PS5 Tsw4 Pre Order Auto Download

Discussion in 'TSW Troubleshooting & Issues Discussion' started by neddyie116, Sep 19, 2023.

  1. richtayls

    richtayls Well-Known Member

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    Gloomhaven came out 2 days ago, I pre-ordered the Gold Edition which came with 3 DLCs, all of which pre-downloaded just fine.

    Train Sim World 4 was the only pre-order I've done where it's randomly downloaded the base game for PS5 plus the DLC (but not the base game) for PS4, all other pre-downloads have been the PS5 version only. If I were a betting man I would put money on the pre-download being set up to believe the PS4 DLC belongs to the PS5 game, but when started manually the PS5 knows that can't be right and throws out an error message instead.
     
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  2. Fitz

    Fitz Well-Known Member

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    It will be like last year.
    Sony have a DLC submission limit per week.
    So DTG could only release so many TSW2 packs per week for TSW3 until all DLC could be imported.
     
  3. antwerpcentral

    antwerpcentral Well-Known Member

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    Ah yes. That's a thing as well. How many is it per week?
     
  4. TheKillEffect

    TheKillEffect Member

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    I would recommend that we try at 4pm BST (40mins from now) to see if the DLC Content can be installed. If the base game can be downloaded yesterday at 4pm, I would guess that the DLC will be available today at 4pm. So in stages, game yesterday. DLC today which will be weird.
     
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  5. Xander1986

    Xander1986 Well-Known Member

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    In a another topic JD has already anwserd that there is someting wrong on the side of Sony.... I guess this issue isn't fast fixed and it will be problematic tomorow... If you have follow the history by TSW its nothing new by new releases in the way off troubles by release!
     
  6. d.heal

    d.heal Well-Known Member

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    If that happens this time layers on so routes will not be available and some tsw2 loco add ons won't be available
     
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  7. Fitz

    Fitz Well-Known Member

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    Yeah there is going to be some fun and games.

    Alot of it is down to Sonys restrictions but one wonders can DTG pre empt some of to stay ahead of the posy. Like pre submitting older DLC for certification early if that is possible.
     
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  8. antwerpcentral

    antwerpcentral Well-Known Member

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    Like including some relevant older DLC already in EA.
     
  9. richtayls

    richtayls Well-Known Member

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    The FAQ says people who buy the Special Edition get to play the extra included routes during Early Access, if DTG have those set up already hopefully that means they've pre-planned this time and set up the other old routes in advance.
     
  10. Sparmi

    Sparmi Well-Known Member

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    Hey guys, got the same download mix! It could be that the error is on Sony's side (probably the PS5 system software or a server thinks that the order is 4 before 5). Because the base game is the PS5 version, the missing routes and DLCs should hopefully be reloadable tomorrow after activation... or we have to wait until next Tuesday when the entire content will be made available in the store anyway. ;)

    cross gen download.jpg
     
  11. CK95

    CK95 Well-Known Member

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    You’ve just allowed the PS to auto download the PS4 version too, it’s not related.

    For future reference you can go into your preorders and select which versions you want to auto install.
     
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  12. d.heal

    d.heal Well-Known Member

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    The contract in the tsw4 basis routes and deluxe locos should be available in early access
     
  13. ianjpoole

    ianjpoole Active Member

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    Well I just tried now and PS5 said noooooooooooo
     
  14. neddyie116

    neddyie116 Active Member

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    I tried downloading from my account on the PlayStation website with no luck!!
     
  15. d.heal

    d.heal Well-Known Member

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    Still nothing same error code. They looked to be locked intill tomorrow
     
  16. MP600

    MP600 Well-Known Member

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    I just preloaded the base game so I could at least access training centre if this is still going on tomorrow. Addons are still no dice.
     
  17. ApollonJustice

    ApollonJustice Well-Known Member

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    Sony and it's limits... What about their main slogan? Seems to be a big fat lie...
     
  18. gwrphil811

    gwrphil811 Active Member

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    DTG JD
    any further updates from PlayStation?
     
  19. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    I haven't had any further updates, I'm afraid.
     
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  20. gwrphil811

    gwrphil811 Active Member

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    No worries. Thank for the quick response. Fingers crossed for tomorrow.
     
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  21. d.heal

    d.heal Well-Known Member

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    This is when it works tomorrow with issue
     
  22. gwrphil811

    gwrphil811 Active Member

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    It will go well or not. Either way still have TSW 3 to play.
     
    Last edited: Sep 20, 2023
  23. samuelpower2001

    samuelpower2001 Well-Known Member

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    What is the file size if anyone knows?
     
  24. antwerpcentral

    antwerpcentral Well-Known Member

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    Around 30 GB from looking at the install size of the PS4 version shown in the screenshot above
     
  25. cjheron

    cjheron Member

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    Still the same error for me on the PS5
     
  26. gwrphil811

    gwrphil811 Active Member

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  27. pascal.weick

    pascal.weick Active Member

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    I downloaded the PS4 Version also, so if the PS5 Version is still not working tomorrow i'll play the PS4 Version till 26th.
     
  28. london#6712

    london#6712 Active Member

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    just checked and its still only the base game
     
  29. idi777

    idi777 New Member

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    Pre-ordered a game with early access for the first time! I really want everything to go smoothly on PS5
     
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  30. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    We hope you enjoy it :)
     
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  31. Lamplight

    Lamplight Well-Known Member

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    I just hope the content will be accessible tomorrow. At this point, I wouldn’t be surprised if it’s only the training centre we’ll be able to access tomorrow.
     
  32. meMC83

    meMC83 Guest

    I was only able to download the base game earlier. When trying to do the whole lot, it wouldn’t let me. I had to deselect all the DLC first.
     
  33. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Can I check if anyone has tried this?

    Go to the Desktop PS Store > Game Library > Downloads > Download the DLC

    Someone mentioned internally this helped them.
     
  34. amyinorbit

    amyinorbit Active Member

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    The website doesn’t show the DLC in the list for me, just the base game
     
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  35. leewood83

    leewood83 Member

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    Same here still no luck. Hoping it activates at 4pm tomorrow.
     
  36. Lamplight

    Lamplight Well-Known Member

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    Same here.
     
  37. trainfanhro#6012

    trainfanhro#6012 New Member

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    not working for me sadly
     
  38. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Okay thank you for confirming.
     
  39. waleboer#3894

    waleboer#3894 New Member

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    I’m in UK. All I can see is a countdown timer. Nothing is Available to download, not even the base game. I have tried all the suggestions made, clearing cache, restoring licenses and gone through store.
    I appreciate you don’t have much information at present but when should we expect an update from Sony?
     
  40. MP600

    MP600 Well-Known Member

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    I just get this
    upload_2023-9-20_20-22-16.png
     
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  41. ApollonJustice

    ApollonJustice Well-Known Member

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    Same
     
  42. detjohno

    detjohno Member

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    Same as above
     
  43. kmg#2367

    kmg#2367 Member

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    Same. At least everyone has the same error
     
  44. goochdog#5870

    goochdog#5870 Well-Known Member

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    I’m surprised that no one at DTG has a PS5 that they can try this
    Anyway thanks for the quick responses DTG JD
     
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  45. Kinimod

    Kinimod New Member

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    I don't get an error, but I can't start a download. :( It simply says “expected to be available from September 19th”. The automatic download box is checked. What are the next steps? Is there an update?
     
  46. Dylan

    Dylan New Member

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    Im in australia with a ps5 and mine just has the countdown which is less than 24 hours away from being playable but i still cant download it. The download date is the 20th of september. It is the 21st here in australia and i still cant download it. DTG has let everyone down who is a ps5 owner.
     
  47. mentalhealth#5898

    mentalhealth#5898 New Member

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    I was able to download base and the MetroLink Add-On as well as Flying Scotsman so far. (P5)..But i do get errors for everything else!
     
    Last edited: Sep 21, 2023
  48. ranbowcrash#6520

    ranbowcrash#6520 New Member

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    DTG JD If it help any I just checked my PlayStation app to see if I could start a download there but when I click on the ps5 version the option to download to console goes away where as the ps4 version lets me download to console from the app
     
  49. CK95

    CK95 Well-Known Member

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    On PS5 I am now able to download (and have installed) the following add ons + base game.

    Antelope Valley
    DRA
    Flying Scotsman
    Preorder Decal 01

    I am still not able to install the following (same error code reported)

    S-Bahn VBerg
    ECML
    Vectron
    Preorder decal 02

    I suspect the add ons are slowly becoming available, will try the rest in the AM.
     
  50. phillipp#4135

    phillipp#4135 New Member

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    [EDIT - Jan - Translated from German]
    Works for me
     
    Last edited by a moderator: Sep 21, 2023

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