This issue has been fully resolved now, without the need for a workaround:...
Please be informed that this issue has been permanently resolved now:...
Update here: https://forums.dovetailgames.com/threads/missing-kassel-würzburg-peninsula-corridor-on-ms-store-xbox-pc.61248/
Hi Tigert1966 , Thank you very much for the information you have provided so far, it is much appreciated. The issue is currently under...
Hi bobbobberdd , We are very sorry to hear about this, and so we can discuss this in more detail, could you raise a support ticket, please? Try...
Bradley Can you power cycle your console and try again, please?...
Please be assured that if you purchased the New Journeys Expansion for TSW 2 on the same platform and account as you are playing Train Sim World 3...
Hey Tonto62, glad to hear you solved it!
Just tried this and didn't have a problem adding the Rail Head Treatment Train to my basket, all the way up to entering payment details. You could...
Hi RLB , Thank you for letting us know, and we are glad to hear that you have found a solution. System instability as a result of overclocking is...
Tigert1966 Princess Entrapta or anyone else experiencing problems. Please ensure that you troubleshoot the problem by power cycling your console....
Hi tft#6439, Unfortunately, it doesn't look like you have tried contacting Dovetail Support yet. However, we have taken a look at the Dovetail...
Hey all, If you have already re-enabled your connection to Dovetail Live in-game, please try the following. Rebuild the Database to reset the...
The add-ons you have mentioned are not available for Train Sim World 3 on PlayStation yet. Please refer to the following link for the PlayStation...
Hi RLB, Unfortunately, there is very little we can do to help from the forums, as we currently know very little about your computer. Therefore,...
Hi all, we are extremely sorry about these issues. We have passed this information on to the development team for further investigation. For now,...
Hi Tigert1966, The Microsoft Store isn't the most user-friendly platform, but hopefully we can establish what is going wrong here. Could you use...
We're glad to hear your game, is working now. We have no plans to support DirectX 12 in the near future.
Hi all, please restart Steam and this will prompt the game to be updated. Once the download has been completed, the issue should be resolved.
Hi davil, DirectX 12 is not officially supported, nor are modified game files. Please complete a clean reinstallation to ensure that your game...
Thank you for raising this. We are investigating.
Hi Tigert1966, Could you try the following workaround which was originally posted for Train Sim World 2, please? The Microsoft Store on PC has...
Hi Bradley We are very sorry to hear about that. Would you mind providing some more specific examples using the template below as a guide,...
Please take a look at the following support article which is visible at the top of the home page:...
Thank you, the team are investigating.
The pre-order benefits do not include liveries. Quoted from the Train Sim World 3 FAQ(...
jack travers please do not post personal information such as your email address on the forums. Contact Dovetail Support so we can help you...
More information is available here: https://live.dovetailgames.com/live/train-sim-world/articles/article/tsw3-what-you-need-to-know
Please try checking your inbox again, and the spam/junk folder. Step 2 cannot be completed before Step 1.
Hi tft#6439, please contact support for assistance with your Dovetail Live account and try not to raise multiple issues in one thread....
Hi jack travers, There are some issues with your Dovetail Live account you will need to address before you can make use of Creators Club. Your...
Thank you tft#6439, This is very helpful, and we have logged the issue with the team.
Ah, you need to be connected to Dovetail Live to take Railfan Shots, so let's troubleshoot this first. We can't see any problems with your DTL...
Thanks for getting back to us. We understand that this error is related to the camera's distance from the train. If possible, could you tell us or...
Hi Mat_Jam_Ca, Can you confirm that you are Holding RS (Right Analogue Stick clicked in) and dpad down, please? The screenshot won't trigger if...
Hi adamski#9148, Please refer to the sticky download thread here:...
Hi photonmonkey, We are very sorry to hear about this. At this time, we have been unable to reproduce this issue with the information provided....
Hi tft#6439, We are very sorry to hear about that, and we would like to ensure that we have enough information to investigate this problem right...
Hi ehz0689, please note that the final game files were not available weeks ago. Furthermore, Train Sim World 3 consists of the core game (Training...
Hi richardwwoodward, I can confirm what GuitarMan just said. Legacy add-ons will not be available until the official launch date on the 6th...
You will need to go into the Settings menu to change the control scheme, this cannot be done from the Control Guide on the pause menu. For more...
Yes, importing profiles will be available from when you first start the game. Instructions are available here:...
Hi Willowrpe, This is related to a known issue that we are investigating. However, there is a workaround which can completely resolve these...
HI roysto25, 16 vs 32 GB of RAM has very little impact on gaming performance, if any. However, if players have less than 16 GB of RAM, it would...
PC performance can be affected by a number of external factors (ambient heat, cooling effectiveness, bloatware, antivirus software etc...), but at...
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