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Your data is stored entirely on your console or within the PSN cloud. If a file has become corrupted then sadly we have no way of accessing it to...

Hi Paul, Please use the guide below in order to create a shortcut to the 64-Bit version:...

It's been said multiple times but maybe it needs stating again. We have no plans to stop updating and producing content for Train Simulator for...

Hi Poppa, The only difference is that the US edition comes with an extra route: "The US Edition features four routes to enjoy including all of the...

This thread is about a third party tool for PC rather than something built into the game.

Updates have patch notes if you want to see what they do and do not include:...

Hi, Just to confirm you've selected to restore your licence and ensured your PS4 is set as your primary as this is what you'll need to do based on...

Hi, which steps have you tried exactly?

Have you made sure to follow all of the guides found on our support site such as the one below:...

The editor will be limited to PC.

On PC load time is impacted most by the speed of your storage device. Laptops tend to have slower 5400RPM drives as do the consoles so load times...

Worth having a look if any local internet cafes would let you download the game onto an external device or if any of your neighbours would share...

Have you followed step 10 to send in a DxDiag via ticket? If so could you DM me your ticket number

Hi Rasucit, Please ensure to follow the steps in the guide below:...

Please make sure to follow the steps in our guide below:...

It will depend on how Sony configures the PS5 to play PS4 titles so only time will tell.

Glad to hear your upgrade has worked out so well for you. I'd be interested in any testing you do with higher ram speeds or tighter timings and...

Hi Jared, All I can say is that the US hasn't been forgotten and more US-based loco content is on its way. I can't disclose what and when but can...

Hi, The easiest way would be to upload it to a file/image sharing service and then post a link here on the forum. The forum will likely compress...

Hi Pantherz, Pro range features cannot be disabled so you'll need to refer to the manual for the controls. I've copied the description of Pro...

Hi William, The editor hasn't been released yet and will be available on PC only.

Hi Rob, Sadly as only Sony could answer such a question all I can confirm is that the game will continue to work on your current PS4. As with any...

We've already released details of how we plan to support the game in the future. If your unsure it's best to look at Train Simulator and see how...

Sony has already announced that the PS5 will be fully backwards compatible so all PS4 games and content should continue to work on the PS5.

Hi Clare, The class 52 hasn't been released yet.

Hi there, The third party team is quite small and we were closed for 4 days so I imagine they have quite the backlog to work through so you'll...

The loading speed can be impacted by how full the drive is and the drive itself as they can deteriorate over time. Users with an SSD or faster...

Hi Shino, Managed to find an image in another thread which should do the job.

Hi everyone, The Dev Team are looking into this issue but we would still appreciate if users facing it could send in a ticket noting exactly what...

Hi everyone, The Dev Team are looking into this issue but we would still appreciate if users facing it could send in a ticket noting exactly what...

Hi Guys, Is anyone else experiencing this issue as so far we have only the one report?

Hi everyone, The Dev Team have been made aware of the issue described but please ensure to submit a ticket when facing an issue that way it's...

Hi Shino, Thanks for letting us know about the issue described but please don't forget to submit a ticket and if possible include an image of your...

Hi guy's No TSW content is due for release today. Due to the bank holiday, we will be closed tomorrow until Tuesday so not a great time to...

Enter the games settings menu and select tools. You'll then see an option to clear your cached data.

Hi Shino, It's up to Microsoft when a sale is held rather than ourselves. The ingame store brings you to the Xbox Store rather than one of our own...

Survey Monkey doesn't allow users to take a survey more than once by default. It's a professional Survey Platform so has many tools at its disposal.

Everything included in the update is listed in the patch notes:...

Hi, The patch notes cover what was included in the update so please ensure to read them:...

The update doesn't include any new trains, have you looked at the patch notes?...

Sadly only Sony can tell you the exact time they plan to have it available. This is why we only announce an estimated time based on our experience.

It doesn't sound like something released through Steam by ourselves so have you contacted Armstrong Powerhouse for support? As noted on their...

Hi, If you are running the game from an HDD I'd suggest investing in an SSD. This will improve load times and limit the frame drops which can be...

Hi Ethan, Not sure the forums template has such a feature so please try visiting:...

Glad to hear it's running for now at least. If you have any further issues please send me a DxDiag via our support system:...

Hi Sannan, Have you followed all of the steps in our guide below most importantly doing a clean boot to rule out something such as your Antivirus...

To get the best detail you'll need to set scenery quality to the maximum as lower than this and the game won't load in every single asset. I'd...

Hi, You'll need to fiddle with the settings to determine what you prefer as for some a higher frame rate is important and for others detail....

Hi, Due to the age of the game, it will rely heavily on single core performance which the i3 is slightly better for as it has a higher frequency...

Hi, If your monitor is only 60hz then you'll see no benefit going above 60fps. RAM runs at one speed so both sticks would need to run at the same...