If you are experiencing problems with mastery, please contact Dovetail Support.
To increase the visibility of DLC dependencies, we have worked with Steam to implement a new system. Please be aware of the following layout...
To clear this up, devadatta357 did not own the content that came in the TSC 2024 bundle, because they only own the base game from the Game of...
Closing this thread, and If you are still having trouble downloading compatible content on any platform, please get in contact with Dovetail Support.
swift19 If you are still having problems, please talk to us on support instead of posting here. We have successfully resolved many PlayStation...
tdurb0 It's been on the support knowledge base since we introduced the feature in TSW 3. How to Transfer Your In-Game Profile Unfortunately, TSW...
swift19 Nick Y foggy#2817 washington#8741 If you are still having trouble downloading compatible content on any platform, except Xbox (See...
vvs#6758 washington#8741 Your content has never been linked to your profile or Dovetail Live. If you purchase something from the PlayStation...
This is expected behaviour and will have no impact on your ability to access or play the game. The "Deluxe Edition Pre-order" and "Day 1 Deluxe...
Train Sim World 5 Release - Known Issues Rest assured the following issues are known to the team and for those marked incomplete/unresolved we are...
If you are still having trouble downloading compatible content on any platform, except Xbox (See Announcements), please get in contact with...
What platform?
Rest assured, you will not be required to repurchase anything. For more information, please refer to the announcements thread:...
This thread is redundant. Please refer to How To Troubleshoot Technical Issues & How To Report A Bug
doostin#8475 It has been logged with the retail team, and they are working through these issues by priority. Apologies for the inconvenience.
richtayls This is factored into the linked instructions and download videos. Links from the other thread: How to Download Add-ons for Train Sim...
I think you are in the wrong thread. Please head over to How To Download Tsw 5 & Compatible Content Reminder: This thread is specifically for...
[IMG] Claim Train Sim World 5 Free Starter Pack on Xbox Claim Train Sim World 5 Free Starter Pack on PlayStation Claim Train Sim World 5 Free...
Thank you everyone for providing more evidence. It is important to remember that there are multiple layers of issues here, which is why we are...
antwerpcentral Highlight Train Sim World 5 on the home screen, scroll down to add-ons to claim the Train Sim World 5 Compatible version of any...
Please ensure that you are using the download instructions provided. You will need the add-ons marked "Train Sim World 5 Compatible" for Train Sim...
I’m not sure what instructions you are referring to. To my knowledge, we have never directed players to TSW 4, to claim the TSW 5 free starter...
Please try again. Please use the instructions provided in the opening post. Unfortunately, the PlayStation store is not set up to let you upgrade...
Do you have an example?
OldVern You will find this information on the Train Sim World 5 FAQ. How do I claim my free upgrade to Train Sim World 5? After the official...
vendys#6021 No, TSW 3/4 add-ons are not compatible with TSW 5. Having them installed will have no impact on the game. You will need the TSW 5...
prada#1854 Laptops are not ideal for gaming for multiple reasons, one being it's optimized for power saving over performance. If games are...
Players with lower end/mobile components, please make sure you are setting realistic graphical settings. We have a section for recommended...
FlyingScot#2468 This thread is not for feedback or suggestions. Please see: https://forums.dovetailgames.com/forums/suggestions.75/...
Please don't attempt this, you will only cause yourself further complications. Closing the thread.
It's an erroneous error message, typically caused by antivirus software or Windows security. Please refer to: How to Resolve Profile and Save Game...
Closing this thread as it seems removing modifications resolved the issue.
Compatible content is not available to play or purchase during early access. This information and more is available on the Train Sim World 5 FAQ....
The original issue has been resolved, so I'm closing this thread. Please note that compatible content is not available during early access. You...
MercDriver this thread is for download issues only. Please refer to the Troubleshooting Crashes & Technical Issues Guide
Hi paul.tuc I'd recommend that you work through the Troubleshooting Crashes & Other Technical Issues Guide. You can find this information in...
There's no reason not to play the game. Just know that any progress you make now will be isolated to that profile.
Hi all, apologies for these issues. Currently, we are working on the theory that this is only affecting players in the SCEA (Americas) region....
Hi julianarestrepo , I am sorry to hear that you are having trouble downloading the FlixTrain and would like to help you find it. To start with,...
pveezy We are currently investigating with Sony. At this time, it is unclear why PlayStation users are seeing TSW 3/4 content under TSW 5....
As the issue has been resolved, we will be closing the thread for any further comments.
No worries, happy to help! :)
This is incorrect. You will find information on the 8th gen alterations in the announcements thread: Your Feedback For The West Coast Main Line...
The Free Starter pack is not available during Early Access. Please check out the Train Sim World 5 FAQ for more information. [ATTACH]
marcuse#1240 , Unfortunately, you cannot play compatible content during early access. This information is available in the opening post. During...
Please restart the Steam client and check for updates.
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