Dovetail Games Beta Testers

Discussion in 'TSW General Discussion' started by DTG Matt, May 19, 2025 at 11:42 AM.

  1. MaxBenchip

    MaxBenchip Well-Known Member

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    Hello, is there a limit date to sign-up ?
     
  2. d.heal

    d.heal Well-Known Member

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    That's down to Sony not letting us have this, definitely a shame as it would definitely help dtg and offer company's
     
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  3. cloudyskies21

    cloudyskies21 Well-Known Member

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    Matt, do you have any further progress updates regarding memory and optimisation in general?
     
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  4. Es4t

    Es4t Well-Known Member

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    Famous? Surely you mean ‘Vocal’ fella?
     
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  5. OldVern

    OldVern Well-Known Member

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    IMG_0202.gif
     
  6. Tank621

    Tank621 Well-Known Member

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    I think you'll be pleasantly surprised to be honest, in my experience people rarely withdraw completely from 'public' discussion simply because they have insider knowledge - often times people contribute more often as they are more invested in the game.

    As long as folks behave and are sensible in handling what they can and can't talk about, there's no reason to 'disappear'.
     
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  7. Tank621

    Tank621 Well-Known Member

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    To add to that, any sort of insider programme is about what you put into it, if you only see it as a way to get early access and contribute nothing, you won't get anything out of it.

    If you really do invest in it and contribute as best you can and as helpfully as possible you find it a tremendously eye-opening experience into game development and support, and really broaden your understanding into how it all works and how they make it happen.
     
  8. EXE Sasser

    EXE Sasser Member

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    Immediately put forward my form of interest the moment I saw this. Think Xbox players, and hopefully Playstation players could provide an insight to routes on console as a whole as some really do struggle to handle the stress. ECML Milton Keynes for example I had to reduce to HD, turn off motion blur to avoid it crashing from the sheer level of assets on screen from scenery to trains.
    Step forward in the right direction for sure.
     
  9. Agent Qracle RUS

    Agent Qracle RUS Well-Known Member

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    Question: In Russia, discord is blocked, does this mean the chances of becoming a tester tend to 0?
     
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  10. German_Train_Driver

    German_Train_Driver Member

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    you coulkd just enter it :cool::cool::cool::cool: click on it a second Time ;-)
     
  11. matthewgoddard510

    matthewgoddard510 Well-Known Member

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    DTG Matt I know you’re busy but we would appreciate some replies please. :)
     
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  12. kkeio#1794

    kkeio#1794 New Member

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    Last time I worked in the game industry (2020) these type of work is done by professional testers at minimum wage.

    Now DTG wants it for free...capitalism lol
     
  13. DB628

    DB628 Well-Known Member

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    I make the Forza Motorsport playtest Events for each Update since this year.
    You get 1 Million Credits ingame for each Playtest that’s it ;)
     
  14. OldVern

    OldVern Well-Known Member

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    Asking openly on the forum is probably not the most diplomatic approach. Anyone successful will be advised privately by email or DM not for all to see.

    As I understand this in some ways is more of a play test and what better way to get a respectable spread of hardware than to go to the users, in particular on PC with all sorts of different configurations. I did testing for Auran on Trainz back in the day and felt quite privileged to be involved in the process, never even occurred to me to think of it as a paid occupation.
     
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  15. matthewgoddard510

    matthewgoddard510 Well-Known Member

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    Good point. I probably should delete the post? Didn’t mean to be rude just lots asking questions in here
     
  16. hells.high.lord666

    hells.high.lord666 Well-Known Member

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    It's paid voluntary work. Voluntary because your volunteering to be a Beta tester and paid because you get to keep the add-ons you bets test for free!
     
  17. OldVern

    OldVern Well-Known Member

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    I doubt it's done any harm but the protocol in the past seems to be you just don't hear anything if unsuccessful and those invited are told privately.
     
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  18. TrackingTrains

    TrackingTrains Well-Known Member

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    My concern about signing up on a spare PC is the NDA. I’d stick rigidly by it, but fear a witch-hunt if something leaked from someone else.
     
  19. solicitr

    solicitr Well-Known Member

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    Do you have a VPN app?
     
  20. pedro#1852

    pedro#1852 Well-Known Member

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    yes, I sent my application, I would love to be a beta tester for tsw and contribute to improving the game but I don't want to get screwed over because of someone who tried to be funny and leaked confidential things... this is very complicated because I would follow the NDA to the letter but there may be people who don't...
     
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  21. DB628

    DB628 Well-Known Member

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    You don’t get trouble if you Play the Rules from the NDA without Breaking it.
     
  22. TrackingTrains

    TrackingTrains Well-Known Member

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    Unless the person who leaked did so under their own name etc., there would be a process where DTG was trying to find who leaked. Now I don’t know what this would involve, but I imagine it would be quite stressful even if you hadn’t leaked, simply because (from what it sounded like last time) the whole beta team got suspended, innocent or not (I recognise this is a temporary necessary step). So while ultimately you would hopefully not be found guilty in a court etc., because the burden of proof would be on DTG and there would be no proof if you hadn’t leaked, things could get quite stressful quite quickly.
     
  23. OldVern

    OldVern Well-Known Member

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    ISTR that was indeed the case, like the old days at school when the whole class got punished because the person who threw the paper aeroplane didn’t own up and no one dare grass them up. (Snitches get shanked in the playground). More sophisticated software companies I believe put some sort of watermark on beta versions of their games so particularly if videos appear they can track down the culprit more easily. Would seem DTG didn’t/can’t do this.
     
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  24. DTG Matt

    DTG Matt Executive Producer Staff Member

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    Apologies - i'm snowed under at the moment with various things. I'm going to take a look over the applications this weekend, so make sure your details are in there.

    I'll be DM'ing the people I want to take forward, and once I have the final list agreed and everyone signed up I will post here to confirm the process is complete, so nobody is left hanging.

    Thanks for all your time.

    Matt.
     
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  25. DTG Matt

    DTG Matt Executive Producer Staff Member

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    Where the heck did you go to school Vern!

    We have a watermark on parts of the game, but frankly it just gets in the way of the process of testing. Bottom line any watermark is only marginally effective at a determined idiot. And AI tools can help you work around most of them.

    I'd rather just trust people to do as they say they will do, particularly on the basis that if they don't, everyone loses, than waste time on protective measures that will never be absolute, that I'd rather spend improving the game.

    I onboard new testers through a stepped process, aiming to help build trust, see where their expertise and interest is, the level of feedback and see how well they will fit with the wider group before eventually aiming to drop them in the full programme. In this case, the initial round will be about helping support the memory and optimisation testing on pc and xbox for example.

    Don't worry too much, the beta team were fully supportive of the process, I don't go wielding a big stick on the discord saying "OK WHO DID IT!" and accusing people. It was mostly frustrating for them more than anything else to be honest because every beta tester realises it's a privileged position to have that level of access and influence over products and anything that risks it makes everyone angry, not just us.

    There are some beta testers who continue to post on the forums, there's certainly nothing in the rules that say you shouldn't, equally, beta testers are free to be as critical as they wish - as long as they've fed that back directly first, feels bad faith otherwise to just use beta to store up complaints for later :) Nobody has done that though :)

    Obviously the limitation is that you can't talk about the stuff from within beta, or anything that hasn't been talked about publicly already.

    The discord is however quite busy, lots of chats going on and the reason you find voices disappearing from the forums or posting far less is, more due to limited time and engaging more with the beta discord more.

    It refers to that yes. The beta build can make route etc creation a bit more challenging too though as the editor uses those assets from the build you have downloaded - some times the editor will flat out simply not work because of build mismatches between what you have installed from steam vs the public editor current version. So again, if that's your priority, then beta may not be ideal. There are ways to work around it, but it'll require a lot of faff and disk space.

    A full beta build on Steam can be around 800gb in size, is no replacement for the full version as it generally runs slower and hitches a fair bit more due to extensive logging going on, and there are updates at least once a day, sometimes multiple times a day, that can make you feel like every time you boot the game it's an update first. That's a downside to be aware of.

    Xbox is usually every few days, build size is identical since it's basically a "shipping" build of the game.

    In terms of time commitment - up to you. I'm looking to add more testers to try and help spread the load and invite a new range of feedback from fresh eyes and opinions.

    I am absolutely not looking for people to blow smoke or be a superfan. The beta team are a crucial group to help make the products as good as they are, and some times that includes them telling us some hard truths we might not want to hear.

    Matt.
     
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  26. DB628

    DB628 Well-Known Member

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    I have 24/7 time because I can’t work since over 2 Years, and playing TSW since the First Release on console.
    How would it be possible to Test Frankfurt S-Bahn if we didn’t bought the DLC Matt?
    It’s The only German DLC I’m missing with the Gameplay Pack for Frankfurt Fulda
     
  27. OldVern

    OldVern Well-Known Member

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    I perhaps exaggerated slightly, but one or two places were a bit rough particularly in the north east before my parents moved to the slightly more enlightened south. The junior school I went to in Felling, each teacher had their own leather strap and it got brought out even for trivial infractions!

    Could definitely be a downer for me. As noted without deleting pretty much everything else not going to be easy to free up that much space. And with my Steam download maxing out at 9Mb/s I dread to think how long 800Gb would take to download. (Actually about 1700 minutes or 28 hours).
     
  28. solicitr

    solicitr Well-Known Member

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    Fortunately I have gigabit Internet, so downloads aren’t too onerous
     
  29. TrackingTrains

    TrackingTrains Well-Known Member

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    I’ll have a think. I play on PS5 currently, but do have a PC that I could give it a go on. I’m guessing any DLC keys that are required for the beta test are provided etc.? Got a pretty hefty PS5 collection, but only very limited add ons (only stuff that was free at some point) on PC. I’m very detail oriented, and if beta tester’s bug reports are actioned I guess it could be a good way to help to try and prevent these things making it out into the public builds. It’d also be cool to learn more about what goes into making the game, having been onboard from Train Sim World’s first release. And I guess if a 91 comes eventually, I’d get my hands on it earlier lol! I’ve not been in an NDA before, which is why it is a little bit scary. I do see why it is necessary, but it is just a little off putting if you know what I mean.
     
    Last edited: May 21, 2025 at 2:03 PM
  30. DB628

    DB628 Well-Known Member

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    The NDA is pretty easy if you don’t Cross the NDA :D
    I make the Playtest for Forza Motorsport and all is good.
     
  31. Nick Y

    Nick Y Well-Known Member

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    I'd love to do this as I have a semi decent PC for gaming but I primarily play TSW on PS5 and don't have TSW on PC.
     
  32. pedro#1852

    pedro#1852 Well-Known Member

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    but I intend to follow the NDA rules the point is that I will be harmed by someone else who has no such intention
    dtg should have some kind of tracking tool, surveillance with a unique ID or unique fingerprint for each beta tester so that if a leak occurs, there is a way to know who leaked it without harming people who follow the NDA rules
     
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  33. KTL_Rob Powell

    KTL_Rob Powell Well-Known Member

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    See Matt's post above :)
     
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  34. Calidore266

    Calidore266 Well-Known Member

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    Hardened you up for a career on the railroads, though, right?
     
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  35. TrackingTrains

    TrackingTrains Well-Known Member

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    Late running 155? Ready the belt!
     
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  36. Crosstie

    Crosstie Well-Known Member

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    If this is true, and I don't doubt it for a moment, why do so many obvious bugs and issues make it through the testing process on to release. It would seem to many of us that the Beta team would spot them in the same instant that eagle eyed players do on the forum when dlc are launched. They're essentially the same people.
     
  37. jake#8182

    jake#8182 New Member

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    I feild out the form but think I might of forgot to fill one part out so I did it twice just in case
     
  38. Strat-tastic

    Strat-tastic Well-Known Member

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    That is a very good and pertinent question.
     
  39. DTG Matt

    DTG Matt Executive Producer Staff Member

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    Sometimes bugs just slip everyone by - more than once the beta testers and us have looked on incredulous at a major blooper going out and nobody spotted it (including our QA).

    Sometimes bugs got fixed at the last minute! yay! and that caused other ones to be created at the last minute that nobody spotted because there wasn't time.

    Related to above, sometimes these things are spotted, but the risk of fixing it and it causing other problems that are worse (which has happened) steer you to caution. Sometimes there's just other bigger things on the plate.

    Sometimes a change was made in one place, and everyone thoroughly tested everything around that one place, but nobody realised or expected that the change would have an impact in a totally different place.

    It's a complex issue and I don't expect players to agree or be satisfied by my answer because end of the day you just want a bug free game and I totally get that, but, you asked, so I answered.

    The beta testers do a great job and are voluneteers, they find a lot of issues and help steer the development as well as finding the bugs and helping prove the fixes and I won't accept anyone pointing any fingers in their direction.

    Beta testers will often have one eye on the forums and i'll often see a forum post mentioned and a ticket raised (which beta testers can do) directly into our system to be looked at. Other times, i'll see one and ping it to the group to ask if it can be expanded on with more concrete repro and information, and then a ticket raised etc. They support the community a lot too.

    No process is perfect, but that's not on the beta team, please continue to direct any anger at mistakes in my direction.

    Matt.
     
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  40. warpshell

    warpshell Well-Known Member

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    What hours are you expected to do as a beta tester? Is there a minimum?
     
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  41. thchap

    thchap Active Member

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    Out of interest, what qualities does DTG look for when selecting a beta tester? Is it someone who is particularly active on the forums/with tickets, or someone who's put in a lot of time on the game already, etc.? What makes a candidate stand out on the application form?

    I'll add I've submitted mine already - just curious.
     
  42. SierraOscar95

    SierraOscar95 Well-Known Member

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    I'm not interested in becoming a Beta tester (I'd consider it in another life, but I have quite demanding day job).

    On a side note, having a little nosey at the application form is quite reassuring in regards to future quality of the game, asking for frank and honest feedback about issues and routes, and most importantly optimisation issues... It certainly plants a seed of positivity in my head the issues are being taken seriously with a long term plan for the Beta testers to bring the game upto the standard we all know it can be.
     
  43. Crosstie

    Crosstie Well-Known Member

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    That answers a number of my questions, so thanks for taking the time.

    I should point out that those of us who might often be critical of the game are usually people who've been around for a while and we are never motivated by anger towards you or anybody else at DTG. If there are a few individuals who throw a tantrum here and there, that's on them.
     
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  44. DTG Matt

    DTG Matt Executive Producer Staff Member

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    No minimum, everyone's life is different. You request a key for something you want to test and I look to see if there's any feedback as a result of it really. if you don't request a key it's no biggie and if you suddenly find life means you can't test for a bit or cant test much, that's fine too. Most testers just drop me a mail if they are going to be out of action for an extended period. I'm not going to kick anyone out just because they arent raising enough tickets, this is a volunteer position after all. BUT if someone consistently requests keys and offers no discourse or feedback on those bits, I might start to think negatively about that :)

    Difficult to quantify.

    We have a constructive ecosystem on the discord, so first and foremost I don't want to disrupt that.

    I want people who look like they are challenging, but also look like they might get the reasonable constraints of dev. People who have reported issues i'll see how they've reported them. The less time I have to spend going "please stop just saying 'it broke'" the better :) I'll look across regions to make sure there's a balance, to see what kind of content people like, again for balance, across platforms etc.

    I am interested in things like railway knowledge but i'm also interested in keenness to just enjoy the game even if you have never engaged with the real railways at all. If you play the game a lot then your feedback as someone who found something good/bad/fun/not is just as useful as someone who can tell me that this bolt needs rotating 12 and a half degrees.

    When you're beta testing, using mods is a challenge because some of them simply dont work on a dev build and never will. If you find a bug with mods installed, I'm going to ask you to re-find the bug WITHOUT the mods just to verify if it was related to that or not. Still want the ticket raised because it's still potentially valid - but that whole process can be a real pain.

    I prefer people who are happy running a spread of older content too, not just the latest and greatest, but just as with current I am asking the beta testers to test as many routes and trains as possible for the optimisation change testing to see if we've broken anything. Again, some people dont like using the older content because it's not as good or feature rich, but it's still every bit as important that we dont break it as the newer stuff.

    I'm not saying I don't want people who have complained lots - but I will be looking to see how they complained, what it was, how it was handled and so forth.

    Driving pre-release routes is NOT as much fun as you might expect. They're utterly riddled with issues, huge bits missing, but I still need beta team to be prepared to look in and give sensible feedback. By the time a route releases, you might be *totally* played out on it in a lot of cases and knee deep in the next one.

    I guess anger is a strong word - "frustration", "disappointment", "wonderment" probably all equally apply in the same way - and tbh, if we dont meet expectations I do get and understand it, I'm a player too, and I do use that as motivation to reflect on where perhaps better decisions could be made or different paths taken. I'd rather people were angry or frustrated and spamming me with their pains than just lose interest and walk away, because at least then it still matters to you and I can try to work to improve things.

    Matt.
     
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  45. DB628

    DB628 Well-Known Member

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    Rapid Transit need more Love and many fixes or new Sounds for the Talent 2 and Dostos still or the Blue Roof is still a thing on the old Dostos or the PIS get broken on This Trains too :)

    Many days i played over 10 Hours each day when I have no interest to Watch a Movie or Series
     
  46. FredElliott

    FredElliott Well-Known Member

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    I appreciate the sentiment here, but in reality (in my experience) it doesn't bear out. There are two crucial issues for me on TSW5, one of which I provided feedback on the forum and was personally acknowledged by you, but it still remains a problem, and is a function I personally need because of physical issues, being the digital screens on trains that have them not working on PS5. Upshot being that I have to revert back to the normal method which is so fiddly as to be unuseable:

    https://forums.dovetailgames.com/threads/tsw-5……-digital-display-screens-and-the-r3-camera-bug-still-remains.84573/#post-907500

    https://forums.dovetailgames.com/threads/tsw-5……-digital-display-screens-and-the-r3-camera-bug-still-remains.84573/#post-907747

    The other is crashing on the 2d map. I'm a nerd so I like to hover over the platforms there to see what services are arriving and leaving etc., and without fail on any route while doing this, the entire game will crash on PS5 after a few minutes of doing this. The last I tried this on was NTP at Leeds after a long 90 minute haul from Pic, and as I was pulling in the station I looked at what was going on at the platforms on the map, and crash and I hadn't saved in 40 minutes. Since the game takes a long time to load now with having a fair chunk of DLC, it was the straw that broke the camel's back and I've loaded up TSW5 about three times since then, mainly just to checkout the remasters (WSL/CCL). TSW 4 is currently entertaining me (trophy hunting) and I haven't loaded TSW5 in about 3-4 months. I'd like to play the game to get the benefits of those new features, but at the moment unfortunately I'm one of those that "lost interest and walked away" until and unless those issues are not only acknowledged, but also acted on with resolution
     
  47. DTG Matt

    DTG Matt Executive Producer Staff Member

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    Can I get confirmation of that from others?

    Re: the digital screen issue, not forgotten, on the list, just only finite people with finite hours in the day but I totally understand the frustration.

    Matt.
     
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  48. DB628

    DB628 Well-Known Member

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    The Digital Screens also Not Working on Xbox Series X, it has always Problems to use the Interface to Click anything on it.
    And This texture flickering on Xbox Console never got fixed since TSW 2 Rush Hour Matt on the Führerstand for many Trains :(
    But the Most awful issue on TSW Next to blurry textures is the annoying BR 187 Sound, it hurts so much to listen to this Audio sadly
     
    Last edited: May 21, 2025 at 8:13 PM
  49. FredElliott

    FredElliott Well-Known Member

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    Thanks, and I appreciate the candour, but on the flip side its been almost 9 months since that digital screen conversation. In the grand scheme of things its a minor issue (especially compared to optimisation), but the lack of it means I can't use the content to its fullest in a feature that was (rightly) lauded at the release of TSW5, leading to disillusionment and shifting of interest due to perceived lack of progress. I have to chase people reminding them of tasks that need completing but haven't been in my day job, so I have zero interest in doing the same thing in my downtime. I reported, it was acknowledged, and no progress was made, thus I moved on somewhat

    All that said however, the map crashing is the biggest issue for me. For further info, this happens primarily at stations with significant number of platforms (eg. terminii) and appears to be after moving cursor over a number of different platforms. Small stations seem unaffected, and the crash has occurred on different routes even when my avatar is at the other end of the map (eg. I might be looking at Leeds while my avatar is at Huddersfield)

    Either way thanks for the response, its good to know that engagement is back and is appreciated - I'll leave this thread for now as I've taken it somewhat off topic
     
    Last edited: May 21, 2025 at 8:12 PM
  50. EXE Sasser

    EXE Sasser Member

    Joined:
    Jul 27, 2018
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    When will the selected peeps be notified if theyre successful with their applications just out of curiosity?
     

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