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Hi Bradley We are very sorry to hear about that. Would you mind providing some more specific examples using the template below as a guide,...

Please take a look at the following support article which is visible at the top of the home page:...

Thank you, the team are investigating.

The pre-order benefits do not include liveries. Quoted from the Train Sim World 3 FAQ(...

jack travers please do not post personal information such as your email address on the forums. Contact Dovetail Support so we can help you...

More information is available here: https://live.dovetailgames.com/live/train-sim-world/articles/article/tsw3-what-you-need-to-know

Please try checking your inbox again, and the spam/junk folder. Step 2 cannot be completed before Step 1.

Hi tft#6439, please contact support for assistance with your Dovetail Live account and try not to raise multiple issues in one thread....

Hi jack travers, There are some issues with your Dovetail Live account you will need to address before you can make use of Creators Club. Your...

Thank you tft#6439, This is very helpful, and we have logged the issue with the team.

Ah, you need to be connected to Dovetail Live to take Railfan Shots, so let's troubleshoot this first. We can't see any problems with your DTL...

Thanks for getting back to us. We understand that this error is related to the camera's distance from the train. If possible, could you tell us or...

Hi Mat_Jam_Ca, Can you confirm that you are Holding RS (Right Analogue Stick clicked in) and dpad down, please? The screenshot won't trigger if...

Hi adamski#9148, Please refer to the sticky download thread here:...

Hi photonmonkey, We are very sorry to hear about this. At this time, we have been unable to reproduce this issue with the information provided....

Hi tft#6439, We are very sorry to hear about that, and we would like to ensure that we have enough information to investigate this problem right...

Hi ehz0689, please note that the final game files were not available weeks ago. Furthermore, Train Sim World 3 consists of the core game (Training...

Hi richardwwoodward, I can confirm what GuitarMan just said. Legacy add-ons will not be available until the official launch date on the 6th...

You will need to go into the Settings menu to change the control scheme, this cannot be done from the Control Guide on the pause menu. For more...

Yes, importing profiles will be available from when you first start the game. Instructions are available here:...

Hi Willowrpe, This is related to a known issue that we are investigating. However, there is a workaround which can completely resolve these...

HI roysto25, 16 vs 32 GB of RAM has very little impact on gaming performance, if any. However, if players have less than 16 GB of RAM, it would...

PC performance can be affected by a number of external factors (ambient heat, cooling effectiveness, bloatware, antivirus software etc...), but at...

Please be assured that you will still have a good experience if you don't have the recommended specs, so long as you are happy playing at a lower...

Hi Trainman525, as quoted for the TS3 FAQ: https://dovetailgames.freshdesk.com/support/solutions/articles/80001033452-train-sim-world-3-faq...

The following support article will explain how to log out of Dovetail Live:...

There's lots of information available in the TSW 3 FAQ:...

Hi meee, The Standard Edition of Train Sim World 3 will be available on Xbox Game Pass at launch. For more information, please see the TSW 3 FAQ:...

Hi Train Sim 9723, The Standard Edition is not available for pre-order on Xbox platforms because it will be available on Xbox Game Pass at...

Hi Train Sim 9723, as the Standard Edition is not available for pre-order on Xbox platforms (available on Xbox Game Pass at launch) you will need...

If you purchase Train Sim World 3 from the PlayStation Store, you will receive both the PS4 and PS5 version of the game. There will be no need to...

Hi martschuffing, There is no interaction between Train Sim World 2 and 3. Your legacy add-on entitlement comes from your account's digital...

tsw2 Yes, you will need to redownload the add-ons for Train Sim World 3 as it uses different files to the older games.

DeJaPa, The following section of the FAQ covers SEHS, SoS and any other legacy add-on. Therefore, if you purchase the Standard Edition of Train...

Hi DeJaPa, As stated in the TSW 3 FAQ: "Players will not be refunded or compensated if they already own an add-on that is included in a Train...

Hi Coppo Steam pre-orders went live at 6pm BST. https://store.steampowered.com/app/1944790/Train_Sim_World_3/

Hi coasterflo, Continued support for Train Sim World 2 is part of the TSW 3 FAQ. Furthermore, we will have more detail in the upcoming roadmap...

Hi rat7_mobile, We are sorry to hear that you are experiencing technical difficulties, and we would like to help you. Firstly, we would highly...

Hi all, just to confirm the "blood & custard" mk1 coaches have yet to be implemented into Timetable mode on any platform. However, it is something...

Hi ianjpoole, Thank you, that video is very helpful, and I will pass this information on to the development team.

Hi all, I've just taken the 8F for a run on Steam (PC) and have been able to reproduce the looping artefact of the wind noise. However, the steam...

Hi trinity#2970, I believe this was explained by Matt in one of our recent Spirit of Steam streams. The radial blur correction is not something...

Hi georgedayy7 Yes, it will be possible to drive without the safety valve going off, but only if you are prepared to switch to "Manual" Firing...

Hi Matzo, Please accept our apologies for any inconvenience this issue has caused. This is due to a known issue, which has already been discussed...

That's great to hear, sorry for the inconvenience! I've added images to my original post to demonstrate exactly where the brake release cord is...

Hi thijsdenbraven, the release notes for the Day 1 patch can be found here:...

Hey Train Sim 9723 We have a quite a few useful tips which might help, in the official Spirit of Steam support article here:...

Hi FantaDose, Please note, this is an English-speaking forum, but we would like to do our best to help you. If you are having any problems with...

Spirt of Steam is out now for Xbox consoles, through the Store on your console or via the Xbox website. Train Sim World® 2: Spirit of Steam:...

Spirit of Steam: Liverpool Lime Street - Crewe is available to download on the PlayStation Store now. Releases on consoles have been at 10am (BST)...