If you would like to make a bug repot, please send it to Dovetail Support. If you would like to discuss an issue, please use a descriptive thread...
The GTX 1660 is the bare minimum these days, and really shouldn't be considered an upgrade. The Nvidia RTX 4060 isn't great value. If you are not...
Steam or any other PC platform for that matter can't see what type of PC you have when buying a games or add-on. So you cannot be blocked from...
Hi rysgaming#8234 , it's very disheartening to hear that you've had crashing problems with the Mildmay line. The developer has clearly put a lot...
Thank you, red lights will be something entirely different and largely depends on the situation. If you have an unrelated bug to report, please...
Ok, if this happened directly after a crash it could be due to corrupted data. The first thing, you should do is rebuild the database and clear...
razmatus#2517 If you have a question for the community, please create your own thread, rather than reopening countless unrelated threads that...
Hi warpshell , can you provide us with any additional context? Is the console/game up to date? Have you recently made any changes to the...
Hi rysgaming#8234 , you may just need to clear your console's cache. Power cycle your console to do this. If the issue persists, could you try...
No worries, will close the thread!
Hi all, if anyone has personally experienced this problem, please reach out to Dovetail Support with all the relevant details, examples and...
Rest assured this has been reported and logged for further investigation, thanks to players who reached out to Dovetail Support earlier. At this...
Hi steve08 , if you have a bug to report, please submit a support ticket with all the relevant details:...
Hi all. Just to confirm this issue has already been logged, thanks to players who reach out to Dovetail Support directly. At this time we do not...
Hi steve08 , The scenario is meant to end with a cutscene that fades to black, but the debrief screen is intended to appear after, thus marking...
Hi, I've checked out these scenarios and the issue is quite different between the two, so they have been logged separately. It may be too late to...
Sorry this is wrong. Dovetail Live is not a cloud save and will not transfer your in-game progress. Dovetail Live will only track mastery...
Just to confirm this is a known issue that seems to be an unintended result of core changes made in the mid-February update. A fix has been...
PS Premium game streaming is provided by PlayStation. Developers do not get a choice to opt in or not. Another player brought up an issue with PS...
Glad to hear it! For the benefit of other players could you let us know how you resolved the problem, please?
Hi ididntdoit , what is the exact error message? Can you post a screenshot? You may have more luck searching the Steam Forum for answers or by...
Hi craftuser#5268 , Train Sim World VR: New York will not be released on Steam. Supported platforms are listed in the Train Sim World VR: New York...
spamdog#2920 Could you get in contact with Dovetail Support, please? We'd be happy to have a look if you can provide us with your account details...
Thank you for helping us identify the issue. I can confirm that this issue has already been logged thanks to other players who reached out to us...
Hi wes#2684 could you reach out to Dovetail Support with more specific details and examples, please? Please remember the name of the scenario and...
trpted It's been nearly 3 years since this thread was active. However, another player has already made a route tasks video for Spirit of Steam:...
Correct, you need to own Hauptstrecke Rhien Ruhr, even if you only want it to layer onto other routes. It is required.
If you are referring to the original BR 101 for Hauptstrecke Rhien Ruhr, it won't work without the required route add-on. It will say "required"...
Just to let you know this issue has been logged, thanks to another player who reached out to us at Dovetail Support. A number of similar issues...
Hi goupil74 , sorry to hear about this. This is not a known issue and your best option is to troubleshoot the problem, using the advice provided...
You are limited to a maximum of 100 subscriptions. You will need to reduce your subscriptions below this limit before you can make any new ones....
rmHawk765The shimmer you are describing is called "aliasing". Due to the fine detail of catenary, it often ends up with the game trying to...
A complete list of guides and instructions are pinned to the top the forum....
kristoffer#9371 If you would like help, please reach out to Dovetail Support with your account details:...
Atze Groube If you need help with your mastery challenges, please reach out to Dovetail Support with your account details:...
Is your ultimate subscription active? Ways to play using xbox cloud gaming are described here: https://www.xbox.com/en-GB/cloud-gaming#waystoplay
If you are using cloud streaming via Xbox Game Pass Ultimate, you will be able to access every add-on you own. At least, I believe that is how it...
FallenAngel00me , no one has reported this to Dovetail Support while TSW 5 has been out. If this is still a problem, could you get in touch, as we...
Rest assured, this has already been reported via Dovetail Support and logged for further investigation.
If you are interested in the F59PHR, the out now article may be a good read:...
No worries, keep an eye on it and let us know if it comes back.
Hi li150special , would you mind getting in contact with Dovetail Support in you have a bug report, please? There may be further details we will...
No worries, glad to it was a simple fix!
We understand this is a frustrating situation for you, but please reconsider our advice before dismissing it. The evidence suggests this is an...
Please be aware that the PlayStation Network (PSN) was down a couple of weekends ago, and players all over the world were unable to launch their...
Moving this to the Troubleshooting forum. Please put your gameplay questions here. Setup with safety system has been covered in the following...
The headlights are on the panel to the driver's right. However, they are not designed for distant illumination. This is what you can see as a...
Hi jfxero , if you're having trouble with mastery challenges, please reach out to Dovetail Support with your account details. You will find...
Just a reminder. If you are experiencing mastery issues, please reach out to Dovetail Support with your account details, a description of the...
Hi OldVern , if you have a mastery query, please reach out to us at Dovetail Support with your account details. We'd be happy to have a close look.
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