All I Want For Christmas Is Bug Fixes

You won't get a response from Maik since he left the forums.

Games will always have bugs and some bugs will end up never being fixed or the game becomes quickly abandoned. Dtg would have to hire an entire team only focused on bug fixing, but it doesn't result in bugs getting fixed quicker. There's only so many developers and testers and hours in a day. With each dlc being so dense, it's hard to test every single service and scenario and failure possibility. Along with the entire bug fixing process in general. At the end of the day, dtg are a business and the developers have to keep on making new things while also fixing bugs when they have extra time. Or they cut down the release schedule to 1 route every 2 years so they spend a year fixing all the bugs for that 1 dlc and not worry about anything else. It would harm them financially.

 

What is it with you constantly making excuses to try to justify continued shortcomings and well known issues that have been left unresolved for months?

This is a well known game breaking bug with the g6. DTG could fix it if they want to but refuse. They wouldn't go broke if this specific bug was sorted. Just because other games may have issues does not excuse the inaction of DTG or issues related to tsw.

A customer has every right to expect a product that they paid for to work properly. An issue like this could've been avoided as well

 

couldn’t agree more there, I don’t accept that digital purchases should be any different to physical.

you can’t expect reasons to the contrary to be accepted by the customer, not one bit. Crazy to think it’s logical for customers to put up, respect and accept its right they should be left with broken content.

sure people buy broken stuff intentionally, and it’s only acceptable if it’s labelled as such.

edit: I often see the gummy bears point come up, I don’t expect Argos as an example to pay they’re staff gummy bears but I wouldn’t accept a broken tv neither, either it’s gets fixed or full refund and they wouldn’t/shouldn't ever advertise a product they know as broken as otherwise. Shocking that is not, so I don’t see why it is different for another product, DTG are 100% definitely not alone in this issue but they ain’t against it neither by they're actions they are at the very least uninformed profiteering from it.

 

yep, companies often exploit things to make more profit, other companies use cheap labour abroad to avoid higher wages in they’re base country and games companies focus on profit to the point of leaving broken content. Yep it would cost them both to do otherwise no doubt about it, but neither is right.

when someone actively works against someone they shouldn’t expect sympathy to the point of acceptance from them. That first someone is a company the second is a customer.

 

I'm afraid you'll have to wait for the next paid patc... I mean TSW5 at this rate. Maybe if they can get somebody to work on the bugs "pro bono" as a "passion project"...

 

me thinks a reality check is long overdue for the industry, may the day this exploitation is gone come soon

 

For good or bad, I think the video game industry has become "too big to fall", to see something like the crash of '83 again. Somekind of "soft reset" would definitely be in order though (and the same goes for the society/economy in general, but that's another story!).

 

Just discovered Microsoft Flight Simulator 2020 on xboxsx (Im old simflyer)... and WOW, whole world plus deep SIMULATION! Every month huge update, addon, scenery... WOW WOW and WOW. This year, AFTER 4 years, new MFS 2024 is coming with totally new career mode addaded and i.e. new cpu hypertreading capabilites!! (fully deserved "new game" title). TSW seems so naked and undefendable in terms of development direction and goals (the budget is oc not comparable).

 

I am looking forward to the new version of MSFS but not having to persuade the wife I need £1200 out the household slush fund for a new PC to run it on!

 

You probably wouldn't need another new PC (sorry if you were looking for an excuse to get one ) One of the reasons they are doing a MSFS 2024 is because Asobo were lumbered with legacy code from Microsoft, which was never going to get the most out of current hardware. So they have obviously had the green light to start from scratch with a modern code base that makes use of multi-core and -thread processing. My i7, GTX 1070 PC runs MSFS on ultra settings brilliantly, so anyone with a better PC than mine should have no problem with the next iteration, with all its optimisation.

 

Considering the amount of TSC bugs that people have fixed very easily and yet DTG hasn't included in the game itself, I'm not even sure that would work.

 

I make tickets for any issue I encounter that prevents me from completing parts of the game. I don't make tickets for minor or cosmetic issues. I reported about 8 of these issues during TSW3. Each one of these was fixed with the launch of TSW4 except for Trunk Service. I am in the minority in that I think TSW4 has been a great release with less bugs overall than TSW3. I just wish DTG would do a better job of acknowledging and addressing game breaking issues such as the Glossop services that broke with the TSW4 launch, the Maintalbahn uncoupling issue, Trunk Service, the G6 issues, etc.

I couldn't disagree more. I perfectly understand that a game like a train simulator will always have bugs, ranging from minor texture flashes, sound volume issues, uncompletable services, to outright crashes. It is not my job to develop or sell TSW. If I am sold a game with 100 levels or services, I expect to be able to complete all 100 levels. I don't even mind that DTG is unable to test all 100 services. I will happily report these issues post-release so that they can be fixed. But if the issues aren't acknowledged and fixed, the circle is broken, and the trust is broken. It seems that a lot of TSW fans feel that way right now.

If DTG can't test 100 services and won't fix services post-release, then they should reduce the scope of their projects. I would rather have a bug-free 20 mile route with 10 services than 50 miles/100 services with uncompletable content.

 

Add to that developer streams where they provide honest feedback on the state of their simulator and where they have made changes and actually show the performance improvements. They take the good with the bad and keep moving forward without resorting to lying to their customers. It's quite refreshing and an easy developer to support. DTG can learn a lot if they ever felt like pulling their reputation out of the sewer.

 

Maik Goltz
How about you change the title and the logo to say TSW4 almost compatible?
Anyone who buys this title today, for TSW4, is buying a flawed product. Saying "it was working when I created it" is not a valid excuse, nor is this "on sale basically all the time". As long as it says TSW4 compatible, you're knowingly fooling the customer.

 

drastic for a few services not working, if they did that for a couple of issues per addon they would be all called that.

 

'Almost fully compatible' would be more accurate. While it's unacceptable that Mr Goltz has shoved the G6 under the rug, there are much worse cases of DLCs in TSW being 'almost compatible'.

Remember, the issue here isn't really the bugs themselves, but the lack of interest in fixing them, and Maik's childish attitude to criticism that was greatly unexpected from someone who is as talented as he is.

 

But with regards to TSW which is what this issue be all about, not the personal opinions of developers.

it is a few services which ain’t working, Trenton for one has those and I don’t think it needs such a title, so neither should it be applied to the G6, thoughts who made which addon should not apply to the standards of such thing.

Edit: if it is an official no go not to continue development in any way that is of course a different matter, though similarly DTG ain’t a stranger to such a thing (steam).

though at the end of the day such titles are a pointless proposal, any seller would be crazy to have such a title, they may as well put up a sign saying don’t buy.

 

I can guarantee that if Maik Goltz had not left the forums in a temper tantrum and had said that he'd at least try to get it fixed most if not all of the complaints would not have appeared. When someone attempts to do something it's 100 times more respectable than someone who doesn't.

I don't own the G6, and as I said there are worse cases, but it being just a little bit broken is still the same side of the coin as something that's quite broken.

 

the dropping of any development isn’t good news, steam was of course a similar thing, though a few broken services which is what this is, isn’t far up on some of the major TSW issues, especially considering there is around 15,000 in total or more now with all the addons.

not sure how many the G6 is but I would probably have a guess and say no more than 10, plenty others to do in the meantime and see where the G6 goes.

 

I have the Trenton journey completed to gold. I can't do the same for G6.

It would be the equivalent of the "may contain nuts" warning label on food. If you have a nut allergy, you stay away. If you don't, you may still purchase.

Again, the problem is not how many services are broken, but the attitude of the developer, who said it's OK to sell it as it is, because it's often reduced in price.

 

as journey mode does not make use of the new timetable, nor does it have all services.

health notices to prevent fatalities, is not comparable to dlc.

 

The train is er inside the platform at Warwick Avenue. Not clipping, inside.

 

I would welcome this - perhaps it could then force some effort if you could easily see in title that the DLCs are broken (of course the publisher wouldn't do this, but the idea is nice).

 

In my view, not really worth saying it’s good for quite frankly “la la land” stuff, not going to happen, better to forget.

kinda like saying I would support development where no bugs existed and every route is 100% brilliant..., quite obvious but equally obvious not going to happen.