A complete list of guides and instructions are pinned to the top the forum....
kristoffer#9371 If you would like help, please reach out to Dovetail Support with your account details:...
Atze Groube If you need help with your mastery challenges, please reach out to Dovetail Support with your account details:...
Is your ultimate subscription active? Ways to play using xbox cloud gaming are described here: https://www.xbox.com/en-GB/cloud-gaming#waystoplay
If you are using cloud streaming via Xbox Game Pass Ultimate, you will be able to access every add-on you own. At least, I believe that is how it...
FallenAngel00me , no one has reported this to Dovetail Support while TSW 5 has been out. If this is still a problem, could you get in touch, as we...
Rest assured, this has already been reported via Dovetail Support and logged for further investigation.
If you are interested in the F59PHR, the out now article may be a good read:...
No worries, keep an eye on it and let us know if it comes back.
Hi li150special , would you mind getting in contact with Dovetail Support in you have a bug report, please? There may be further details we will...
No worries, glad to it was a simple fix!
We understand this is a frustrating situation for you, but please reconsider our advice before dismissing it. The evidence suggests this is an...
Please be aware that the PlayStation Network (PSN) was down a couple of weekends ago, and players all over the world were unable to launch their...
Moving this to the Troubleshooting forum. Please put your gameplay questions here. Setup with safety system has been covered in the following...
The headlights are on the panel to the driver's right. However, they are not designed for distant illumination. This is what you can see as a...
Hi jfxero , if you're having trouble with mastery challenges, please reach out to Dovetail Support with your account details. You will find...
Just a reminder. If you are experiencing mastery issues, please reach out to Dovetail Support with your account details, a description of the...
Hi OldVern , if you have a mastery query, please reach out to us at Dovetail Support with your account details. We'd be happy to have a close look.
Hi rshifflet#2142 , Some routes don't support mastery. There was a time during the transition to TSW 2 when several routes didn't get mastery...
Hi dal#7945 if you have a gameplay question or wish to discuss an issue, please use the Troubleshooting & Issue Discussion Forum provided. This...
Hi antony.henley glad to hear, I will mark the ticket as resolved and lock the thread. For future reference, we have troubleshooting guidance on...
Ah, it's likely Steam thought the files were corrupted due to the modifications, and therefore redownloaded a fresh copy.
grob-e , Have you been making any modifications to your installation folder. If an update comes in, and it can't find the DLC ".pak" files, it...
ididntdoit , the final figures equate to the size of files patched, not the download size. The actual size of your installation is unlikely to...
Patching can be much slower on a mechanical hard drive.
It will also depend on what content you own. It was a 5.2 GB download with everything installed here.
Happy to say this has been resolved.
If you are referring to the chapter "Moving Mountains" with the BR 185 this could be due to substitution. If you press restart, the loco will be...
There is only one version of WCL for TSW 5. Everyone gets the same file, regardless of whether it was purchased in a bundle or not. If you've had...
That's strange, with just WCL installed, I can see the Class 37 in the Livery Designer. Do you have any mods installed? Could you try verifying...
Hi dal#7945 , Journey Mode is intended to be predefined like scenarios. If you would like more freedom to pick your loco, you can play timetable...
Hi AlexEnGame , Unfortunately, your ticket was only sent two hours ago. However, we are glad to hear that you have resolved the problem. If you no...
That's likely to be a coincidence. The processing time for mastery data depends on how busy the servers are. Mastery Challenges were never...
Could you reach out to us at Dovetail Support with your account details, please?
If you have a question how about how the game works, then it is a troubleshooting issue. The Original DB BR 101 (HRR) does layer on to Bahnstrecke...
If you'd like to reach out to Dovetail Support with your account details, we'd be happy to help.
Thank you for getting in contact with Dovetail Support. The issue has been resolved by updating Microsoft services through the Microsoft Store App.
Could you contact Dovetail Support with your account details, please?
Do you have any other VPNs, firewalls, antivirus software installed on your PC? It seems odd that one game can connect, but another cannot.
Hi, All Dovetail Live services are up and running. If you are still having trouble connecting, it's likely the game is being blocked by your...
Hi waggie#5150 , All add-ons purchases since TSW 3 have been both forwards and backwards compatible with TSW games. Before this, purchases from...
All services and up and running. If you are still having trouble, please reach out to us here: https://dovetailgames.freshdesk.com/en/support/home
Check the announcements section: https://forums.dovetailgames.com/threads/train-sim-world-5-game-update-january-21st.88640/
Hi dshyhiem , You will find guidance here:...
As above, this is not a bug, please pay close attention to the challenge criteria. You must complete 2 scenarios, in which... You must reach...
Some layers won't be playable, they may be AI only.
Hi Thorgred , Please get in touch with your account details, and we'd be happy to have a look:...
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