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Preserved Collection For Xbox

Discussion in 'Xbox Discussion' started by DTG Natster, Sep 10, 2020.

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  1. Class395

    Class395 Active Member

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    Yeah so neither LIRR nor RSN are showing up in the in-game store as obtained, they neither are in the route selection screen even though they are installed and show up in the add on management tab on Xbox. Oh boy, time to submit a support ticket I guess
     
  2. Driver8666

    Driver8666 Member

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    Can confirm that I can install this.
     
  3. DB628

    DB628 Well-Known Member

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    Me showing only Long Island Rail Road to installed, Ruhr Sieg Nord is still missing
     
  4. Driver8666

    Driver8666 Member

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    I got the option to install it.
     
  5. Driver8666

    Driver8666 Member

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    I got all 3.
     
  6. Class395

    Class395 Active Member

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    Can you play them though?
     
  7. DB628

    DB628 Well-Known Member

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    It’s working now after I looked In the Microsoft store to installed it
     
  8. ROKIIz

    ROKIIz New Member

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    Yep it's downloading all the ones I've got seems to be fixed
     
  9. paul.tuc

    paul.tuc New Member

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    All of the preserved collection apart from the class 31 seems to be available now to download in the UK
     
  10. L89

    L89 Active Member

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    Make sure you don't have them installed in TSW1. There is a conflict with add-ons (on roadmap). That's the only thing I can think of that may be affecting it.
     
  11. krustynuggets

    krustynuggets Active Member

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    Everything is present and correct in the UK, time for the angry masses to slowly disperse and let peace and tranquility come out of hiding for a short time............
     
    Last edited: Sep 11, 2020
  12. Bryer

    Bryer Active Member

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    TVL required me to uninstall the TSW2020 version before it would recognise it in TSW 2.
     
  13. BBIAJ

    BBIAJ Active Member

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    Until Preserved Collection Phase III...
     
  14. Class395

    Class395 Active Member

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    I have tsw2020 uninstalled since release, PC and ECW are working fine
     
  15. krustynuggets

    krustynuggets Active Member

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    Why i said short time dude, this party will never be fully over lol
     
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  16. paul.tuc

    paul.tuc New Member

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    XBox Owners you might have to do a microsoft store update (and click on update now) to get the Class 31 and BR155 to be seen to install.
     
  17. t.reizner35

    t.reizner35 Member

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    So RSN is installed but I still can't play it because its not listed in the game menue! Thats so crazy!
     
  18. Bryer

    Bryer Active Member

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    Restart the game, if it's still missing, uninstall TSW 2020 version.
     
  19. sVig

    sVig Member

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    Ruhr Sieg Nord is installing for me now. No LIRR yet. No rush though tbh.
     
  20. L89

    L89 Active Member

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    If you have uninstalled TSW2020, check the leftover add-ons section in case.
     
  21. Craigyboy

    Craigyboy Member

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    I can confirm tees Valley line, ruhr sieg nord and long island railroad are all installing now from MS store. Just click on price and it will say install you can play this. No further purchase required.
     
  22. Class395

    Class395 Active Member

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    Nothing is leftover, they’re all uninstalled, tried hard resetting, reinstalling the full game, nothing
     
  23. mkennaway

    mkennaway Active Member

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    I went into manage game and add ons and everything was there. Iv installed them all but the class 31 isn't showing up in the game. I uninstalled it from tsw then uninstalled it from tsw2, went to reinstall to tsw 2 and it's nowhere to be seen
     
  24. t.reizner35

    t.reizner35 Member

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    No its not working at all, I think I have to uninstall TSW2, I accidently entered TSW 2020 yesterday so my saved files switched back to this game and I think thats the reason its not working! So now I have to install TSW 2020 first and then uninstall 2 and install it again.
     
  25. dreampage

    dreampage Active Member

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    Please don't try to make your toxicity look like you care about anyone. This behaviour is not welcome at all. Technical issues happen everywhere, remember when there was no PlayStation Network for months, because the data of 77 million users were stolen? Take your toxic hatred elsewhere.
     
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  26. Bryer

    Bryer Active Member

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    Just "redownload" the TSW 2 file as TVL needs a jump start.
     
  27. dreampage

    dreampage Active Member

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    The issue is fixed for me, I can now download both Ruhr-Sieg Nord and Long Island Rail Road just fine from the "Manage game & add-ons" menu. Thank you for all parties involved! :)
     
  28. rainbirds

    rainbirds Member

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    IF I compare the in the game store all the 'new' add ons is not 'mine' but in the Microsoft Store they are. It seems like the game don't find the just installed add-ons.
     
  29. Class395

    Class395 Active Member

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    I already tried this and none of the preserved collection phase 2 addons are working. All I got from support was the generic response to reinstall everything and power cycle the Xbox
     
  30. Bryer

    Bryer Active Member

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    What do you mean they aren't working? Are they not showing up in your route list? If not you need to close the game properly and reload it.
     
  31. Class395

    Class395 Active Member

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    No they are not showing up. I’m not dumb that was the first thing I tried, I also power cycled the console itself and reinstalled everything. And no, no addons are leftover from TSW2020. And since in the in game store the addons are still showing as available for purchase and in the Microsoft store they already showing as owned and installed my guess is this time it’s a problem at DTG’s end
     
    Last edited: Sep 11, 2020
  32. rainbirds

    rainbirds Member

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    I have the same problem as you.
     
  33. DTG Protagonist

    DTG Protagonist Community Manager Staff Member

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    Just to check - did you own these routes after buying digitally, via Game Pass, or on disc?
     
  34. Class395

    Class395 Active Member

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    All of the addons were digital purchases, all I got from my support ticket was to reinstall all addons and power cycle the console, spoiler alert, did not work
     
  35. DB628

    DB628 Well-Known Member

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    I installed Long Island Rail Road but it’s not listen in TSW 2 ingame same with Ruhr Sieg Nord
    I have the Digital Collectors Edition
     
  36. pinxtonpaws

    pinxtonpaws Member

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    Do disc owners need to submit a new photo for a LIRR code or are we still remembered from Peninsula Corridor?
     
  37. rainbirds

    rainbirds Member

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    I have the bought the routes and the locos digital
     
  38. dreampage

    dreampage Active Member

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    For me, everything is owned digitally (not disc and not Game Pass). I could download the Preserved Collection routes, they are now installed, but the main menu in the game doesn't display them. Also, the in-game Store doesn't display them as owned (there's no blue checkmark on either). So the installed content isn't recognized by the game itself now, it seems.

    Edit: Tried restarting the game and "power cycling" the console, of course.
     
  39. Sameer4991

    Sameer4991 New Member

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    i have the same problem.. i bought the addons in tsw2020 digitally, and i can download them via xbox store, but in tsw2 they don’t show up, and in the ingame store they’re not marked as installed.
     
  40. DB628

    DB628 Well-Known Member

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    Same Problem as you
    They screw us again
     
  41. rcholmes85

    rcholmes85 New Member

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    DTG Protagonist

    I have the collectors edition on disc, and LIRR and RSN havent unlocked for me on TSW2. Everything else has, which i own digitally.
     
  42. djcwey

    djcwey Active Member

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    Thanks Natster

    Can't wait for work to finish now.

    In the words of The Cure - "Friday I'm in love!" Screenshot_20200911_132428_com.android.chrome.jpg
     
  43. AnthonyMacNZ

    AnthonyMacNZ Member

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    Have this issue as well, this is starting to get very frustrating now :(
     
    Last edited: Sep 11, 2020
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  44. Adelaide Metro

    Adelaide Metro New Member

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    Ive also got this problem. Takes 36 hours after release to get them, and we still can't use this. Poor Nat, gets this steaming pile dropped on her lap and Is left to clean up the mess
     
  45. danielb3689

    danielb3689 New Member

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    I bought Long Island rail road digitally for TSW 2020, but not able to download for TSW 2
     
  46. Adelaide Metro

    Adelaide Metro New Member

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    Don't even get me started on the farce that is the preserved collection release
     
  47. danielb3689

    danielb3689 New Member

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    I bought them digitally
     
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  48. Driver8666

    Driver8666 Member

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    Replaying the LIRR right now. I'm saying that because I've already done 60% of the activities for that route in TS2020.

    And activities roughly take 30 minutes to an hour to complete.
     
    Last edited: Sep 11, 2020
  49. mkennaway

    mkennaway Active Member

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    All working for me now
     
  50. DB628

    DB628 Well-Known Member

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    It’s the worst thing ever on Microsoft with TSW Mistakes after Mistakes and still can’t play my things finally
     
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