1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Well Service Mode Is Broken...

Discussion in 'Technical Reports' started by John Murphy, Feb 15, 2020.

  1. John Murphy

    John Murphy Well-Known Member

    Joined:
    Mar 1, 2018
    Messages:
    490
    Likes Received:
    590
    Yeah, doing a run in Service mode on the LIRR route. I get the instruction to stop at Woodside. I leave Penn Station and when I get to Woodside...nothing happens. I'm at Woodside stopped on the objective marker and it still says to go to Woodside. This is the first time I've played TSW since the update and this is the first time I've seen this happen. I would say don't "fix" what isn't broken, but this game was already a mess in the first place. So I guess now I have to say don't break what's already broken even more.
     
  2. 749006

    749006 Well-Known Member

    Joined:
    Dec 10, 2016
    Messages:
    4,899
    Likes Received:
    1,436
    Did you open the doors on arrival?
     
  3. Factor41

    Factor41 Well-Known Member

    Joined:
    Aug 26, 2019
    Messages:
    1,013
    Likes Received:
    1,334
    I'm having no issues on PS4 - which platform are you on and which service specifically were you doing?
     
  4. Michael Newbury

    Michael Newbury Well-Known Member

    Joined:
    Dec 11, 2016
    Messages:
    2,765
    Likes Received:
    2,423
    Somethings tells me you did not open the doors
     
  5. John Murphy

    John Murphy Well-Known Member

    Joined:
    Mar 1, 2018
    Messages:
    490
    Likes Received:
    590
    Guess what...I did open the doors and nothing happened. It still said "Stop at location: Woodside. It didn't even give me the "unlock doors" instruction. I arrived at Woodside at the scheduled time and the game somehow just didn't register that I did. Also I noticed when I got to Woodside, there was no stop marker, even though I have stop markers turned on.

    I know you're all gonna be like "Oh it can't be TSW! God forbid! You're doing something wrong!" Unfortunately no. I followed the instructions on the service exactly how I normally do and I wound up stuck in limbo at Woodside because the game didn't know I had arrived there. I tried this again yesterday with other services from other points on the route such as Hempstead and Atlantic Terminal and the same thing happened every time at the first stop I made. I would stop at the station at the scheduled time, nothing. I'd try opening the doors, nothing. I even tried it on other routes like GWE and NTP and I got the same problem. Like I said before, I didn't notice this problem until after the recent update. The game worked perfectly fine before then.

    And for those who are gonna tell me to make a support ticket to DTG, yeah, that sounds like I good idea. I'm sure it must be because my freaking GPU drivers are out of date...even though I always keep them up to date.
     
    Last edited: Feb 18, 2020
  6. John Murphy

    John Murphy Well-Known Member

    Joined:
    Mar 1, 2018
    Messages:
    490
    Likes Received:
    590
    PC, and scroll down to see what I was doing.
     
  7. Michael Newbury

    Michael Newbury Well-Known Member

    Joined:
    Dec 11, 2016
    Messages:
    2,765
    Likes Received:
    2,423
    Not sure what to tell you it sounds as if you're having a real problem. I would say that it has nothing to do with your GPU or your computer drivers either. It sounds as if the update has done something to your game. I myself have not had any issues since the update and I am on PC just as you are.

    I would suggest submitting a ticket as if it is the update that messed things up then DTG can resolve it.
     
  8. John Murphy

    John Murphy Well-Known Member

    Joined:
    Mar 1, 2018
    Messages:
    490
    Likes Received:
    590
    I'm sorry if it sounds like I'm refusing help, but I'm not even going to waste my time submitting a ticket. They're just gonna go with the whole GPU drivers response and even if I compile a ton of evidence that it's a problem the update caused, they're just going to have a stubborn response, something like "We told you, it's your GPU drivers." or they'll just say "We'll pass it on to our development team..." and then nothing will get done about it.

    But yeah, it's definitely something the update caused, because I didn't have this problem until after the update.
     
  9. Factor41

    Factor41 Well-Known Member

    Joined:
    Aug 26, 2019
    Messages:
    1,013
    Likes Received:
    1,334
    Have you tried re-installing the update (or verifying files or whatever)? Seems like when PC users experience random errors which others aren't seeing, this seems to be the thing they do which fixes it - I don't know how/where to do that because I play on PS4, but that's something I've seen a few times on these forums.
     
  10. John Murphy

    John Murphy Well-Known Member

    Joined:
    Mar 1, 2018
    Messages:
    490
    Likes Received:
    590
    As a matter of fact, yes. That was one of the first things I tried. But unfortunately, no results.
     
  11. Michael Newbury

    Michael Newbury Well-Known Member

    Joined:
    Dec 11, 2016
    Messages:
    2,765
    Likes Received:
    2,423
    I am not saying you're refusing to help, all I said was I do not think that it's your GPU and/or drivers that are the problem. By Submitting a ticket will help DTG because if others are having this problem there needs to be a fix for it.
     
  12. SamYeager270

    SamYeager270 Well-Known Member

    Joined:
    Dec 8, 2016
    Messages:
    544
    Likes Received:
    515
    Perhaps if you tell us which service you're running someone who has LIRR on the PC can run that service to determine whether it's a general problem or just confined to your system?
     
    • Helpful Helpful x 1
  13. John Murphy

    John Murphy Well-Known Member

    Joined:
    Mar 1, 2018
    Messages:
    490
    Likes Received:
    590
    It happens with every service I try to run. It's not confined to a particular service or route.
     
  14. DominusEdwardius

    DominusEdwardius Active Member

    Joined:
    Dec 8, 2016
    Messages:
    157
    Likes Received:
    181
    Can you get a video of it happening?
     

Share This Page