Totally understand how frustrating this must be, and thanks for the update Buynot, and the ticket number, I'll get someone to look into it as soon...
Great, thanks for letting me know pdxmark77. Just out of interest, and this may sound like a silly suggestion that I'm sure you've tried already,...
Should be done alongside this Daniel ;) Best, Steve
Hi Yannick, Please could you run through this handy checklist to see if it solves your problem. If nothing changes after trying each step, please...
Hi Buynot, We have a small team in Customer Support that only work limited hours and it's not always possible to give instant responses. We...
Thanks both for the feedback. Our engineers are looking into this right now but, if you haven't done so already, could you drop a ticket into...
Yes it is raptorengineer :) Best, Steve
The scenarios will require the Salt Lake City Extension for Soldier Summit. Best, Steve
Thanks Hightower, confirmed safely downloaded at this end. Thank you so much for all the time you've taken getting these together, they will be...
I believe, when the passengers arrive at a station, they will have a destination and a time to arrive at that destination in mind. This may mean...
Dropbox would be perfect, thanks hightower. Thanks also for the additional thoughts on the NEC route, I'll add the note on the cab signal aspect...
I do totally understand hightower, and I'll certainly relay your sentiments and feelings, and those of many others where it needs to be heard....
Thanks everyone for the feedback, please keep it coming. I'm in the process of logging down the new issues posted in this thread so we can get...
If you already own the original Koln - Koblenz route, there is no need for you to purchase the bundle. Steam does not allow you to repurchase...
Under the TOPS numbering and classification system, any Diesel-Mechanical or Diesel-Hydraulic unit that falls into the Class 1xx classification is...
I don't have any details on that 52_Western, all we know is there's a superb Union Pacific U50 coming along. I'm sure the Developer is watching...
Well I can't say too much but I think you'll have a great year ahead ;) Best, Steve
Wonderful, thanks Daniel :)
Very interesting. Thanks for sharing that Daniel, I'll add this into the notes. Best, Steve
Thanks for the additional feedback giogurto_grande. Could I ask which GPU you have and whether you have the latest drivers installed for all of...
I totally understand Daniel, no apologies necessary. Sometimes we just need a nudge :) Best, Steve
Thanks very much for the additional detail Daniel. I have discussed this with the Development Team who have confirmed they would like to look...
HI Lawjester, What would you really like to see in Train Simulator? Best, Steve
Thanks for letting me know Daniel. TSW does not yet support ultrawide monitors and I suspect this may be the cause however I'd like to pass this...
Hi Daniel, I've just checked the logs on your ticket. Your ticket was submitted to us at 6:29pm on 9th September 2017 and we responded to you at...
On the offset button issue, do you use multiple displays that have different refresh rates? I'm looking into the reasons as to why your ticket...
In fact we make no changes at all to content packages that are provided to us by a Developer to publish. In almost all cases, the developers quite...
Hi Shane, Yes they are. I'm not exactly sure when the update will be ready but I do know it is well under way. Best, Steve
Hi Shane, These types of offers are usually only able to run for a limited time of around a week following the release. I believe this was true...
The Build number you're referring to is Steam's Build ID and does not correlate to our own Build Number, which is shown in the bottom-right of the...
Public Branch is #272 cActUsjUiCe, could you elaborate on why you think it's only 269. Best, Steve
Hi jf1963, With the latest NEC NY Update, you should be showing Build #272. Best, Steve
Naturally, I can't give you exact dates but I would imagine you'll be driving it before we get to the end of May ;) Best, Steve
Steam keys have now been delivered and are waiting in your inbox! Best, Steve
No problem guys, keys have been ordered for each - will send them to you via DM here when they arrive. Congratulations :) Best, Steve
The Winners OK so we have three clear winners, and quite frankly, this was a really tough competition and we couldn't agree which of these should...
Thanks for the feedback Reuben, it should be the right way around in the release version but I've asked the Dev guys to double-check the consist...
Updated my post above to incorporate some of the responses to your questions. The ones not mentioned is the pax door controls, which is still on...
I wish! That would be so cool though wouldn't it? :) I can't give you specifics as it depends on a number of factors but it will release within...
What's done is done, Adam, so let's all move on :) So on a much more positive note, I wanted to say that there are some amazing screenshots in...
Thanks very much for the suggestions guys. We'll certainly consider that for the future if we look at doing more competitions. Given how this one...
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