Xbox Series X Issues

Discussion in 'Technical Issues & Player Help' started by MarkCovz4761, Sep 16, 2026 at 1:36 PM.

  1. MarkCovz4761

    MarkCovz4761 Well-Known Member

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    Why cant i click on anything when i try and turn headlights on i click it and nothing happens doesnt even highlight only can open and close the door inside the cab
     

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    Last edited: Sep 16, 2026 at 3:44 PM
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  2. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hello MarkCovz4761

    Could you please check if Beginner Controls are turned on?
    Even if you haven't actively changed that setting, please check under Settings > Controls > Beginner Controls and see if it's set to "On".
    Beginner Controls relies on a controller or mouse and keyboard only, removing the need to use the levers, buttons and switches in the cab itself.

    All the best,
    Jan
     
  3. MarkCovz4761

    MarkCovz4761 Well-Known Member

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    Yeh beginners controls are on when i click right and left on d pad to open the doors it wont
     
  4. dtg_jan

    dtg_jan Community Manager Staff Member

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    Okay, thank you for checking.
    Could you let me know what train this is on and if this is happening on any other train or route?
     
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  5. MarkCovz4761

    MarkCovz4761 Well-Known Member

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    Yeh it happened on Medway Valley and the same on Manchester Commuter so i think its happening on all the trains tbh
     
  6. MarkCovz4761

    MarkCovz4761 Well-Known Member

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    Just went on Fife Circle some things i could click but couldnt turn headlights on or open the doors on d pad again
     
  7. dtg_jan

    dtg_jan Community Manager Staff Member

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    Understood. Could you please submit a support ticket here: https://support.dovetailgames.com/hc/en-us/requests/new
    Make sure to give a detailed description of the issue, including your platform, the train and what steps you are taking while playing to help our support team with their reproduction process.

    All the best,
    Jan
     
  8. dal#7945

    dal#7945 Well-Known Member

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    I was just playing nurnberg/würzburg with 440 and I could not do anything all I could do was switch on the reverser . I had to wait a good 5 mins then it would let me do everything else.
     
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  9. MarkCovz4761

    MarkCovz4761 Well-Known Member

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    Thanks ive done it its still not working after the update
     

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