1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Preserved Collection For Xbox

Discussion in 'Xbox Discussion' started by DTG Natster, Sep 10, 2020.

Thread Status:
Not open for further replies.
  1. DTG Natster

    DTG Natster Community Manager Staff Member

    Joined:
    Sep 2, 2020
    Messages:
    231
    Likes Received:
    779
    We are still working to ensure that Xbox players receive their Preserved Collection as quickly as possible. We appreciate that these add-ons being available on sale, but not properly granted to players who already own them is frustrating and the delay to ownership being granted very disappointing.

    **Update: It should be rolling out worldwide now.
     
    Last edited: Sep 11, 2020
    • Helpful Helpful x 12
    • Like Like x 11
  2. L89

    L89 Active Member

    Joined:
    Apr 8, 2020
    Messages:
    372
    Likes Received:
    205
    Any update on achievements not appearing for the new preserved routes? This might not be anything to do with the Microsoft Store issue showing prices instead of owned status.
     
    Last edited: Sep 10, 2020
    • Like Like x 1
  3. dreampage

    dreampage Active Member

    Joined:
    Nov 29, 2018
    Messages:
    194
    Likes Received:
    128
    I think it's possible the two issues are tied and the achievement lists will appear soon as well. On Xbox Live it sometimes takes time to properly synchronize these things.
     
  4. jthornalley

    jthornalley New Member

    Joined:
    Aug 29, 2019
    Messages:
    4
    Likes Received:
    3
    I am on Xbox now and the achievements are showing for me
     
    • Like Like x 1
  5. L89

    L89 Active Member

    Joined:
    Apr 8, 2020
    Messages:
    372
    Likes Received:
    205
    Hopefully that is the case. Anyone that is actually purchasing this content and playing it now could potentially miss achievement unlocks. I know achievements aren't a big deal to some but I hope the team are aware of this too.
     
  6. DTG Natster

    DTG Natster Community Manager Staff Member

    Joined:
    Sep 2, 2020
    Messages:
    231
    Likes Received:
    779
    The achievements is likely a separate issue, I will make a note of it and pass it along for you.
     
  7. L89

    L89 Active Member

    Joined:
    Apr 8, 2020
    Messages:
    372
    Likes Received:
    205
    I spoke too soon. I just checked again after jthornalley mentioned them. Wasn't showing earlier but now all good. 1935 G showing. Disregard this issue, Natalie.
     
    • Like Like x 1
  8. kt291076

    kt291076 Member

    Joined:
    Jun 25, 2020
    Messages:
    40
    Likes Received:
    18
    The preserved collection ones I had that have been released today have not loaded for me. Only shows me the option to buy again.
     
    Last edited: Sep 10, 2020
    • Like Like x 1
  9. NicoHD

    NicoHD Member

    Joined:
    Jul 20, 2020
    Messages:
    83
    Likes Received:
    41
    Ok Thx For the News
     
  10. djhawtin1

    djhawtin1 Active Member

    Joined:
    Apr 23, 2020
    Messages:
    201
    Likes Received:
    105
    Its 7:00 now and nothing, will we have to pay?
     
    • Like Like x 1
  11. DB628

    DB628 Well-Known Member

    Joined:
    Jun 10, 2019
    Messages:
    460
    Likes Received:
    528
    They should give us codes then to get our routes for free
     
    • Like Like x 2
  12. Markerson

    Markerson Member

    Joined:
    Mar 10, 2018
    Messages:
    36
    Likes Received:
    33
    No you won’t have to pay. Anything you already own in TSW2020 will be available once the issue with the store is fixed.
     
    • Like Like x 1
  13. thomastl59374

    thomastl59374 Member

    Joined:
    Aug 24, 2020
    Messages:
    41
    Likes Received:
    27
    Long island railroad isn't showing up for me in TSW 2 and I had it in TSW 2020. Also I can't see it when I go into game add ons
     
  14. lukehostad

    lukehostad New Member

    Joined:
    Aug 24, 2020
    Messages:
    8
    Likes Received:
    11
    Kinda ironic how Sony is regarded being awkward with third party developers yet they’re happily playing the preserved collection.
     
  15. pcj91

    pcj91 New Member

    Joined:
    Aug 27, 2020
    Messages:
    6
    Likes Received:
    6
    Hoping for some kind of an update here...is Microsoft working on it or is it on their “we’ll get to it eventually” list?
     
    • Like Like x 1
  16. Mark28189

    Mark28189 Member

    Joined:
    Mar 6, 2018
    Messages:
    24
    Likes Received:
    44
    Knowing MS it will be in there we will sort that later list, I’m not holding my breath so I’ll check tomorrow me thinks. :)
     
    • Like Like x 1
  17. matjamca

    matjamca Well-Known Member

    Joined:
    Jun 4, 2020
    Messages:
    1,382
    Likes Received:
    1,786
    Simple answer here.
    Buy PlayStation 5 ;)
     
    • Like Like x 2
  18. Mark28189

    Mark28189 Member

    Joined:
    Mar 6, 2018
    Messages:
    24
    Likes Received:
    44
    Thinking of it got till nov to decide series x or ps5
     
    • Like Like x 1
  19. DB628

    DB628 Well-Known Member

    Joined:
    Jun 10, 2019
    Messages:
    460
    Likes Received:
    528
    I need Xbox for the Forza Franchise, if not I have stay on PS4 Pro
     
  20. Mark28189

    Mark28189 Member

    Joined:
    Mar 6, 2018
    Messages:
    24
    Likes Received:
    44
    Not been a lover of Forza, or Halo for that matter, so my excuse for the Xbox is I just stayed with what’s familiar every game I’ve got is cross platform, so PS might have got a new customer this year.
     
    • Like Like x 1
  21. matjamca

    matjamca Well-Known Member

    Joined:
    Jun 4, 2020
    Messages:
    1,382
    Likes Received:
    1,786
    One thing I don’t understand about Microsoft Xbox is having both the Series S and the Series X (two significantly differently powered machines). This must surely cause complications for developers. Is there really a need for the Series S?
     
    Last edited: Sep 10, 2020
  22. Craigyboy

    Craigyboy Member

    Joined:
    Jul 10, 2018
    Messages:
    88
    Likes Received:
    45
    Any update on the preserved collection working on xbox yet its 10.30pm and still not showing as owned yet only to buy
     
    • Like Like x 1
  23. Mark28189

    Mark28189 Member

    Joined:
    Mar 6, 2018
    Messages:
    24
    Likes Received:
    44
    This problem is evident with the Xbox one S and the Xbox one X, my one x runs it all day, but the one s crashes and crashes.
     
    • Like Like x 1
  24. Louis-MTA NYCTA

    Louis-MTA NYCTA Well-Known Member

    Joined:
    Apr 25, 2020
    Messages:
    211
    Likes Received:
    286
    5:30pm here in NY, NYC and no update yet. But just because it is delayed does not mean it's NEVER going to come.
    As DTG stated they are working with Microsoft at this current time to get things resolved.
    A similar issue occurred with the M3 release back in may. But it was fixed later on in the day.
     
  25. L89

    L89 Active Member

    Joined:
    Apr 8, 2020
    Messages:
    372
    Likes Received:
    205
    They are waiting on Microsoft to approve and update the store again.
     
    • Like Like x 1
  26. Mark28189

    Mark28189 Member

    Joined:
    Mar 6, 2018
    Messages:
    24
    Likes Received:
    44
    Also to add, yes, I see the point of the S series, but having said that, IF the prices confirmed I’m paying for a series X at £449, that was the price I paid for the one X, so it’s doubling what I’m paying for however you look at it, but the series S I have not looked into to be honest.
     
  27. lDanny Holand

    lDanny Holand Member

    Joined:
    Oct 24, 2018
    Messages:
    99
    Likes Received:
    57
    If you want 1tb of storage instead of 512gb and a disc drive get the X
     
  28. lukehostad

    lukehostad New Member

    Joined:
    Aug 24, 2020
    Messages:
    8
    Likes Received:
    11
    Hopefully in the future you can specify the the month and not just numbers.
     
  29. lDanny Holand

    lDanny Holand Member

    Joined:
    Oct 24, 2018
    Messages:
    99
    Likes Received:
    57
  30. DTG Protagonist

    DTG Protagonist Community Manager Staff Member

    Joined:
    Jun 2, 2020
    Messages:
    726
    Likes Received:
    3,516
    We're still waiting for an update from Microsoft. Very sorry to disappoint those who had hoped to play today.
     
    • Helpful Helpful x 2
    • Like Like x 1
  31. Dawidowmaker999

    Dawidowmaker999 Member

    Joined:
    Mar 10, 2018
    Messages:
    36
    Likes Received:
    30
    Sucks that there is a time zone difference between DTG and Microsoft.
     
  32. friskey.marcedes

    friskey.marcedes Member

    Joined:
    May 27, 2020
    Messages:
    53
    Likes Received:
    32
    Having waited patiently and going through the range of emotions shared in the forum I gave up and waited for tomorrow as it will be sorted by then. Surely 24 hours will enable the "brilliant/intelligent" people working on it to sort it all out? Norfolk chance...woke up here in the Philippines and waited until 7am which was exactly 24 hours after update and rebooted my xbox for the 3rd time as the "brilliant" people often advise and guess what? Nothing changed still available to buy but no transfer of preserved collections. Even tried to make sure my old DLCs where on the same internal drive just in case.
    It's now getting beyond a joke and hopefully there will be a thorough internal investigation into this mess. A few comments. There was no preview announcement that the DLCs were coming on DTG live and no mention on Railfan TV, were they rushed through too soon? Keeping us informed has been pretty useless and 200 plus comments is demonstrating how bad this has been for all of us. The preserved collection DLC's are very expensive and need to be at least 50% cheaper - only limied functionality.
    Finally when this saga comes to an end how about something for the customers to reflect the endless "sorries" - money off DLC vouchers?
     
    • Like Like x 2
  33. DB628

    DB628 Well-Known Member

    Joined:
    Jun 10, 2019
    Messages:
    460
    Likes Received:
    528
    We need a apology in base of a Sale for this stupid issue
     
    • Like Like x 1
  34. Dawidowmaker999

    Dawidowmaker999 Member

    Joined:
    Mar 10, 2018
    Messages:
    36
    Likes Received:
    30
    from what i read in another post is that there was a mix up with the dates.
     
    • Like Like x 1
  35. Dawidowmaker999

    Dawidowmaker999 Member

    Joined:
    Mar 10, 2018
    Messages:
    36
    Likes Received:
    30
    So you want a sale because of human error. It's life and life sometimes goes wrong you can't expect a sale or free stuff every time something goes wrong. Am i a little upset? yes. But im expecting to get something out of it cause a little mix-up. Just take it on the chin and let it be a lesson in life that sometimes thing go as planned.
     
    • Like Like x 2
  36. lDanny Holand

    lDanny Holand Member

    Joined:
    Oct 24, 2018
    Messages:
    99
    Likes Received:
    57
    Not your fault, I hope you are enjoying your new Job and it's not been too stressful for you
     
    • Like Like x 1
  37. gibsonaj1

    gibsonaj1 Member

    Joined:
    Jan 18, 2019
    Messages:
    46
    Likes Received:
    77
    It's a bit of a shambles from Microsoft really but your the one taking the blame for it all
     
    • Like Like x 3
  38. markpeters69

    markpeters69 New Member

    Joined:
    Aug 20, 2020
    Messages:
    9
    Likes Received:
    5
    Well it's now 12pm Friday here and still waiting
     
    • Like Like x 1
  39. krustynuggets

    krustynuggets Active Member

    Joined:
    Jul 2, 2020
    Messages:
    207
    Likes Received:
    190
    One does wonder what it must be like for all these people losing their god dam minds because obviously they've never had anything get a bit messed up, such is their perfect lives, well time to wake up and smell the coffee, this is real life and mistakes happen a lot, it's not as serious as a lot of people are making it out to be, just be sodding patient, is it really that hard??
     
    • Like Like x 3
  40. Crochunter1970

    Crochunter1970 Active Member

    Joined:
    Mar 1, 2018
    Messages:
    200
    Likes Received:
    223
    8.15am in Australia and still no fix. I refuse to wear clothing until this issue is resolved.
     
    • Like Like x 5
  41. krustynuggets

    krustynuggets Active Member

    Joined:
    Jul 2, 2020
    Messages:
    207
    Likes Received:
    190

    Holy moly, we now have a naked protest going on in the land down under, i tip my hat to you you insane human..........:D :D :D
     
    • Like Like x 2
  42. Mark28189

    Mark28189 Member

    Joined:
    Mar 6, 2018
    Messages:
    24
    Likes Received:
    44
     
  43. Dawidowmaker999

    Dawidowmaker999 Member

    Joined:
    Mar 10, 2018
    Messages:
    36
    Likes Received:
    30
    Yep. i guess when parents raise their kids with everything they want you tend get ungrateful people that expect everything to be perfect otherwise they have a temper tantrum. Damn glad i was brought up understanding if i wanted something i had to work for it and if i couldn't get it then tuff i wasn't supposed to have it. I'll be bringing my kids up the same way as i brought up.
     
    • Like Like x 1
  44. BBIAJ

    BBIAJ Active Member

    Joined:
    Jan 9, 2019
    Messages:
    123
    Likes Received:
    84
    They announced it on the TSW2 Twitter.
     
  45. NYIslanders0902

    NYIslanders0902 Member

    Joined:
    Sep 11, 2020
    Messages:
    31
    Likes Received:
    5
    When will the problem be fixed on Xbox? I really want to get the LIRR Route and the LIRR M3 for free. :(:(
     
  46. DTG Protagonist

    DTG Protagonist Community Manager Staff Member

    Joined:
    Jun 2, 2020
    Messages:
    726
    Likes Received:
    3,516
    We don't have an estimate at present. This isn't a major issue to fix in terms of work but it's currently out of our hands.

    (I'm clocking off for the night now, but as this isn't something DTG could fix it may appear overnight, expect further updates in the morning once we can get an ETA.)
     
    • Like Like x 4
  47. NYIslanders0902

    NYIslanders0902 Member

    Joined:
    Sep 11, 2020
    Messages:
    31
    Likes Received:
    5
    Ok, thank you very much, have a good night.
     
  48. lDanny Holand

    lDanny Holand Member

    Joined:
    Oct 24, 2018
    Messages:
    99
    Likes Received:
    57
    Thank you Sam, have a nice sleep
     
  49. friskey.marcedes

    friskey.marcedes Member

    Joined:
    May 27, 2020
    Messages:
    53
    Likes Received:
    32
    DTG and Microsoft announce they are working on a world beating track and trace system...train services may be delayed as a result....
     
  50. Crochunter1970

    Crochunter1970 Active Member

    Joined:
    Mar 1, 2018
    Messages:
    200
    Likes Received:
    223
    I am curently naked.
     
    • Like Like x 3
    • Helpful Helpful x 1
Thread Status:
Not open for further replies.

Share This Page