Appreciate you taking the time to write this, it was good to see a nice mix of feedback.
djkaijones Chances are if you haven't received a response yet they just haven't got around to you yet, no harm in sending another one however it...
Unfortunately I can't promise when you should expect your codes, however as customer support explained in their message, you will be contacted...
ehrenholt I am being forced to spend my time deleting your spam instead of answering your question, if you keep it up it will result in a...
That is correct I have updated the forums to include the new information. I had a look into what could be done for the non collectors edition...
I believe you were given a response from customer support already regarding the delay on codes for RT, there is no reluctance to give you them we...
I have updated the first page with the most recent information to prevent it getting lost in the comments.
I believe this is being worked on for all disk owners yes.
Here's this week's schedule on Railfan TV. Wednesday 7th - Train Simulator: Workshop Wednesday with Matt and Jamie Friday 9th - Train Sim World...
Yes it is.
If you have already received a response then yes.
Update for those of you who don't own Collectors Edition discs, we are looking to find a long term fix so that your entitlement is recognised in...
Please see here for up to date information about this problem.
The quality concerns surrounding the preserved collection has been noted, especially the problems regarding sound where in some cases the quality...
locking this thread please see here for the most up to date information.
I am looking into the entitlement for those of you who don't have the collectors edition, once I have more information for you I will let you know.
Any issues or problems that have happened this time are unlikely to be repeated, however that's no guarantee that new problems won't arise.
This is already being looked into however thank you for pointing out it's happening on more than just Rapid Transit.
Morning TinTin_57 my most recent information I was given on Friday is that everything in this thread is correct. So if your disk doesn't say...
The problem with the current preserved collection has been identified, but at the moment we are still waiting to hear back from Microsoft before...
ehrenholt I have made a note of your grievance and I will pass it along. As mentioned in my previous post we are still waiting to hear back...
Not to worry, I've moved it for you.
If you are still experiencing problems with the digital preserved collection download please contact customer support and submit a ticket.
As it stands the fix only appears to have worked for digital downloads, hence the delay in communicating that it was resolved. For disc users...
I can confirm that unless your disc says "Collectors Edition" you don't need to contact customer support. I appreciate this will be disappointing...
Thank you to everyone who took part in this week's Train Sim World 2 screenshot competition! The winner is SiphaCraft [ATTACH] Keep an eye out...
Welcome to the Train Sim World 2 Screenshot Contest! This week's theme is: Industrial You can vote for next week's theme in the poll attached to...
chieflongshin I don't believe there is currently a stream offering a step by step guide, however we are looking into creating video tutorials as...
Appreciate you highlighting this, it will get looked into. It shouldn't be crashing at all so thank you for your patience.
Wilfboy Unfortunately I am unable to confirm any fixes that may have happened since my last post as it's now out of office hours and many people...
Please can we keep things polite with one another in here, don't forget you are all entitled to a difference of opinion, and there is nothing...
I am currently giving you the information I have been given, customer support have also told you the same thing I have. I am not 100% sure what...
ehrenholt Please read this part of the thread I linked you earlier.
Locking this thread as I've already answered your question.
Please read this thread for information about what to do if your collection is on disk.
I don't have any updates for you yet I'm afraid, I would like to thank you again for your continued patience. As for those of you who are unsure...
At the moment you don't need to send in a support ticket as it's being actively worked on. However if anything changes and we require more...
We are aware of issues with the Rapid Transit preserved collection download some people are experiencing on console. This is already being...
As it stands today, the WCML has gone back in for a second pass as QA weren't happy with the update after it's first test. We will continue to...
This is something we are already looking into, especially after the stream on signaling information was so well received, I can't promise when...
Locking this as it's a duplicate thread, one is enough.
It is correct that any DLC purchased on TSW2020 will carry over to TSW2 as part of the preserved collection regardless of when you purchase it...
louisniemand300 I've removed your duplicate posts, please don't spam your requests.
Today we are bringing an update for various add-ons featured in Train Sim World 2 including Preserved Collection and the core software. Please...
You can read the full update here. Use this thread for any feedback and discussion you may have.
Appreciate the feedback OnlyMe1909, this will get looked into however I can't promise if or when the weather will get an update.
paulmurphy_88 I have removed your post, that was unnecessarily antagonistic, in the future please remain polite, if you are unable to do so it is...
Please keep things civil, if you are unable to have a constructive discussion then perhaps don't post in this thread. You are all entitled to a...
Separate names with a comma.
