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Profile Name Problem!

Discussion in 'Troubleshooting & Support' started by Kobeeyz, Mar 12, 2019.

  1. Kobeeyz

    Kobeeyz New Member

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    Hi,

    My name is Christian and , i don t know why, i can t use my real name in the game(TSW). Can someone tell me why?
     
  2. Michael Newbury

    Michael Newbury Well-Known Member

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    Hi Christian,

    What is the error message you get when trying to create you profile, and also have submitted a ticket to DTG to see what they can do to help.
     
  3. Kobeeyz

    Kobeeyz New Member

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    Ehi Michael. "This name is not allowed" is what i get. How can i submitted a ticket ? Sorry if i make some grammatic error. Im italian
     
  4. TrainSim-Dmitri

    TrainSim-Dmitri Staff Member

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    Hi there, thanks for letting us know, we are looking into it.
     
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  5. Michael Newbury

    Michael Newbury Well-Known Member

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  6. TrainSim-Dmitri

    TrainSim-Dmitri Staff Member

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    We reported the issue, apparently, it's the 'Christ' part that has been blocked, we might need to look at the whole system. For now, please use a different name.
     
  7. Kobeeyz

    Kobeeyz New Member

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    Ok. Thanks both for the help!
     

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