expected to go live this afternoon. Everyone should already have the improvements for...

Hi malikrthr , The error looks like a graphics card issue, but if you've been using mods there's a good chance they are still interfering with...

Sounds very much like modding problem. The in-game mod toggle can only account for ".pak" mods, but some are more difficult to remove, even mod...

We have an investigation underway, but so far it looks like it could be something on Sony's end. At this time, there's no reason to unduly worry...

Hi warpshell , you should not be downloading things from inside the game. The in-game store is not intended for content management, only new...

Please follow the link at the top of the pinned article, this will explain everything: How to Download Compatible Content for Train Sim World 6

Hi dr#8182 , could you submit a support ticket so we can work out what your PC requires and if it meets the minimum requirements of the game.

Hi all, there's a pinned article at the top of this channel that explains how to download and upgrade your add-ons. There is no need to purchase...

Hi dr#8182 , if your graphics card is coming up as "AMD Radeon Graphics Processor" instead of the full GPU name, you may not have the correct...

Although it is a common issue, it can happen for different reasons. Which is why it is important not to lump all reports in the same pile.

Context is always important for any bug report. The problem is clear, but that doesn't tell us how the player got there. While there are core...

Hi marnes#9178 , If you are seeing an "account suspended" message, then you are using an outdated link. Dovetail Support has moved, and you can...

Latest update from Cloudflare: Monitoring - A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor...

It's the Cloudflare outage affecting Dovetail Live services. We are tracking its progress, but ultimately it is out of our hands....

Your best option would be to lock the frame rate to 60 FPS. An unlocked frame rate is inherently more variable and therefore less smooth.

You can't identify a CPU bottleneck by looking at the CPU usage. It only takes one thread to max out to be CPU bound. We covered how to identify a...

jivebunny Unfortunately, this is to be expected as your PC does not meet the minimum requirements of the game. Integrated graphics like the Intel...

Hi upsilon could you let me know what your PC specs are, please? Do they meet the minimum requirements of the game? [ATTACH]

Hi tom#2834 could you make a bug report with more context, please? https://support.dovetailgames.com/hc/en-us/requests/new

Hi jivebunny , could you let me know what graphics card you are using? Issues like this are usually the result of low VRAM, or using integrated...

Both these scenarios now work as intended.

The NJT Multil-level cab car is now back for New York Trenton owners, with no additional requirements.

The NJT Multil-level cab car is now back for New York Trenton owners, with no additional requirements.

The NJT Multil-level cab car is now back for New York Trenton owners, with no additional requirements.

The SD40-2 is now back in the SPG timetable.

The SD40-2 is now back in the SPG timetable, and Peninsula Corridor has been re-released as an unbranded product.

The TTC SD40-2 is now available to spawn in the Training Center with no additional requirements.

Completely understand your frustration! It's something we have asked the team to review in the future, as it would be great to see this menu...

Hi all, We have found that the criteria for "I'm Going On An Adventure" was more specific than we anticipated. [IMG] To begin with, the...

We have found that the criteria for "I'm Going On An Adventure" was more specific than we anticipated. [ATTACH] To begin with, the challenge...

Hi dal#7945, No ticket should be closed without a response, but we'd ask you to double-check the ticket history on...

Hi OldVern, Sorry to hear about your troubles. Unfortunately, your original ticket was not submitted as a Dovetail Live issue, and therefore was...

Update 28/10/25 The free starter pack now display the correct price for TSW 6 bundles.

Status Update - PS4 Profile Import Issue PS4 players should now be able to import a profile from TSW 5.

Apologies, it's been a long time coming, but PS4 players should be able to import a profile from TSW 5 now. The full process is described in more...