Ok I thought I read a thread (recently) that a particular service can't even be done properly due to loco power or something needing banking. East Coastway's missing track has no fix in sight either. It's things like this...
Yikes that is not a good look, to be clear from a customer side I don’t think anyone particularly cares exactly who is at fault and why a mistake was made, just that a faulty build was pushed. The lack of accountability is shocking, while it may not be a particular individuals fault per se there is clearly something wrong with the processes at DTG that lead to the wrong build being pushed at launch multiple times now. These issues can only be fixed if DTG accepts that the mistakes are on them and that they need to slow down and rework their processes so this stops happening.
It can be done, but it involves effectively driving both the lead and banking locomotives at the same time by jumping cabs continuously throughout the run
Clinchfield is a classic case of fire and forget abandonware that still leaves a bad taste in the mouths of many of us. Fixes to numerous issues were promised and those promises were promptly broken and are still out there to this day
You've said that neither are to blame, the problem is that ATS already effectively blamed DTG for pushing the wrong build so clearly some conversations are needed and there needs to be some transparency on when these issues are going to be fixed timeline wise, the promise of patches that seemingly never come needs to stop at this point. Either that or pull it from sale and refund those who have yet to refund the product. In the past DTG would post if a wrong build had been pushed, that hasnt happened and based off comments that you have made it seems that actually the correct build has been pushed so then ATS are using the wrong build narrative as a scapegoat, either way, both parties are to blame for what has to be one of the worst releases to date. But again, its time to get stuff fixed and give customers some transparancy on what that timeline looks like
