Dovetail, Trust, And Myself - An Essay

Discussion in 'TSW General Discussion' started by Doomotron, Jun 5, 2022.

  1. jamesthepershing

    jamesthepershing Active Member

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    Yet it's rarely used...
     
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  2. dtg_jd

    dtg_jd Staff Member

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    Can I please remind everyone to use inclusive language when on the forum, as we have players of all backgrounds who use them.
     
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  3. antony.henley

    antony.henley Well-Known Member

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    I think if I remember correctly they originally started work on the 313 then stopped and went to work on something else. There are also other projects (loco DLC) that some devs have been working on that will quite possibly never see a wheel turned in TSW 2, which is a damn shame. So not everything makes it.

    Hentis
     
  4. longo239

    longo239 Well-Known Member

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    So there are 9 pages of issues about your companies products. Some major, some minor but all relevant to those who have posted them and the only response we get from a representative of the company is a reminder about using inclusive language!

    Maybe if more attention was paid to the quailty of what is being released instead of making sure it's ticking boxes, threads like this wouldn't be necessary!
     
    Last edited: Jun 17, 2022
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  5. ARuscoe

    ARuscoe Well-Known Member

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    No, that wasn't a response... we haven't had one of those yet.
    (I don't count forum moderation as a response to the issues being raised)
     
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  6. londonmidland

    londonmidland Well-Known Member

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    Surely if you’ve been going through a thread to moderate posts, then you must’ve read all the responses and concerns people have raised?

    Why the radio silence?
     
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  7. ARuscoe

    ARuscoe Well-Known Member

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    Unfortunately not...
    The Company in this case has been taught many lessons by the community that giving them any information means it will be treated as a bone to chew on ad nauseum with people coming up with their own conclusions.
    DTG haven't helped themselves in some ways by saying what they would LIKE to do (which the community then turns into an official statement) but then not giving the full stated (intimated) experience down the line

    This is why three years ago we got very little information about anything, then Sam (protagonist) came onto the community team and kicked bottom for a while, then Nat and JD came on board and Sam stood back a bit and we seem to be back where we were.
    So the "telling" part is that no matter what DTG do they'll be pulled apart by a community that holds them to every word DTG say and apply standards that almost nobody else is held to.
    These things work both ways...
     
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  8. ARuscoe

    ARuscoe Well-Known Member

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    Doesn't work here.

    "Yes we acknowledge this issue" is responded to "Well, if you know about it why haven't you fixed this simple issue, and why are you developing other things whilst this is outstanding" blah blah blah

    In other words, soundbite responses are generally as oversimplified and unhelpful as "we know..."
     
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  9. ARuscoe

    ARuscoe Well-Known Member

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    Don't know where I said they SHOULD be doing anything, any more than I have said what the community SHOULD be doing...
     
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  10. antony.henley

    antony.henley Well-Known Member

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    Just because there is no response doesn't mean they are ignoring the tread.
     
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  11. tallboy7648

    tallboy7648 Well-Known Member

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    True but we don't really know how they will improve. You raise an issue only to get a response of "use inclusive language" isn't exactly reassuring.
     
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  12. ARuscoe

    ARuscoe Well-Known Member

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    That wasn't a response...
     
  13. tallboy7648

    tallboy7648 Well-Known Member

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    Reminder/response can be the same. But hey people interpret things differently.

    But hey I guess DTG can't say much to be honest since if they did and didn't do what they intended to do, even more questions would be raised.
     
    Last edited: Jun 17, 2022
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  14. ARuscoe

    ARuscoe Well-Known Member

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    In this case they were making that moderation against a point that was NOT making any comment on the state of the game or DLC. Personally I would have removed the comment as antagonistic. By saying "Hey, DTG made a response" would actually diminish their need to do so on the actual matters at hand, so again I would say "They have yet to respond"
     
  15. tallboy7648

    tallboy7648 Well-Known Member

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    Key word "can". Didn't say it is depending on how it's interpreted. Mate it's not a big deal.
     
    Last edited: Jun 17, 2022
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  16. ARuscoe

    ARuscoe Well-Known Member

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    And they'd be wrong...
    Not sure why pointing out that moderation doesn't constitute a response is incorrect...
    (nor that no response doesn't mean not reading)

    Either way, hopefully DTG will acknowledge the content fo this post before the next Q&A session at the end of the roadmap because that's what they did with several long posts from last month (which I thought was a bit of a cop out personally)
     
  17. Crosstie

    Crosstie Well-Known Member

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    To be fair, they do say that in so many words on a regular basis
     
  18. tallboy7648

    tallboy7648 Well-Known Member

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    Not to mention if a new user were to reply to a 3-6 month old thread, DTG would probably not respond but the thread would be locked for thread bumping.
     
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  19. ARuscoe

    ARuscoe Well-Known Member

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    Well hopefully they'd do their research by reading the steam reviews (or those on their relevant provider), seek out forums and discords. And listen when people say to them "this is unfortunately nothing new from this company, so you might want to be aware that often you're shouting into a void, and you're much more likely to get friendly feedback from a community member (little help as that may be) rather than direct feedback from the DTG "team" which right now is one person who seems to wear multiple hats (JD)"
     
  20. ARuscoe

    ARuscoe Well-Known Member

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    JD responded on a necropost today saying that in his belief, such newbie postings were valid and should not be treated as necroposting...

    ***EDIT*** link - https://forums.dovetailgames.com/threads/royle-train.40486/#post-497330
     
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  21. stujoy

    stujoy Well-Known Member

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    Contrary to what may sometimes be indicated DTG staff do not read every forum post. They couldn’t possibly keep up with it without a couple of people doing that full time and nothing else. TSW doesn’t currently have a Community Manager and even when Nat is replaced all the posts won’t be read. Most moderation is the result of other members reporting posts or random chance that a DTG staff member has personally read it. Some threads gain prominence and they will be watched more closely but even then I wouldn’t think that every post is read. I can tell that by the amount of swearing that gets through before some busybody like myself reports it.
     
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  22. tallboy7648

    tallboy7648 Well-Known Member

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    Ah a change in policy. About time cause there have unfortunately been some threads locked for providing information on the original topic because it was bumped so it's good that the stance has changed.
     
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  23. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Rest-assured, we are reading this thread, and as I acknowledged earlier in it, there are lots of topics covered here with multiple viewpoints - which is great. I'm reading it and feeding back, but as has been highlighted many times, the proof is in the pudding.

    Anachronisms are something I'll make a note of for the next Roadmap stream to discuss - I know the team have used a lot of source material throughout the SoS project though.

    Side note: Interesting you mention this, because I was tagged in here earlier. Have noted my view on necrobumping there.
     
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  24. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    I'll be honest, I didn't know that was the policy; have asked the team to reflect this in future. Would rather conversation about a specific suggestion continued on that thread, rather than a new thread entirely.
    The point about new players is important too.
     
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  25. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Quick point on moderation as well - we cover what we can, when we see it. I think we had about 170,000+ posts over the forums in the past 12 months, so a lot to cover - particularly when you throw other community spaces (social feeds, Reddit, Discord, YouTube) into the mix too. If you see things that aren't appropriate, please report them and we'll take a look as quickly as we can.

    Some good news though: our new Community Manager started this week, so they'll start to get involved in the near future.
     
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  26. ARuscoe

    ARuscoe Well-Known Member

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    Yep, and that's on them. I won't be telling others what to do with their money.

    It's in the forum rules...

    Have you supplied them with their tin hat yet? :)
     
  27. dhekelian

    dhekelian Well-Known Member

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    To be honest I think DTG should also take note of the players that have stopped playing the game and/or stopped buying DLC. I have invested too much money in TSW2 , and tbh wished I never heard of the game, and stopped playing months ago but when they finally release the GWE updates that might get me back playing if it is good enough.
     
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  28. dhekelian

    dhekelian Well-Known Member

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    Can you give an example?
     
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  29. tsw2

    tsw2 Well-Known Member

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    DTG JD Maybe we could get a List of known bugs and the status of them?
    Maybe Pinned in the technical support part of the forum??

    Because as you may notice, the same things get stated over and over again (we had like 5 different "PIS on RT broken" topics.
    Also, in such a list we could see the status like "logged", "investigating", "working on a fix" and "fixed".
    There are many other games who have such open lists with know bugs.

    For me, this would be a real step Forward. Instead i see people being told to "please conact support and send a ticked" when i have the feeling this was already reported many times or is known since ages and DTG should have already logged it.

    Do you have such lists internally? Could you make it public here on the forum?
     
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  30. tsw2

    tsw2 Well-Known Member

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    This is how it should work to be honest. Yes.

    I refuse to create a "ticket" for a bug known since 6 months they have probably already 100 tickets about. But when i encounter a rare bug and then see this is something they want to track down. Then i sure would put in the work and send a ticket with all information i have.
     
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  31. chieflongshin

    chieflongshin Well-Known Member

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    ld recommend this, you should be able to swerve any non inclusive sexism cards then.simply copy your post into this and it’ll tell you if you’re going to trigger people

    https://gender-decoder.katmatfield.com/
     
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  32. rat7_mobile

    rat7_mobile Well-Known Member

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    and what happens to the report that we can send when the game crashes, personally I either do SEND AND CLOSE or SEND AND RESTART
     
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  33. solicitr

    solicitr Well-Known Member

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    [​IMG]
     
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  34. tsw2

    tsw2 Well-Known Member

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    I tell you one thing.
    We can either focus on the bugs and TSW2 or on politics and gender stuff. The latter will probably derail the topic and get it closed sooner or later.

    In my opinion the focus of this topic should be QA issues of DTG, bugs and a way forward for TSW2
     
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  35. Thunderer

    Thunderer Well-Known Member

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  36. rat7_mobile

    rat7_mobile Well-Known Member

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    but I use valve not Epic
     
  37. alexjjones6024

    alexjjones6024 Well-Known Member

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    Can you ensure your community manager speaks to Rivet about their shambles DLC and Loco add on, so that gets fed back to the relevant team and fixed. It should not take a preservation crew in 2 years time to make 'tweaks' to it. I refuse to wait that long and SOME ONE needs to tell them as they are likely able to get away with murder at this rate..
     
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  38. dhekelian

    dhekelian Well-Known Member

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    I agree with others, there should be a list of all known bugs and they could be typed up in different colours stating if they are being worked on, looked into, need information on or, wait for it, SOLVED :o

    If DTG really do see themselves as an open company with it's fanbase then I do not see why this should be a problem. It also would help newcomers see if their bugs have been reported and also help the community. It would also help the community as we get very little feedback on problems as now we get just about 10 minutes a month to ask questions on the live stream.
     
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  39. stujoy

    stujoy Well-Known Member

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    Nobody here has the time to read through a document with all the bugs in it. Legend has it, nobody at DTG has got to the end of it.
     
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  40. stujoy

    stujoy Well-Known Member

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    If you click on the full list of words it looks for none of them are actually gender specific but are perceived as subtly suggesting masculine or feminine traits by persons unknown. It is a nonsense really. I’m assuming its inclusion in this thread in the first place was a joke.
     
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  41. tallboy7648

    tallboy7648 Well-Known Member

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    A public bug list just isn't sustainable. There are many bugs in this game. It would be hard to keep up with every major and minor bug in the game. DTG did add a bug list of sorts in the early days of tsw2 roadmap but that got removed since DTG couldn't keep up with the bugs that were fixed and those that weren't which caused confusion. A list would just create a bit of a mess and just wouldn't be worth the effort
     
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  42. chieflongshin

    chieflongshin Well-Known Member

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    Widely used in a lot of places for adverts, I came across it through inclusivity drives, if I recollect it was mentioned by an individual from the national centre of diversity at work as part of an accreditation I was involved in . Interestingly, though it’s there to reduce bias, more feminine worded literature/attracts more clicks from both male and females
     
    Last edited: Jun 18, 2022
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  43. ARuscoe

    ARuscoe Well-Known Member

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    You need to add in "queued for release" and "scheduled for release".
    People love hearing how Adam's team fixed bugs on GWE LAST YEAR and still haven't got them to play yet...
     
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  44. chieflongshin

    chieflongshin Well-Known Member

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    I'm at risk of being one of those players that' thinks it's easier to invest my game time elsewhere currently. Seems to be an unmanageable backlog to work through. Hopefully this reset time fixing things sorts their QA and overall trajectory out
     
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  45. OldVern

    OldVern Well-Known Member

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    Funny you should mention that. Already earmarked a few TSC items for the sale, nothing for TSW. Then in the meantime I see Run 8 have just released Donner Pass. Over 200 miles apparently, just waiting the courage to ask the wife to let me part with the $40/£32 to purchase it.
     
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  46. Mitchellman151

    Mitchellman151 Member

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    while i do agree with a lot of the post especially London commuter being marketed as a rush hour route that still doesn't have the rush hour passenger system, i really don't understand why people get so up in arms about a female firemen or pride liveries, yes i know a female fireman isn't accurate but having it and pride liveries isn't political at all, its so more people can feel included in a traditionally male dominated industry/interest.
     
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  47. dhekelian

    dhekelian Well-Known Member

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    Pride isn't political? I think you are missing the point about the female fireman. No-one is against a female fireman, I'm sure somewhere there are a few but the whole point of having Steam in the late 1950's was to capture the period and at that time there was no female fireman. By you're logic then it wouldn't matter if the carriages had sliding doors? The controls in the cab were all push buttons?

    If DTG want to have female fireman either give us the choice to choose between a m/f or make the route a 'fantasy' route but please stop rewriting history. Some people just want an accurate portrayal of history.

    I said before I remember many LGBT people speaking out against that 'Trainbow' liveried train as they saw it as mis-guided virtue signalling, shouldn't we listen to them as well? And let's face it they are only doing it for profit as are a number of much larger companies while at the same time removing the 'Rainbow' from their logo when their logo goes to Muslim countries, funny that eh? And you say it isn't political?
     
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  48. The_Drunken_Engineer

    The_Drunken_Engineer Well-Known Member

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    Agreed. If DTG wants to virtue signal while also claiming to care about historical accuracy, fine but include an option to let the user decide if they want that. That way everyone can be happy without bs shoved down their throats because where does it end in the pursuit of the 100% virtue signal? Furries need representation too?

    What's so hard about including options where everyone can choose what works for them?
     
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  49. chieflongshin

    chieflongshin Well-Known Member

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    It will be because the menu system that can't accommodate a slider for steam or additional graphics because it's too fragile, which can support an option for fireman, actually can't support any contentious settings non conducive to dlc sales
     
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  50. The_Drunken_Engineer

    The_Drunken_Engineer Well-Known Member

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    "Contentious settings"

    Just sent a cold chill down my spine like being in the presence of pure evil. I'm scared.
     
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