Game Keeps Crashing Since Steam Trainset

Discussion in 'TSW General Discussion' started by rat7_mobile, Jun 15, 2022.

Thread Status:
Not open for further replies.
  1. rat7_mobile

    rat7_mobile Well-Known Member

    Joined:
    Feb 1, 2020
    Messages:
    920
    Likes Received:
    344
    DATA PROTECTION, it is a game, there is no secret information in there
     
  2. rat7_mobile

    rat7_mobile Well-Known Member

    Joined:
    Feb 1, 2020
    Messages:
    920
    Likes Received:
    344
    how can I upload something that is nowhere to see once it is sent to whomever receive the SEND AND CLOSE or SEND AND RESTART screen, which by the way is the only information about what maym have happened to game
     
  3. doublefine7

    doublefine7 Well-Known Member

    Joined:
    Mar 30, 2020
    Messages:
    632
    Likes Received:
    1,174
    When the game crashes, a logfile gets automatically created on your HDD, there is an extra folder in the Train Sim World 2-Folder. When you open a ticket, you can upload these files.

    Data protection is there for a reason. I recommend you have a read over it.
     
  4. rat7_mobile

    rat7_mobile Well-Known Member

    Joined:
    Feb 1, 2020
    Messages:
    920
    Likes Received:
    344
    BTW, i you can not help with the information I have provided it is OK, I will not get upset at anyone for either refusing to , or unable to help

    The crash information I have provided, is ti see if anyone can or is willing to help, and maybe also help others with a similar issue
     
  5. Crosstie

    Crosstie Well-Known Member

    Joined:
    Dec 8, 2016
    Messages:
    6,535
    Likes Received:
    15,544
    My head is spinning!!
     
    • Like Like x 1
  6. rat7_mobile

    rat7_mobile Well-Known Member

    Joined:
    Feb 1, 2020
    Messages:
    920
    Likes Received:
    344
    Why
     
  7. Lamplight

    Lamplight Well-Known Member

    Joined:
    Aug 20, 2020
    Messages:
    4,408
    Likes Received:
    7,683
    doublefine7, really appreciate you trying to help but I’d suggest you cut your losses now. rat7_mobile has already proven many times over in other threads that they’re completely immune to learning and/or accepting that something is not like they thought it’d be.
     
  8. rat7_mobile

    rat7_mobile Well-Known Member

    Joined:
    Feb 1, 2020
    Messages:
    920
    Likes Received:
    344
    I am not immubne to learniing but when it does not work it simply does not work
    https://dovetailgames.freshdesk.com/, I have tried to create an account, all it ask is a email adress, I provided it, then it goes to the login, which again I provided the same email adress, it then tell me that I need a password, but I never ask to create a password, so it is not possible to login

    I am then told to use some kind of form, but I have no idea where to get this form

    Oh wait it is not even a form, it is a subform, but I do not even have access to the for, so how can I access the subform of the form

    PS at the top of the forum there is no indication about any forms in the resource, much less about an technical subform
     
  9. doublefine7

    doublefine7 Well-Known Member

    Joined:
    Mar 30, 2020
    Messages:
    632
    Likes Received:
    1,174
    I never said "FORM", I said "SUBFORUM". Please read accordingly.

    Maybe you clicked on "I forgot my password".
     
  10. rat7_mobile

    rat7_mobile Well-Known Member

    Joined:
    Feb 1, 2020
    Messages:
    920
    Likes Received:
    344
    I have retracted my comment about a form, but in all logic, before you can acees a subform, you must first access the form which should hold the subform
     
  11. doublefine7

    doublefine7 Well-Known Member

    Joined:
    Mar 30, 2020
    Messages:
    632
    Likes Received:
    1,174
  12. rat7_mobile

    rat7_mobile Well-Known Member

    Joined:
    Feb 1, 2020
    Messages:
    920
    Likes Received:
    344
  13. rat7_mobile

    rat7_mobile Well-Known Member

    Joined:
    Feb 1, 2020
    Messages:
    920
    Likes Received:
    344
  14. doublefine7

    doublefine7 Well-Known Member

    Joined:
    Mar 30, 2020
    Messages:
    632
    Likes Received:
    1,174
    Its for all platforms. When you open a thread, you can choose your platform.
     
  15. Knightfire1964

    Knightfire1964 Well-Known Member

    Joined:
    Aug 3, 2018
    Messages:
    1,231
    Likes Received:
    778
    At this point I would just say deal with the problem many of has attempted to try and help but for whatever reason you plucked something from the sky that the customer support is not official so I don't see why we should be waisting are time if you don't do what we say
     
  16. Knightfire1964

    Knightfire1964 Well-Known Member

    Joined:
    Aug 3, 2018
    Messages:
    1,231
    Likes Received:
    778
    Also check your emails most likely you need to verify your account and then you can make your password
     
  17. DTG JD

    DTG JD Director of Community and Marketing Staff Member

    Joined:
    Feb 25, 2021
    Messages:
    3,060
    Likes Received:
    12,757
    Hey - we'll be picking this up to the Technical Reports thread, so will close this thread up.
     
    • Like Like x 2
    • Helpful Helpful x 1
Thread Status:
Not open for further replies.

Share This Page