Hi wholeshow, we'll keep this in mind for future tournaments. Thank you for the feedback.
Apologies, I didn't notice the time posted. I can confirm you finished second in that tournament.
Hi wholeshow, you were 1st in the tournament yesterday!
Hi guys, I will have a look into the tournaments to see if there are any issues our end. I'll keep you posted if I find anything.
Hi Liam, what setting do you usually have your clutch set to when fighting a fish? Are you able to provide a video of when this issue is occurring?
Hi Stephen, thank you for your ideas for improvements to the game. We are always open to suggestions and feedback from the community. We will...
Thank you for the suggestions wholeshow, the indicator you mentioned does sound very useful. We will look into the issue with the ledger rods...
Hi wholeshow, your t-shirt will be sent out to you by the end of the week. You should receive it next week.
Hi Demonicemiga, we have previously investigated MASHEAD7's tournament entries after complaints from the community and found nothing unusual about...
Hi Mike, this is not too much to ask for. We are currently working on a fix for PS4. We will bring you more details as soon as we are able to....
Hi again wholeshow, can you please create a ticket at https://dovetailgames.kayako.com and send us a log from your game when you have lost...
We will look into what could be causing this issue for you. We appreciate that the line snapping must be frustrating. We will investigate and...
Hello, we have been informed that there are two tournaments on Xbox One today and are looking into why this happened. For now the duplicate...
Hi Nuter41, we love this thread and hope people continue to post in this thread to share their boss fish catches!
Do you get an error message when you disconnect? If you do can you please send us a screenshot of the error message. We will look into the issue...
Hi dollafifty, we have responded to your ticket on Kayako. Did you not receive our response?
Hi Alexici, can you submit a ticket to our customer support team at https://dovetailgames.kayako.com and we will look into this further for you.
Hi nuter41, we are working on the update and will bring news of it's release when we have a confirmed date.
Hi all, we do not currently have a release date for the update but we assure that this issue is of high priority to us and will be addressed in...
Hi all, we're sorry that you don't appreciate the tone of the previous response from us in this thread. That is not how we want to be responding...
Hi Tre, we understand that this can be a frustrating issue. It is something that we are aware of and aim to address in a future update.
Hi Rich, We do not currently have a release date for the new lake. We are still working on it and will announce a release date as soon as it has...
Hi wholeshow, We have not made any changes to the spawning patterns or fish behaviour so your tournaments should be performing as they had done...
Hi all, We fully appreciate that this is a frustrating issue for you and we are working to fix it as soon as possible.
Hello, We are working hard to get the update out as soon as possible. There were some unforeseen issues that occurred while we were trying to...
Hi wholeshow, We have not had any other reports of this issue. Which days did it occur on? We can have a look to see if there were any problems...
Hi all, we have checked the scoring on the leaderboards and found nothing to suggest that MASHEAD7 is cheating or exploiting the game. He is...
Hi all, We take cheating seriously. If we find any evidence of wrongdoing in the tournaments we will take action accordingly.
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