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Maps Keeps Crashing

Discussion in 'PlayStation Discussion' started by MasterofTrainz, Aug 17, 2019.

  1. MasterofTrainz

    MasterofTrainz New Member

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    Hi my son plays TSW and has been for a while now, and yesterday he went to play and it updated to 2020, and then he went to click on the maps and each time he clicked it, it would crash. Is there any known issues with the new update and the maps? He thinks its because he skipped the tutorial. Thanks
     
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  2. Vinnie

    Vinnie Active Member

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    You got the blue screen with the PS4 errror message or the games just freezes? Some routes and locations may cause the game to freeze for a couple seconds to a minute, but then map show up and you are able to continue. I suggest you report this bug with details (route, location etc) on https://dovetailgames.kayako.com/
    More people reporting, more likely they will fix it.
     
  3. MasterofTrainz

    MasterofTrainz New Member

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    Blue screen with suggested and report. we've reported it. but it happens every time he clicks the map to start.
     
  4. Vinnie

    Vinnie Active Member

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    It's the 2020 version? I would suggest reinstalling the game, I didn't have any crashes when opening the map, yet.
     
  5. MasterofTrainz

    MasterofTrainz New Member

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    will he lose his saved data if we reinstall it? thanks :)
     
  6. MasterofTrainz

    MasterofTrainz New Member

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    reinstalled it but it's still having the same problems. and he's lost maps and routes from the previous game.
     
  7. Gilly

    Gilly Active Member

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    Have a look in the library section of the PS4 menu. Any DLC for the game should show in there and be able to be downloaded.
     
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  8. Bamz2317

    Bamz2317 Member

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    Its not only ps4 having the map issue. I pressed the map Button while driving on northern trans pennine and the game froze. Im on xbox
     
  9. MasterofTrainz

    MasterofTrainz New Member

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    Hi, I went there but doesn't say anything needs downloading, it just says it's installed.
     
  10. MasterofTrainz

    MasterofTrainz New Member

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    we did a rebuild of the ps4, but when putting tsw back on, it did the same error thing again.
     
  11. Gilly

    Gilly Active Member

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    Don't think you're alone in this, probably worthwhile raising a support ticket.
     

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