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What's Gone Wrong?

Discussion in 'PC Discussion' started by michael hooley, Nov 24, 2020.

  1. michael hooley

    michael hooley Well-Known Member

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    Just had a month without a problem, now an update, my frame rate has dropped from 60 to 19 and I have had 3 crashes on Bakerloo, West Somerset and Trans Pennine.


    Mike
     
  2. DTG Natster

    DTG Natster Community Manager Staff Member

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    Hey Mike, was it after today's update you've started experiencing crashes? Please could you make sure to submit a ticket to customer support so we can investigate further and try to find a cause.
     
  3. michael hooley

    michael hooley Well-Known Member

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    As I have said I received an update this afternoon, I think it was for TSW2, I will persevere a bit longer then submit a report, I have altered nothing, it seems to be the update that has caused the problem, everything was fine until today.

    Mike
     
    • Helpful Helpful x 1
  4. Schnauzahpowahz

    Schnauzahpowahz Well-Known Member

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    Do you have amd hardware
     
  5. Callum B.

    Callum B. Well-Known Member

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    Michael Hooley, at least from his posting history, has an Intel i7-9700KF and RTX 2070 Super.
     
  6. michael hooley

    michael hooley Well-Known Member

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    Thanks callum you are correct. I have always been told to keep all drivers up to date, i bought the new computer in May and started to get blue screens of death and crashes to the desktop also the now famous (unreal engine crashes please submit a report). This only happened when playing TSW1 and 2 and TS2020 as it was then.

    Despite checks the company that supplied the computer said there was nothing wrong with my system.

    I read on here how to roll back the Gforce 2070 super graphics driver, so I picked one released in May before the problem arose (446.14).

    I was very suprised by the results. I average about 3 hour a day on the sims, not a single problem in the past 4 to 5 weeks and a frame rate of about 60, until yesterdays update. the first thing I noticed was my frame rate was down at about 19, yesterday I had 3 crashes 1. the computer froze and 2 unreal engine crashes.

    The only thing that has changed is the update, I have submitted a ticket and will not alter anything until i am instructed by DTG.

    Mike
     

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