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Which Log File Report For Dovetail Games Kayako Support?

Discussion in 'General Discussion' started by jpmackay, Oct 22, 2020.

  1. jpmackay

    jpmackay Active Member

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    I can't remember which log file report to send with the message via dovetailgames.kayako.com? Every time I launch the game, Train Simulator 2021 then picked any scenario in any route to run with 64-bit version. By the time the launch was done then return to Train Simulator page. Did not say " Out of Memory " or any other problem for this Train Simulator 2021. That is why I am asking anyone know which log file report to be sent to support via dovetailgames.kayako.com.

    Thank you,

    John
     
  2. 749006

    749006 Well-Known Member

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    If they want a Log file they would have told you which one.
     
  3. DTG Jamie

    DTG Jamie Staff Member

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  4. jpmackay

    jpmackay Active Member

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    Oh I see also want to say thank you for this.

    John
     

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