1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Unreal Enginge Crash

Discussion in 'Troubleshooting & Support' started by julian2, Oct 16, 2019.

  1. julian2

    julian2 New Member

    Joined:
    Mar 29, 2018
    Messages:
    3
    Likes Received:
    9
    Hi all,

    I moved TSW to another drive currently and made a complete new Installation. Since then I get Unreal Engine Crashes and TSW shuts down always at the same Situations. For example when aproaching the second stop after Hagen Hbf in Rhein Ruhr Osten. Or when switching the Cab on the BR182 at Ruhr Sieg Nord. And several more. Can anybody help with that? Thanks alot.

    The log file says the following:

    LowLevelFatalError [File:F:\Dev\TSW_RC\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 798]
    Rendering thread exception:
    LowLevelFatalError [File:F:\Dev\TSW_RC\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 182]
    Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')


    KERNELBASE.dll!0x00000000F67FA839
    TS2Prototype-Win64-Shipping.exe!0x00000000FAC3A7EB
    TS2Prototype-Win64-Shipping.exe!0x00000000FAB98568
    TS2Prototype-Win64-Shipping.exe!0x00000000FBA006A1
    TS2Prototype-Win64-Shipping.exe!0x00000000FBA029AA
    TS2Prototype-Win64-Shipping.exe!0x00000000FB9D8E79
    TS2Prototype-Win64-Shipping.exe!0x00000000FB9EFCC8
    TS2Prototype-Win64-Shipping.exe!0x00000000FC540F92
    TS2Prototype-Win64-Shipping.exe!0x00000000FC57CDF7
    TS2Prototype-Win64-Shipping.exe!0x00000000FC593763
    TS2Prototype-Win64-Shipping.exe!0x00000000FC56CCB6
    TS2Prototype-Win64-Shipping.exe!0x00000000FC58B0F3
    TS2Prototype-Win64-Shipping.exe!0x00000000FBDC8EDA
    TS2Prototype-Win64-Shipping.exe!0x00000000FC59D321
    TS2Prototype-Win64-Shipping.exe!0x00000000FC57B318
    TS2Prototype-Win64-Shipping.exe!0x00000000FA9B5A1A
    TS2Prototype-Win64-Shipping.exe!0x00000000FA9B5BED
    TS2Prototype-Win64-Shipping.exe!0x00000000FBB10B26
    TS2Prototype-Win64-Shipping.exe!0x00000000F129F8B8
    TS2Prototype-Win64-Shipping.exe!0x00000000FADF2447
    TS2Prototype-Win64-Shipping.exe!0x00000000FADEBC24
    KERNEL32.DLL!0x00000000F8597BD4
    ntdll.dll!0x00000000F95CCED1
    ntdll.dll!0x00000000F95CCED1
     
  2. Michael Newbury

    Michael Newbury Well-Known Member

    Joined:
    Dec 11, 2016
    Messages:
    1,172
    Likes Received:
    869
    I have not personally myself seen this, but would suggest you log a support ticket with all of this info including a dxdiag as well.
     
  3. LT586

    LT586 Well-Known Member

    Joined:
    Aug 20, 2018
    Messages:
    381
    Likes Received:
    415
    This used to happen to me on a continual basis with an NVidia card, what GPU do you have?
    Since changing to AMD I can't put into words how stable It is.
     
    • Like Like x 1
  4. Michael Newbury

    Michael Newbury Well-Known Member

    Joined:
    Dec 11, 2016
    Messages:
    1,172
    Likes Received:
    869
    Same here since switching from NVidia to AMD GPU things have been very stable and enjoyable for me as well.
     
    • Like Like x 1
  5. LT586

    LT586 Well-Known Member

    Joined:
    Aug 20, 2018
    Messages:
    381
    Likes Received:
    415
    Yes if you google Graphics Card problems, 100% of the time it's Nvidia, and a lot of really silly errors which not even Nvidia know what the cause is. Simply bad chipsets; I am guessing, and it's not temperature it's a timing issue, the clocks on the processors are poor at responding and the memory cache doesn't offload properly. OMSI even now runs like a charm, no more out of memory issues.

    AMD however. Not a scratch, games that were giving me seriously bad FPS and even minor programs would cause issues, it's like I've got a new monitor, as even the colour is clearer.

    Sorry to rant lol, it's been about 2 years of headaches and not having the funds to change.
     
    Last edited: Jan 15, 2020
    • Like Like x 1
  6. Michael Newbury

    Michael Newbury Well-Known Member

    Joined:
    Dec 11, 2016
    Messages:
    1,172
    Likes Received:
    869
    No worries on the ranting, I was in a similar situation and can understand where you are coming from. When I had my Nvidia I myself was frustrated with it's perfromance. Then I switched to Radeon RX 570 with 8gb ram and things were so much better.
     
  7. LastTrainToClarksville

    LastTrainToClarksville Well-Known Member

    Joined:
    Oct 12, 2017
    Messages:
    1,049
    Likes Received:
    814
    Just to balance the discussion a bit, let me note that I have used Nvidia graphics cards exclusively for more than 25 years and have yet to experience any problems with them.
     
  8. LT586

    LT586 Well-Known Member

    Joined:
    Aug 20, 2018
    Messages:
    381
    Likes Received:
    415
    Yes I researched all but couldn't take the risk, 25 years - yes about the same for me.
     

Share This Page