This is the master feedback thread for the East Coast Main Line: Peterborough - Doncaster Route Add-On.
This is the master feedback thread for the Antelope Valley Line: Los Angeles - Lancaster Route Add-On.
Some bugs and issues can make for an unenjoyable experience. However, many bugs have a relatively minor impact on gameplay. Either way, we want to...
We understand that technical issues can be frustrating and overwhelming. Therefore, we want to ensure that players have access to all the...
Hi grob-e , Sorry to hear about this, but I would recommend that you refer to our technical troubleshooting guide:...
Hi davep555 , your best chance at finding a solution is to troubleshoot the problem. We have dedicated guide on the support knowledge base for...
Apologies for the confusion. Some crossed wires at Microsoft, but it has been sorted out now. Train Sim World 3 will officially leave Xbox Game...
Hi all, this was covered in the Train Sim World 4 FAQ under Launch Schedule and Compatible Content: When will I be able to download my existing...
Nahverkehr Dresden is being fully updated to TSW 4 standards.
If you have purchased the Deluxe or Special Edition of Train Sim World 4, you should be able to download additional content (Soundtrack +...
Visually, DLSS should provide a cleaner image than TAA, FSR not always. There's also potential for getting higher resolutions on mid-range GPUs....
While we would like to see FSR/DLSS integration, you may not see the expected performance gains. These technologies are designed to lighten the...
Hi oliverristau#4036 , this is covered in the Train Sim World 4 FAQ. There will be no dvd release at launch. [ATTACH]
If it helps, we have a full breakdown of the bundles here: Train Sim World 4 FAQ - Pre-order Bundles
Just a correction to the terminology used. You do not "import" or "transfer" add-ons. As mentioned by jack#9468 the TSW 4 versions of add-ons you...
Just to mention, if you purchase TSW 3 now, those routes will become part of your collection should you want to get TSW 4 at any time in the...
These are some great ideas and if we get the chance to revisit the route in the future we could certainly consider them. However, to temper...
To confirm, this doesn't seem to be a widespread problem. Therefore, Microsoft have asked for the account details of those affected. nepclassof84...
Hi SD40Australia , So when you purchase a TSW 4 add-on or bundle, you will also receive entitlements to download the older versions of that...
Unfortunately, If the pre-order fails at the payment stage, it would be beyond our control. However, if multiple people are experiencing this...
Have you checked your emails/bank account to make sure the payment hasn't gone through? Contacting Xbox Support would still be your best option,...
You don't need your add-ons installed. On a side note, progress transfer has nothing to do with transferring/downloading add-ons (common...
Hi nepclassof84 Unfortunately, the error message doesn't give us a lot of information. However, I have been able to reach the payment...
Hi, I can confirm that light bar/speaker feedback will be available on PS4 (Dualshock 4) and PS5 (Dual Sense). Have updated the Train Sim World 4...
Hi, we tried an "upgrade" pack for TSW 3 last year on Steam. The idea was that existing players could upgrade to the TSW 3 platform and bring...
When Train Sim World 3 leaves Xbox Game Pass, it won't uninstall the game. So long as you have the game/save files on your console, you will be...
Hi nepclassof84 Can you show us a screenshot of the error, please?
Hi PseudoStalker Steam Loyalty discounts last until the 17th of October 2023. However, you will lose out on an additional 10% pre-order discount...
A limited number of improvements will be coming to Train Sim World 3, but we will continue to update the back catalogue of compatible add-ons as...
You will be able to play the special edition routes during TSW 4 early access, but you will have to wait until launch for the backwards...
Full pricing and bundle details are available in the Train Sim World 4 FAQ. Regional bundles will be available at launch, but you do get a lot...
Formation Designer is an in-game feature. The PC Editor is an external application, which is one of the reasons why it can't come to consoles.
Please see the Train Sim World 4 FAQ for details. It seems that Epic is using outdated information, so we will chase this up with our Retail team.
Formation Designer is one of two new features coming after launch. It is detailed in the Train Sim World 4 FAQ. [ATTACH]
Hi george#3769 Please troubleshoot the problem using our Technical Guide. The error message suggest that the problem is related to your graphics...
Hi speedbird2 , could you try our Troubleshooting Technical Issues Guide, please?
Hi neddyie116 , Unfortunately, it is a known issue. It's logged on our internal bug tracking system and awaiting further investigation. Hopefully,...
Hallo oliverristau#4036 Wenn Sie Probleme beim Ausführen des Spiels haben, lesen Sie bitte unsere Anleitung zur Fehlerbehebung:...
Tigert1966 Please be assured that we haven't forgotten about this issue. It is still on our radar, and we will continue to bring it up with the...
Hi drpneumatik#6468 , Could you try this support article, please?: Why do I get a "Failed to Create Profile" error in Train Sim World?
Hi SD40Australia Please note that Direct12 is not officially supported and may make your game more unstable. Furthermore, I've not seen any...
Hi SD40Australia , Modifying your game in any way (including .ini edits) can have a negative impact on your game. To ensure that the game works...
hi deaconblues2067 , Please contact Dovetail Support with the email address you use to sign in. Do not post any personal information here.
If you find something you think is wrong, the best thing you can do is report it. The more specific and detailed information we get back from...
Hi dnv3 , We are sorry to hear about your experience. However, given the graphical glitches you have shown us, there are likely to be serious...
Richard CZE Could you submit a support ticket, with a video clip to demonstrate the problem, please? How to capture gameplay and screenshots on...
Hi Connor Eaton What graphics card do you have?
Hi david5150 We have sent you troubleshooting instructions through your support ticket. At this time, we believe this is an isolated incident....
Thank you for your patience, and please accept our apologies for any inconvenience caused. We can now confirm that the Class 700 is visible...
Hi all, We can confirm that Microsoft has resoled the problem and Great Western Express can now be downloading again, as you normally would....
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