Class 377 London Commuter Back Door Open

Discussion in 'TSW Troubleshooting & Issues Discussion' started by ryan#1367, Feb 5, 2023.

  1. ryan#1367

    ryan#1367 New Member

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    Hello, on the london commuter on the class 377, i always have the back door at the end of the train always open, is that a bug or something on the ps5
     
  2. JetWash

    JetWash Well-Known Member

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    I think it’s a bug, I’ve noticed it on PC too. Another of the many.
     
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  3. aeronautic237

    aeronautic237 Well-Known Member

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    Bug since October of 2021, but it got worse in January of 2023.
     
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  4. mbjbjm#7281

    mbjbjm#7281 Well-Known Member

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    Yeah. It’s really annoying. And you can’t close it.
     
  5. rjeeves#3580

    rjeeves#3580 Active Member

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    I did a run to Purley the other day and noticed it aswell. On PC (steam) I tried closing the doors at East Croydon and managed to get the inner doors closed but not the outer doors.
     
  6. NateDogg7a

    NateDogg7a Well-Known Member

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    Same. I closed the inner doors, but the outer doors were opened and "locked." Wondering what that was all about. Series S
     
  7. AtherianKing

    AtherianKing Well-Known Member

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    Had this same issue with the doors open and Locked (XSX) and sometimes the doors pop quite Randomly open
     
  8. pveezy

    pveezy Well-Known Member

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    Have seen it on both PS5 and XSX.

    Apparently it happens when you spawn directly into the service… if you spawn on foot and take the train at the station it will be fine.
     
  9. steve08

    steve08 Active Member

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    Yes happened to me too 377 and GX express

    hopefully DG will fix this should not have to drive with a stuck open door
     
  10. BeastyBill88

    BeastyBill88 Well-Known Member

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  11. Koranion

    Koranion New Member

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    Can confirm the issue, experienced it too once.
     
  12. pveezy

    pveezy Well-Known Member

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    This has been going on forever.

    One thing about it is it seems to only happen to trains you spawn into.

    So, a way to avoid it is instead of spawning directly into a service, spawn on foot and take the train you want over manually.

    Edit: lol oops, guess I missed the fact that I already replied to this thread with the exact same comment.
     
  13. stevenwalker1985

    stevenwalker1985 Well-Known Member

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    I have noticed this also recently on series x
     
  14. Doomotron

    Doomotron Well-Known Member

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    I presume this glitch is caused by the code that automatically opens the unit end doors when it's coupled to another unit. For example, an eight car unit will automatically have the doors in the centre opened up, or at least that's how I think it worked (I last played TSW last year and do not own TSW3).
     
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  15. heliomass

    heliomass Member

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  16. Lamplight

    Lamplight Well-Known Member

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    Same issue. Not the end of the world but rather annoying.
     
  17. hiromaru

    hiromaru Active Member

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    In the real world, it would be an incident. I can't believe the doors are open while the train is in service.
    It's not possible.
     
  18. Phil567

    Phil567 New Member

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    Agree this is very annoying , and surprised it’s taking so long to get fixed! Also surprised that when this bug occurred (after an update I believe ) it was not noticed in testing ?
     
  19. BeastyBill88

    BeastyBill88 Well-Known Member

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    I wonder if there are any modders (for pc) who are able to have a look and see if they can made a fix for it until DTG does it officially
     
  20. BeastyBill88

    BeastyBill88 Well-Known Member

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    I think I may have found a work around to this bug, I accidentally saved the game with the doors open and then I quit to the main menu and came back to the game later I loaded the save and hey presto the rear doors closed on spawn and they are unlocked so I've done a quick video showing it working. HOWEVER I don't know if using this will have any knock on effects for the service/ai/dispatcher for the run as we all know what the save game feature is like and I don't know if this work around will work on consoles as I'm on PC.

     
    Last edited: Feb 26, 2023
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  21. hiromaru

    hiromaru Active Member

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    I have raised this in another thread, but there have been no station signals since the early days. This is before Croydon 2 station.
    It is swallowed by an extremely thick brick wall. Naturally it is not visible to our view.
     
  22. sedevan

    sedevan Member

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    This happens every time I start a Reigate- LV 4 car service. You have to "hijack" the train when an AI driver takes over to prevent it from happening
     
  23. Phil567

    Phil567 New Member

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    Will this issue ever get fixed ?
     
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  24. NotDavid

    NotDavid Active Member

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    Yeah this bug is so annoying. I haven't been able to drive the class 377 for 4 months now. cuz of this bug i like it to look realistic not the inner gangway doors to be shut and not the outa dovetail really need to fix this.
     
  25. NotDavid

    NotDavid Active Member

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    On the Selhurst to London Victoria route on one of the timetables it works the doors shut but when you go on a other timetable with the class 377 so for example London Victoria - Reigate And London Victoria - Brighton the 377 spawns with the doors open and you cannot shut it. Its very annoying and dovetail needs to fix this first, there letting a massive bug slip past.
     
  26. NotDavid

    NotDavid Active Member

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    Might be that yeah. and it could be causing a glitch to the back door yeah i know what you mean. Just when it does it on a 4 car route it makes 0 sense if that was the reason.
     
  27. NotDavid

    NotDavid Active Member

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  28. NotDavid

    NotDavid Active Member

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    What? what do you mean "I revised the red light improvement" you didn't? dont you mean they
     
  29. jack#9468

    jack#9468 Well-Known Member

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    This is why I've sticked to GX services as it doesn't occur with the Class 387.
    When I do use a 377 I spawn on foot, open the door at the rear, and close it at departure time.
     
  30. Phil567

    Phil567 New Member

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    Still seeing this bug, surprised it has not been fixed!
     
  31. rjeeves#3580

    rjeeves#3580 Active Member

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    I don't think it's a priority for DTG as there are more importnat bigger bugs in the game.
     
  32. aeronautic237

    aeronautic237 Well-Known Member

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    I think the issue is that the back door issue cannot reliably be recreated (at least for me) on DTG machines. I'm sure some of us have this issue on practically every service we play, but I cannot find a way to consistently get the back door glitch.
     
  33. Phil567

    Phil567 New Member

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    For me it consistently appears , whenever I run a 377 service . No mods in my game at all , playing on PC (Steam).
     
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  34. aeronautic237

    aeronautic237 Well-Known Member

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    Yeah I have a 1 in 15 chance of it happening whenever I drive the class 377 on a service that doesn't go south of Horley. If a train does go south of Horley, then it won't happen, and it never happens on northbound trains. No mods, engine ini tweaks, playing on PC (Steam). What kind of services do you drive most often?
     
  35. Phil567

    Phil567 New Member

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    I've done the Victoria -Reigate and Victoria - Brighton services quite a bit and its always noticeable the back doors are open!
     
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  36. aeronautic237

    aeronautic237 Well-Known Member

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    Yeah I've seen it quite a bit on the Reigate services, but never on a Brighton service. Interesting...
     
  37. jack#9468

    jack#9468 Well-Known Member

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    It is there on Brighton services.

    The Reigate ones are probably easier to spot as they are 4-car. Brighton services can be 8- or 12-car
     
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  38. SteveRail

    SteveRail Well-Known Member

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    Yeah I’ve had it on Victoria to Brighton services too. This along with the cab being lit up in tunnels has pretty much seen me ditch any 377 services.
     
  39. jack#9468

    jack#9468 Well-Known Member

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    Has anyone experienced this issue with East Coatway, or is it specific to London Commuter?
     
  40. BeastyBill88

    BeastyBill88 Well-Known Member

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    It's only on London Commuter 377 services as the ECW uses an older model of the 377 if I remember correctly. It was mentioned in the stream last night so hopefully DTG JD & DTG Matt can flag this up to get it fixed
     
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  41. DTG JD

    DTG JD Director of Community Staff Member

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    Thanks, have shared with the team.
     
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  42. BeastyBill88

    BeastyBill88 Well-Known Member

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    Thanks JD, hopefully it can be resolved soon. I did do a support ticket months ago but it was closed the day after I did it :|
     
  43. Lamplight

    Lamplight Well-Known Member

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    Likely be because the issue is known and documented. Unfortunately, it’s one of those visual issues with barely any impacts, which diminishes the chances of it receiving attention.
     
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  44. jack#9468

    jack#9468 Well-Known Member

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    Becomes a problem if I want a rear view of the train though.
     
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  45. aeronautic237

    aeronautic237 Well-Known Member

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    Or, as I decided to do, a round trip between Victoria and Reigate.

    Because the door doesn't swap ends like the driver would. No. It stays at one end, so now the door was in the leading car!
     
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  46. josh#4926

    josh#4926 Well-Known Member

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    Sad to see there are still no updates on this bug being fixed.
     
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  47. BeastyBill88

    BeastyBill88 Well-Known Member

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    According to Matt on the roadmap live stream the other night it is down to be fixed, just no ETA on it though.
     
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  48. jack#9468

    jack#9468 Well-Known Member

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    Yeah but you'd think they would've fixed it ages ago (as in over a year ago)
     
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  49. AtherianKing

    AtherianKing Well-Known Member

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    Shame it hasn’t been fixed, but as it essentially is a really minor bug, it wouldn’t be surprising it’s not fixed in the following years.

    Theirs a really obvious graphical issue on a lot of trains for Xbox that’s been going 2-3 years, no fix, no mention.
     
  50. jack#9468

    jack#9468 Well-Known Member

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    Pretty poor for a simulation though. In real life you'd been sacked if that door was open while the train was running.
     
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