Discussion in 'Dovetail Live Article Discussion' started by TrainSim-Steve, Dec 20, 2018.
We are still waiting....
The problem has been known for about 9 months now (the pantograph issue).
- 5th February 2019 from Steve: 'Update in progress'
- 18th March 2019 from Dmitri: 'Should be hitting the store very soon'
- 5th April 2019 from Dmitri: 'Update delayed due to further testing, localisation issues, should be very soon'
- 11th May 2019 from Dmitri, Quote above, no further action, update, or anything.
- 1st July 2019 from Steve: 'Will get current status' (still waiting on that)
I am no builder of assets, but I know that some stuff can be hard to fix. But how hard can it be for the pantograph. As the duplex version works fine (I think, didn't look at the tension height in a while).
I also know that a Thalys pack which is 1000% times better then those rushed repaints is in the works. But it lying still for a few months now because of this issue mentioned above. If the Geo is changed, the repaint could be broken (well it is actually more then a repaint but besides that).
Don't see it al 100% negative this post, but there have been more complex fixes in those 9 months then a simple pantograph fix is the scripting or maybe the model.
18 March 2019
01 July 2019
And that was the last time somebody from DTG posted
They're never going to update it lol
This is the same over at the TSW forums.
Guess this fell into the void and shall not see the light again
Option 1: Make money on new content
Option 2: lose money by reparing old poorly sold content by diverting man power which would be used to make new content
I have the Reseau as well - such an iconic train set hence my purchase over the steam review
But if DTG don't fix known problems then people will lose faith in their ability to provide good content.
The Reseau sets are OK and the Thalys reskin is quite a good addition - it just looks silly with the pantograph being higher than the contact wire
Hey, I being bored with (from the outside) amazing TGV-R, but since i bought this train from you, i was suspecting that, it was money worth it, cause it was saying it was an prof train. But i never experienced that it was indeed an prof train. No it was simply made. Simply the same sound, no changes at all. Only from the outside, (as i said in the begin, an amazing train from the outside) And cause of that, there is just no fun, to drive this train.... So since i bought this train, i use it for maybe 3 times.... but after the 3rd time.... I never use it anymore. And everytime i seeing an youtube film, from an beautiful cabride with this train, i just want to taste this aswell in the simulator. But if there is nothing going to be changed. I will never use this, or will buy no longer an train from you.... if you think money is better in use for you, then for us as trainfans... maybe you shouldnt starting this...
For the last time, do something with this, or you will loose people who do like using the game... And do not come with fake words.... do something. Im not talking from mine self. I think there are more people, like me who is thinking about this. Fix this amazing train, or i will stop playing trainsimulator 2020. How beautiful it may been...
Unfortunaley mine trust too you, (for 16 years) its gone...
And we are just coming up on a YEAR since the first post in this thread pointing out the errors
More than a year has passed, I have released negative feedback on steam for the DLC
As much as I try to convince people to hold DTG to a higher standard, most people buy the DLC and don't bother with getting a refund.
Valve will refund no questions asked within 14 days of purchase and under 2 hours played.
If you're outside of the 14 day / 2 hour window, you can still get a refund. Apply for a refund, send a link to this thread and explain you didn't request a refund earlier because the developer kept promising fixes. Once made aware of the situation, Valve will almost certainly refund it.
I received a refund for Rapid Transit a few months after I bought it when DTG posted a blog post acknowledging the PZB was broken and that they had no intention of fixing it. I sent the blog post to Valve and they said what DTG did was unacceptable and they refunded me. Hold DTG to account or this problem will only get worse!!! Request refunds!
The DLC is now discounted, 45% off................bugs included!
Well it’s a shame over a year passed and you couldn’t at least fix the animation bugs. Any explanation why? Why say you have an update and then no more news about it for over a year? TrainSim-Dmitri TrainSim-Steve
I totally understand the frustration however this update has been postponed numerous times internally for reasons outside of our (myself and Steve's) control. We are doing our best to get more information about this but at the moment we can only enquire.
I apologise for this unacceptable situation and hope it can be resolved soon.
Love this thread, you couldn’t make it up.
It's now March 15.... nothing has changed. You guys wonder why there is so much negativity on these forums. You release broken products, promise to look into them after several complaints, but never actually resolve them. I've lost track of how long this damned issue has been outstanding meanwhile you guys have since released dozens of new routes and locos.
In 4 days It will be exactly 1 year and 4 months since this addon has been released and the issues have been known and raised from Day One but nothing has happened since. I didn't bought anymore addon from DTG since this one and I will not until an update is out (And I expect an update with cold start procedure and realistic behaviour of the train since It was sold as a "pro range" addon).
I totally give up, this company has some serious flaws
i just read all the post and it's.... interesting.....
from what i see, it looks like Dimitri and Steeve are just stuck.... dev are not communicating or don't want to and they let their poor community managers extinguish the fire ^^ i understand people can get mad about non fixed content, i will look twice before buying this product ( most of all as a french )
You keep saying there`s an update coming, but it would be nice to actually see it. I totally understand that it can be hard to fix some issues and it takes time. But this has been going on for a while and like many others here am loosing hope. If you could just give us something that we know there`s still something happening that would be great.
I`d say pick it up in a sale, if you can get it at half-price then I`d say the irritating panto bug isn`t quite as bad. I wouldn`t rely on an update btw.
It is currently just under half price
A reskin is available in to other colours - https://rail-sim.de/forum/wsif/index.php/Entry/4635-TGV-Thalys-Pack-V3-07/
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