A quick update from me - we're still in the same position as pre-launch, but after focusing on TSW3 launch last week the team are back at it this...
Just to update this thread: Batch 2 has now been released.
Should be around now (09:00 UTC), we've been told.
For those missing the BR 182 - can I ask where you got it - whether you purchased it as a separate Add-on, or as part of a pack, please? It...
Hmm. This one sounds very odd, as it doesn't sound like an entitlements issue. Let me raise with the team.
Great, thank you everyone. I know this is frustrating, but your responses have given us something to go on. We're investigating with Epic, and...
Right, okay. Thank you for confirming. And you all got Standard Edition?
Thank you. I've referred to the Retail and QA teams, as I think we'll need to investigate this one. Certainly looks odd! So, you've been able to...
12th September update (PM) - 16:11 UTC Epic have confirmed that they have added all entitlements to TSW Compatible content. Please check your...
Hey folks. Epic have messaged us saying that the entitlements should have been added for all TSW content now. Can you let me know if you're able...
Can I check, are you Xbox or PC? Can you show me a screenshot of what you mean when you say 'listed under TSW2 and not TSW3' please? And what...
Update: We have noticed that players who have 100 subscriptions on Creators Club are unable to subscribe to any more content. If this is affecting...
12TH SEPTEMBER UPDATE : 10:48 UTC: Xbox and GamePass players should be able to download Great Western Express and Rapid Transit. Thanks for your...
Thanks for your kind words, Gabriel. Glad you're enjoying it.
Can confirm: this is now working for all those who were experiencing issues with GWE and RT. Thanks for your patience, everyone!
Hey, yes this is a known issue. Workaround for the time being is to, as mentioned, flicking between TSW2 and TSW3 shots on the page. It may take a...
Hey, thank you for posting. The workaround is as you've posted, but I've flagged to the team.
Okay, thank you for letting me know. I'll pick this up with our Retail team (and Epic) tomorrow morning.
Ha, I wish! Thanks for the kind words.
Glad you were able to get it sorted. Enjoy TSW3!
I don't believe progress backports to TSW2, no.
For the PlayStation Preserved routes roll-out schedule, please head here:...
Can I ask that you send a support ticket to the team, please?...
Yes, I'd imagine that'd sort that too.
Hey folks. Quick update here. The good news is that we believe we know what's wrong, how to fix it, and we've submitted it to Microsoft. The bad...
Wowee! Well, I'm so glad I was able to help, if that's the result!
UPDATE: 9th September, 15:09 UTC We believe we've identified the issue for Xbox players not receiving Rapid Transit and Great Western Express,...
Can I check: 1) what platform you're playing on please 2) if you have any custom liveries you're playing with?
I don't have a timeframe at the moment. Our Retail team are busy tidying up the various bits and bobs that have come with launch at the moment.
Please let us know if the remainder of the entitlements are not there by Sunday.
I believe it's been resolved now (please holler if not). For context, we believe it may have been the space the New Journeys Expansion Pack was...
If you switch the toggle between TSW2 and TSW3 we've seen that works to kick it into life (it may take a few seconds to do so).
Right, okay. We've raised this issue with the team to investigate. Thanks for letting us know.
Erm, I'd say that if you have a lot of things installed it might save you more memory, but there's a point where it would become less effective. I...
Wonderful! Glad you've got them back now.
Hey - can I check: are you able to access any other Dovetail Live services (Mastery, News, Store) within TSW3?
Good investigative work! I've passed this onto the team.
Future TSW3 Add-ons should have that functionality, but as arek#2842 mentions, for Legacy content you can do that via Scenario Planner.
Hey, a couple of things you might be able to do to help: - if you have any custom liveries enabled, remove them - go into your Xbox settings and...
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