Post-fix Add-ons Missing (27th August)

Discussion in 'PlayStation Discussion' started by DTG JD, Aug 27, 2021.

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  1. DTG JD

    DTG JD Staff Member

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    Hello folks.

    Please read this thread and follow the instructions there before commenting here.

    Sony pushed a fix last night designed to provide access to all players to all their purchased Add-ons. We're aware some players have completed the steps outlined in the article linked above, and are missing Add-ons.

    If this is you, we'd love some information from you so we can diagnose any patterns and send them back to Sony.

    Can you let us know please:
    • Which country you're based in
    • Which version of Train Sim World 2 you have (Base Edition, Collector's Edition, Deluxe Edition)
    • Which Add-ons you are still missing
    • The specific issue you're seeing...
      • Not available to download for free in the Store in the same way other Add-ons are
      • Able to download, but not visible in-game
    • Are you still seeing the 'need to update' warning when you log in?
    We're aware of issues with these two Add-ons:
    • DB BR 182 Loco Add-on
    • LIRR M3 EMU Loco Add-on

    Please only comment on this thread if you've completed the steps linked above. Thank you.
     
    Last edited: Aug 27, 2021
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  2. Bvhleken

    Bvhleken New Member

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    Belguim, Collector's edition

    Tnx, my add-ons are working now, exept (as mentioned), the DB BR182.
    But all is not the same !!! For exemple in rapid transit, the PZB in the BR 442 is stuck in 55 mode where this must be 85 mode !!!
    Driving the BR 442 at max 105 km/h is noy verry realistic !!!
     
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  3. johnathan015

    johnathan015 Member

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    United Kingdom, Base Edition

    The only add-ons I’m missing are the M3, DB BR182 and BR Class 20.
     
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  4. pjwilson15

    pjwilson15 Member

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    Hi.
    I am in Australia, playing the digital version of TSW 2 that included just the 3 base routes.
    I have downloaded everything, but I am missing the 2 add ons you have mentioned, plus the 20 Class didn't download properly. It let me download, but did not show up. It is also included on the start up as not being there along with the other two.
    Thank you.
     
  5. goochdog#5870

    goochdog#5870 Active Member

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    UK London
    Collectors
    BR 20
     
  6. Scarface

    Scarface Active Member

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    Hi,
    Germany, Base Edition, only BR 182 still missing. I dont own the other ones..
     
  7. sgu123456

    sgu123456 Member

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    Germany
    Base Edition
    BR Class 20; DB BR 182; LIRR M3 EMU are still missing/not working
     
  8. DTG JD

    DTG JD Staff Member

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    Thanks everyone so far. Can I confirm: what is the specific issue are you seeing?

    - Not available to download for free in the Store in the same way other Add-ons are
    - Able to download, but not visible in-game

    ...and are you still seeing the 'need to update' warning when you log in?
     
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  9. ZeenozPlays

    ZeenozPlays Well-Known Member

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    US Base Version.

    Addons Missing: Rapid Transit, DB BR 101, & LIRR M3.

    I am able to download the DLC’s but they aren’t visible in-game, and it still shows the ‘need to update’ notification when starting the game.
     
  10. marcsharp2

    marcsharp2 Well-Known Member

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    UK, Base edition. The only DLC I'm missing is the class 20, the game says it's installed but I still get the error message upon start and it's not showing in my collection.
     
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  11. Scarface

    Scarface Active Member

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    Able to download, not visible in-game.

    Train Sim World 2_20210827113912.jpg Train Sim World 2_20210827095212.jpg
     
  12. WiSchmo

    WiSchmo Member

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    I'm playing out of Berlin, Germany, on a PS4 Slim with the TSW2 digital base edition.

    Besides the mentioned DB BR182 and LIRR M3 EMU I have two other loco DLCs that aren't recognized at this point:
    • DB BR 204
    • BR Class 20
    I can download the DLCs, but I get the "need to update" message in the main screen that they are not compatible with the new TSW2 version (same error as DB BR182 and LIRR M3 EMU)

    EDIT:
    As of September 3rd, both the DB BR 204 and BR Class 20 are fixed after reinstalling the DLCs :D
     
    Last edited: Sep 3, 2021
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  13. SAMiV

    SAMiV New Member

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    Country: Finland
    Version: Deluxe Edition
    Addons missing: BR Class 20, LIRR M3, DB BR 182
    Specific issue: Able to download, but not visible in-game

    Yes, i see the 'need to update' warning when i log in.
    20210827_123507.jpg
     
  14. simworld#5272

    simworld#5272 Member

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    Country: UK
    Version: Collector’s Edition (Disc version)
    Add-on(s) missing: DB BR 182
    Specific issue: Able to download, not visible in-game.
    Yes, I still see the ‘need to update’ error message when I log in.
    6D9B0F73-5805-49FC-96AB-59411F3E3B98.jpeg
     
    Last edited: Aug 28, 2021
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  15. rick.mcfc

    rick.mcfc New Member

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    Based in UK.

    Have downloaded and installed all my DLC. Tees Valley route, Class 20 and Class 31 not visible in game, error message is as follows:

    ErrorCode(s): darlingtonsaltburn, dsnclass31, dsnclass20
     
  16. Mac Mac

    Mac Mac New Member

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    Spain, PS4 digital base edition.
    Only preserved collection available for free, TSW2 DLC’s are 29.99€; my brother in Italy is having the same problem. We both bought all releases since tsw2 came out, still unable to download them
     
  17. DTG JD

    DTG JD Staff Member

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    Just checking, have you followed the instructions here? Sorry to ask what might be a silly question, but wanted to make sure you were aware a fix has been pushed by Sony last night.
     
  18. matteo

    matteo New Member

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    I have the same problem.
    On 16 Augusto I bought on PSN Italy "Train Sim World® 2" (I think is the Basic edition) and the DLC "Train Sim World® 2: Southeastern High Speed: London St Pancras - Faversham".
    After a couple of days the Train Sim World 2 was updated to a new version and now the DLC does'nt work anymore.
    upload_2021-8-27_12-33-55.png
     
  19. tcmikaelsouza

    tcmikaelsouza Active Member

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    Guys, my base game was unavailable because I had purchased the Deluxe Version at the time, after Rush Hour this version disappeared and the base was unavailable, I fixed this issue "Buying Free" in the PlayStation App, restoring licenses on PSN and enter the PSN website and this issue is fixed. I live in São Paulo - Brazil
     
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  20. Mac Mac

    Mac Mac New Member

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    Yes I did follow yesterday’s instructions still wants to charge me 29.99….both from library or store or in game store.
     
  21. Gav

    Gav Active Member

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    UK, I have many of my routes missing.. Rapid Transit, GWR, Ruhr Sieg Nord, West Sommerset railway, all missing and much more. This is madness and so disappointing
     
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  22. tcmikaelsouza

    tcmikaelsouza Active Member

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    Country Brazil;
    Version: TSW2 Deluxe Edition

    Reiterating what I mentioned in the previous post, the following add-ons do not work for me:
    - Rapit Transit;
    - Rien-Ruhr Osten;
    - LIRR M3.

    There is an error message saying that the add-ons need to be updated.
     
  23. Stueyboy43

    Stueyboy43 Member

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    In the UK

    All my add ons have been redownloaded.

    The one item still not working is the Class 20, not showing in the game and getting the error dsnclass20

    Train sim world 2 digital base edition
     
    Last edited: Aug 27, 2021
  24. morph147

    morph147 Member

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    USA,
    Ps4

    as of this morning WSR and RT are still not working everything else I own is good. I am still getting the update error. In the store in game it shows both of those at 0 so I know I still own them
     
  25. DTG JD

    DTG JD Staff Member

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    Have you checked in My Library, following the exact instructions from this article (this is what Sony have sent us)? You will need to redownload the routes.
     
  26. SAMiV

    SAMiV New Member

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    I also noticed that in the PS Store (Finland) only preserved collection is downloadable for free which you own.
    Other Dlc's which i own, Store asks me to purchase them again.

    And i dont know about this screenshot of Store. Looks like something is off/missing when checking one of my owned preserved collection addon.
    20210827_134952.jpg
     
  27. Gav

    Gav Active Member

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    I have so much missing and I have re-installed all of them but they are not showing in the game. This is just awful

    I have downloaded all of these routes again but still not showing in the game, 80% of my routes are missing

    Train Sim World 2_20210827114947.jpg
     
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  28. DTG JD

    DTG JD Staff Member

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    Hey Matteo - we believe Sony launched a fix for this yesterday. There is a solution here.
     
  29. wildweasel48

    wildweasel48 New Member

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    Country USA
    Cane Creek gives the “Need to update” warning for me.
     
  30. ianjpoole

    ianjpoole Member

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    UK
    Base
    Missing the Class 20 (and the M3 and Class 182 which are already being dealt with)

    Showing as purchased and downloaded from the store but when you open the game, the information (some of your add on's do not match the core game version) then pops up
     
  31. gottabedarnell

    gottabedarnell Member

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  32. gottabedarnell

    gottabedarnell Member

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    Ok I just deleted it and try to re download the game now they want me to pay for the game what did I miss?????
     
  33. ber#3067

    ber#3067 New Member

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    Uk
    Base
    Class 20
    M3
    Class 182
     
  34. Shawn Dalla-vecchia

    Shawn Dalla-vecchia Member

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    Australia, base edition
    DB BR 182
    LIRR M3
    Im Able to download but not visible in game and shows it needs to be updated
     
    Last edited: Aug 28, 2021
  35. matteo

    matteo New Member

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    I've downloaded it again but it still doesn't work.
     
  36. Mathieu

    Mathieu Member

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    EU-BE, Collector's Edition Digital, PS5 with PS4 version of the game.
    PS5 UI is a bit different, but going down on the game hub, under Extensions, I do not see:
    • marseilleavignon
    • londonfaversham
    • glasgowcathcart
    • nrmbr101
    • arosaline
    • munichaugsburg
    I do see them in the store when searching for it. They are free, but PS5 only, which doesn't work (the PS4 game doesn't see the PS5 extensions)
    And in my list of missing add-ons identified by the game, there's an add-on ID'd "9". I have no clue what it is as I don't recall all the add-ons I bought haha

    IMG_0017.JPG
     
    Last edited: Aug 27, 2021
  37. fabienlimp95

    fabienlimp95 Member

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    PS4, Germany, not sure which version, (probably standard)
    After Rebooting and Reinstalling the Game with almost all Add-ons I have (let LIRR and Diesel Legends uninstalled)

    Error Code still appears ( dsnclass20, rtbr182)

    It looks like every Add-on appears except the DB182 and the BR Class 20.
     
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  38. gottabedarnell

    gottabedarnell Member

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    I'm trying to but they keep telling me I gotta pay for everything
     
  39. Lenwigg

    Lenwigg Well-Known Member

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    Download them from your library
     
  40. gottabedarnell

    gottabedarnell Member

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    Me too they trying to charge me 29.99 again I understand the problems I'm not mad things happens I just wanna continue and play train sim world I love this game
     
  41. gottabedarnell

    gottabedarnell Member

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    There's nothing in my library
     
  42. mleestrike101delta

    mleestrike101delta New Member

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    Canada/Deluxe Edition Everything seems to work except no BR 20 (Tees). The game is still telling me to update it.
     
  43. randalf#2530

    randalf#2530 New Member

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    country: Germany
    version: Collector´s Edition

    So far I am not offered an update in the PlayStation Store for Germany.

    Game starts with error message, that several Add-ons are not compatible.

    In main menu I can choose these routes:
    Sand Patch Grade; Schnellfahrstrecke Köln; London Underground Bakerloo Line; Hauptstrecke Rhein-Ruhr; East Coastway; Peninsula Corridor

    It is only possible to continue a campaign, it is not possible to choose any single mission.
     
  44. Lenwigg

    Lenwigg Well-Known Member

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    UK
    Base
    Missing the Class 20 and the two in the update note

    Showing as purchased and downloaded from the store but when you open the game, the information (some of your add on's do not match the core game version) pops up
     
  45. Scarface

    Scarface Active Member

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    Hi,
    lade dir einfach nochmal alle add ons runter die du hast. Müsste dann funktionieren...
     
  46. Birita

    Birita Well-Known Member

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    Country Brasil
    PSN: Brasil
    Standart Edition:
    Followed the steps...but still gives me the outstanding error msg when start the game...i have 17 add on and they work...but West Somerset and Rapid Transit dont...
     
  47. sgu123456

    sgu123456 Member

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    I'm able to download the DLC's but upon starting I'm asked to update them.
     
  48. jarom2

    jarom2 New Member

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    DB BR 101 it still does not show, although it shows installed
     
  49. jarom2

    jarom2 New Member

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    Ruhr Sieg Nord there is still a problem with the Polish language
     
  50. johnnyboy

    johnnyboy Member

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    USA

    Base Edition

    -Cane Creek RR (in store no free download version available, but able to download from My Library. Not visible in game after downloading from My Library)
    -BR Class 20 (in store free download available, but not visible in game after downloading from My Library, and after using free download in PS Store)

    Still seeing need to update message with these two.

    Hope this helps. Let us know if you need more info.
     
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