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Crashing

Discussion in 'Known Issues & Bug Reports' started by HopesAnchor131, Oct 8, 2019.

  1. HopesAnchor131

    HopesAnchor131 Active Member

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    Second time now. The game keeps crashing, first time was on Rapid Transit when the doors were locking and now on LIRR when doors were locking. Just kicks me straight back to dashboard.
     
  2. HopesAnchor131

    HopesAnchor131 Active Member

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    And now right at the end of a MSB service upon trying to lock the doors.
     
  3. xD 2Bad4You

    xD 2Bad4You Well-Known Member

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    I´ve never had a crash on Xbox so far. What model do you have?
    And are you in the Xbox Preview Program?
     
    Last edited: Oct 9, 2019
  4. HopesAnchor131

    HopesAnchor131 Active Member

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    I have the Xbox One X and I am in the preview program too.
     
  5. HopesAnchor131

    HopesAnchor131 Active Member

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    Just purchased the new DLC and it's doing on there too. I've hard rebooted my xbox and even deleted the whole thing and reinstalled it. ****** off is an understatement.
     
    Last edited by a moderator: Nov 11, 2019
  6. blueghost

    blueghost Member

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    Mine crashes regular if im on it for acwhile it crashes therefore i have to ssve as many as possible, shoukd not have to do that but on a cheap game what do you expect
     
  7. HopesAnchor131

    HopesAnchor131 Active Member

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    I've requested a refund from MS. They are taking the piss.
     
  8. xD 2Bad4You

    xD 2Bad4You Well-Known Member

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    The crashes could be related to beeing in the Preview. I´ve played the new DLC for quite some hours, did multiple services and didnt have a single Crash on my One X. I own all the routes and havent had any crash since Founders Edition.

    Submit a Support ticket if you experience crashes
    https://dovetailgames.kayako.com/
     
  9. HopesAnchor131

    HopesAnchor131 Active Member

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    Oddly, seems it was a preview update was to blame. It updated yesterday and has been fine yesterday and today. Strange how every other game was fine though, never had that happen either.
     
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  10. Ensor42

    Ensor42 New Member

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    There is still crashing in the game unfortunately that is unrelated to updates or the preview program, as the issues have manifested on PS4 also.

    One was brought to my attention at the weekend, when a member of our Xbox club asked about a crash they were repeatedly encountering on the new Rhein route. It was the first "Petroleum" entry on the Journeys freight list. I ran through the route myself, and yep, crashed about 2.5 km from the destination. I was only able to later complete the task by loading a save shortly before the crash.

    In addition, crashes are still happening sometimes on NTP services around that notorious Miles Platting area. These have been an issue right back to the Heavy Freight Pack release.
     
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  11. TrainSim-Matt

    TrainSim-Matt Staff Member

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    I've flagged up the Petroleum Train crash to the team - thanks for the report.

    If anyone with other crashes can find any more specific steps to reproduce the crash that would be much appreciated.

    Note that being in the preview programme means you are getting early access to xbox updates and so forth which may not yet have all their own issues resolved - that's the reason for the preview programme, to help Microsoft find and eliminate any issues before a wider rollout.

    Matt.
     
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  12. acquiescefc

    acquiescefc New Member

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    [Xbox One X] Just spent about 3 hours doing Scenarios 'Finishing Up' from WSR and 'Maintenance Maneuver' from LIRR and on each occasion when i finished and got out of cab to go to final checkpoint screen buzzed and froze.
    I notice my achievements also arent moving, still at 67% for 09 after doing 10 more miles

    On preview program also FYI. Never had problems as bad as this now, except Jamaica mystery tour, its unplayable if i cant finish a scenario.
     
  13. FallenAngel00me

    FallenAngel00me Active Member

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    I'm not in the xbox preview program and the game crashes often enough (normally at the end of long services).
     
  14. FallenAngel00me

    FallenAngel00me Active Member

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    I've had the game crash a few times around Miles Platting too
     
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