Xbox Series X Crashes

Discussion in 'TSW Troubleshooting & Issues Discussion' started by Wooki74, Sep 26, 2023.

  1. BigSteveDexter

    BigSteveDexter Active Member

    Joined:
    Sep 6, 2022
    Messages:
    103
    Likes Received:
    63
    I have 70 DLC"s installed, and this is what I do to get the game to start.

    Start the game, and wait about 30 seconds until the music starts to play at the loading screen. Keep an eye on the spinning wheel of doom. If it stutters heavily, or just sits there frozen, quit the game immediately. Restart the game again, and keep an eye on the wheel again. If it shows less stutter, chances are good the game will start. At most I quit and restart about 3 times before I have successful load.
     
    • Like Like x 1
  2. R3DWolf91

    R3DWolf91 Well-Known Member

    Joined:
    Mar 14, 2022
    Messages:
    763
    Likes Received:
    1,074
    Can verify this works with my 80 or so DLC
     
    • Like Like x 1
  3. mike#4092

    mike#4092 Active Member

    Joined:
    Sep 4, 2022
    Messages:
    320
    Likes Received:
    182
    Yeah, or playing on their phones eating cheetos. I got a solution how to make the game better. Stop making new routes half done and work on core game fixes, fix and improve existing routes. Then the game would be playable. That's what I would do..not rocket science here. Smh.
     
    • Like Like x 4
  4. yokaigpx#7540

    yokaigpx#7540 Member

    Joined:
    Feb 28, 2022
    Messages:
    76
    Likes Received:
    29
    Ok, thanks.
    This nevertheless raises a serious problem upstream, on your side, regarding the beta tests carried out! a simple Xbox tester (like me, or other Xbox players) with the same configuration (game TSW4 + Add on TSW TSW2 TSW3, would have immediately suffered this problem and the correction could have been made BEFORE the release on the market.

    Now, the damage is done, and many players, having spent a lot at DTG, are seriously starting to lose confidence in you! Was it worth releasing a new game, when 3 still had uncorrected problems, and reproduced on the 4 ?
    very personally, I don't think so. Releasing your game in working order would have been wise, I think.

    and of course, no compensation will be made from DTG, in the Xbox days... next Add on offered, loco etc...
    for my part.... more than 2000 euros (it is enormous) spent on TSW! It's a little disgusting.
     
    • Like Like x 3
  5. hells.high.lord666

    hells.high.lord666 Well-Known Member

    Joined:
    Jul 9, 2021
    Messages:
    770
    Likes Received:
    636
    I'm down to 31 add-ons. Mostly UK and LGV for the unit on SEHS. HAD 39 WHICH WAS ALL UK, SKA, LGV and Niddertalbahn (coz that one didn't want to be removed, had to select it 3 times before it went) it still crashed at that so I then removed all the underground stuff and the 2 IOW routes and can now play the game
     
    • Like Like x 1
  6. hells.high.lord666

    hells.high.lord666 Well-Known Member

    Joined:
    Jul 9, 2021
    Messages:
    770
    Likes Received:
    636
    You're totally right this issue SHOULD have been picked up before release but the issue is that BETA testers probably only get the new release. Like everybody else they likely have to wait until official release before being able to use all other add-ons. However after last year's issue on the PS5 (admittedly Sony not DTG responsible for that one) something like this should have been for seen as a possibility even on PC. As far as releasing 4 when 3 still had issues they released 3 when 2 & its upgrade Rush Hour still had issues and just abandoned them as a broken mess, exactly what they'll do with 3 and exactly what they'll do with 4 next September when they push 5 on us
     
    • Like Like x 3
  7. smithr246

    smithr246 New Member

    Joined:
    Oct 2, 2020
    Messages:
    3
    Likes Received:
    2
    Update: so unfortunately i did get my TSW4 to work i mainly uninstalled most of the old tsw routes that haven’t been updated since train sim 2020
     
    • Like Like x 1
  8. yokaigpx#7540

    yokaigpx#7540 Member

    Joined:
    Feb 28, 2022
    Messages:
    76
    Likes Received:
    29
    Totally agree !
     
    • Like Like x 2
  9. max#2873

    max#2873 Well-Known Member

    Joined:
    Oct 9, 2022
    Messages:
    803
    Likes Received:
    1,075
    Hey Guys and dtg jan when I put console offline (cut off from DTG online content) TSW4 (with 80+ addons) became completely stable (no crashes at all) . Make your own conclusions. Check this out.
    Update:
    no Cc liveries and mastery bs, but who cares, not a single crash since offline! ;D
     
    Last edited: Sep 30, 2023
    • Like Like x 3
  10. selocssor

    selocssor Member

    Joined:
    Jul 9, 2020
    Messages:
    71
    Likes Received:
    23
    This still working now ?
     
  11. DTG Alex

    DTG Alex Senior Community Manager Staff Member

    Joined:
    Jun 16, 2022
    Messages:
    1,595
    Likes Received:
    13,486
    Hello everyone, can we ask anyone who is experiencing crashes on Xbox when starting up to put their console into Offline mode (This can be done via Network Settings).

    We believe this may be a temporary workaround, but we could use more player reports.
     
  12. max#2873

    max#2873 Well-Known Member

    Joined:
    Oct 9, 2022
    Messages:
    803
    Likes Received:
    1,075
    Yep I had not a single crash since then. I predict it is most probably CC issue than anything else, then solution #2 I guess wolud be wiping out all your subscribed liveries... But for it just assumption.
     
    Last edited: Sep 30, 2023
  13. hells.high.lord666

    hells.high.lord666 Well-Known Member

    Joined:
    Jul 9, 2021
    Messages:
    770
    Likes Received:
    636
    You know this wouldn't surprise me in the slightest. Got down to 31 add-ons yesterday from having everything and still getting told I need to install routes that I've just been driving! Cc has never worked properly and while it has some great scenarios and liveries on there is incredibly limited in use
     
  14. cloudyskies21

    cloudyskies21 Well-Known Member

    Joined:
    May 9, 2021
    Messages:
    1,631
    Likes Received:
    4,616
    DTG has just posted an update in the announcements thread regarding a temporary workaround to stop the crashes.
     
    • Like Like x 1
  15. Bradley

    Bradley Well-Known Member

    Joined:
    Aug 15, 2018
    Messages:
    1,064
    Likes Received:
    1,740
    So creators club being an issue, who would have thought it, DTG your creators club experiment was a failure, might as well get rid,
     
    • Like Like x 1
  16. selocssor

    selocssor Member

    Joined:
    Jul 9, 2020
    Messages:
    71
    Likes Received:
    23
    Might have to try that tbh im not bothered with online content right now
     
  17. selocssor

    selocssor Member

    Joined:
    Jul 9, 2020
    Messages:
    71
    Likes Received:
    23
    I can clarify that actually works for me so far
     
    • Helpful Helpful x 1
  18. selocssor

    selocssor Member

    Joined:
    Jul 9, 2020
    Messages:
    71
    Likes Received:
    23
    Yea it works that way offline mode
     
  19. teide

    teide Member

    Joined:
    Apr 8, 2021
    Messages:
    71
    Likes Received:
    45
    Going offline seems to ease things and I havnt crashed on loading since (Xbox X with 74 addons).
    That said have since removed US content (which I play least) as keep getting Out of Memory CTDs when trying to run the full fat NY Trenton route. Another issue I know, but pretty unacceptable for a 9th gen console.
     
    • Like Like x 1
    • Helpful Helpful x 1
  20. Ewan M

    Ewan M Member

    Joined:
    May 11, 2021
    Messages:
    48
    Likes Received:
    25
    I’ve a few least used add-ons of mine removed and am planning on removing Ruhr Sieg Nord too to save space though I don’t suppose it’ll cost me the use of my DB red 155 haha
     
  21. mike#4092

    mike#4092 Active Member

    Joined:
    Sep 4, 2022
    Messages:
    320
    Likes Received:
    182
    Get rid of it? No! I use or did use a lot of creators content to make my own scenarios and fantasy railroad stuff. It's pretty cool..just needs fixed. When some US engines are LOVE I get another from a different dlc and find a skin to use on a given route. Horseshoe curve GE engines are horrible so I use Cajon Pass ones with NS paint scheme from a content creator and bam! Got what I want and should be. It's very handy in creating fun in the game and for more realism. I do not want to see it gone! A lot of people put in a lot of work in those paint schemes.
     
    • Like Like x 1
  22. BigSteveDexter

    BigSteveDexter Active Member

    Joined:
    Sep 6, 2022
    Messages:
    103
    Likes Received:
    63
    Fully agreed!
     
    • Like Like x 1
  23. selocssor

    selocssor Member

    Joined:
    Jul 9, 2020
    Messages:
    71
    Likes Received:
    23
    If u play it offline on your xbox it should be fine with your add ons
     
  24. Bradley

    Bradley Well-Known Member

    Joined:
    Aug 15, 2018
    Messages:
    1,064
    Likes Received:
    1,740
    Hopefully we’re another day closer to the end
     
    • Like Like x 2
  25. Wooki74

    Wooki74 Active Member

    Joined:
    Jul 9, 2020
    Messages:
    324
    Likes Received:
    234
    Going offline works for me aswell, with 98% all dlc installed . Once loaded in to game I go back online so far not had a crash and railfanshots won't always send but still play the game. Series x. Will keep you all up to date as day goes on.
     
    • Like Like x 2
  26. cloudyskies21

    cloudyskies21 Well-Known Member

    Joined:
    May 9, 2021
    Messages:
    1,631
    Likes Received:
    4,616
    Do you start the game, then switch to offline afterward? As if I switch to offline first, then when I try to start TSW it says 'this game needs to be online' to be played etc.
     
    • Like Like x 1
  27. Wooki74

    Wooki74 Active Member

    Joined:
    Jul 9, 2020
    Messages:
    324
    Likes Received:
    234
    You need to make your xbox your home xbox to work offline. Go to settings then to personalisation then to my xbox home.hope this helps
     
    • Helpful Helpful x 4
  28. cloudyskies21

    cloudyskies21 Well-Known Member

    Joined:
    May 9, 2021
    Messages:
    1,631
    Likes Received:
    4,616
    Ah okay thanks, much appreciated.
     
  29. Wooki74

    Wooki74 Active Member

    Joined:
    Jul 9, 2020
    Messages:
    324
    Likes Received:
    234
    Did it work?
     
    • Like Like x 2
  30. R3DWolf91

    R3DWolf91 Well-Known Member

    Joined:
    Mar 14, 2022
    Messages:
    763
    Likes Received:
    1,074
    I had the same issue. Got home from work yesterday, took the console offline, game told me to pound sand. Tried today after setting the console as my home (and giving it a swanky dark red color scheme), game booted up first try!

    Thanks Wooki! And thanks cloudy for asking in the first place!
     
    • Like Like x 2
  31. R3DWolf91

    R3DWolf91 Well-Known Member

    Joined:
    Mar 14, 2022
    Messages:
    763
    Likes Received:
    1,074
    Alex, I just tested this and it works like a charm. 80/+ DLC installed, even got New York Penn to load on a full rush hour morning timetable. If you guys do post this publicly as a workaround please make sure you forward Wooki74's instructions on setting the console as the home Xbox.
     
    • Like Like x 4
  32. Wooki74

    Wooki74 Active Member

    Joined:
    Jul 9, 2020
    Messages:
    324
    Likes Received:
    234
    Glad I could help. Enjoy your game.
     
    • Like Like x 2
    • Helpful Helpful x 1
  33. hells.high.lord666

    hells.high.lord666 Well-Known Member

    Joined:
    Jul 9, 2021
    Messages:
    770
    Likes Received:
    636
    It doesn't surprise me if it is a CC issue. Every run I've done on ECML has included weird coloured 158 and 66's that I'm assuming the livery sub is struggling to use
     
  34. DTG JD

    DTG JD Director of Community and Marketing Staff Member

    Joined:
    Feb 25, 2021
    Messages:
    3,075
    Likes Received:
    12,763
    Glad the workaround is helping in the interim, folks.
     
  35. R3DWolf91

    R3DWolf91 Well-Known Member

    Joined:
    Mar 14, 2022
    Messages:
    763
    Likes Received:
    1,074
    Just wait 'till you get our beta testing bill in the mail
     
    • Like Like x 3
  36. BigSteveDexter

    BigSteveDexter Active Member

    Joined:
    Sep 6, 2022
    Messages:
    103
    Likes Received:
    63
    Hahaha!
     
    • Like Like x 1
  37. Ewan M

    Ewan M Member

    Joined:
    May 11, 2021
    Messages:
    48
    Likes Received:
    25
    Been playing TSW 4 offline and so far, it’s working like a treat!
     
    • Like Like x 1
  38. jack#9468

    jack#9468 Well-Known Member

    Joined:
    Mar 29, 2023
    Messages:
    6,489
    Likes Received:
    7,757
    Doesn't work for me.

    I am unable to access the game while my Xbox is in offline mode.
     
  39. Wooki74

    Wooki74 Active Member

    Joined:
    Jul 9, 2020
    Messages:
    324
    Likes Received:
    234
     
    • Helpful Helpful x 2
  40. Wooki74

    Wooki74 Active Member

    Joined:
    Jul 9, 2020
    Messages:
    324
    Likes Received:
    234
    Update it worked since I started playing this morning this only now I have had my first crash doing full timetable on sehs service 1f20 ctd on loading.
     
  41. BigSteveDexter

    BigSteveDexter Active Member

    Joined:
    Sep 6, 2022
    Messages:
    103
    Likes Received:
    63
    After crashing in game, when I restarts, and have a successful load, I sometimes am stuck with the huge XBox cursor on the screen, and so far I can't figure out how to get rid of it.

    Edit...Pressing the XBox Home button gets rid of it.
     
  42. Thorman

    Thorman Active Member

    Joined:
    Oct 21, 2018
    Messages:
    121
    Likes Received:
    165
    Any news about a patch DTG?
     
    • Like Like x 1
  43. cloudyskies21

    cloudyskies21 Well-Known Member

    Joined:
    May 9, 2021
    Messages:
    1,631
    Likes Received:
    4,616
    Apologies for not responding sooner, but only managed to play TSW late last night. Thankfully, it worked without issue and I enjoyed many hours of Vorarlberg - cheers Wooki74 :)

    Yep, no worries R3DWolf91 :). It was finally nice to play TSW again - haha 5 hours last night to be exact and was great. :D
     
    • Like Like x 1
  44. Wooki74

    Wooki74 Active Member

    Joined:
    Jul 9, 2020
    Messages:
    324
    Likes Received:
    234
    Your welcome.
     
    • Like Like x 1
  45. brfan#9132

    brfan#9132 Active Member

    Joined:
    Jan 4, 2021
    Messages:
    450
    Likes Received:
    249
    I've also noticed if you set the weather on timetable it seems to crash that way aswell
     
  46. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    83
    Likes Received:
    26
    Hehe, downloaded the missing br423, game wont start. Totally unplayable. Pffff
     
  47. Bimmelbahn38

    Bimmelbahn38 New Member

    Joined:
    Sep 28, 2023
    Messages:
    13
    Likes Received:
    2
    No problems with br 423.
    Also no problems with rhe weather in timetable. I change it everytime.

    Have you set back to offline after downloading br 423?
     
  48. brfan#9132

    brfan#9132 Active Member

    Joined:
    Jan 4, 2021
    Messages:
    450
    Likes Received:
    249
    Interesting cause on ecml that's where it seems to crash a lot
     
  49. rcholmes85

    rcholmes85 Active Member

    Joined:
    Mar 24, 2020
    Messages:
    50
    Likes Received:
    188
    After several days of repeated crashes, I've given up :(

    Taking my game offline isn't an option, because I spend half my time at home when I'm working, or the rest of my time at my partners when I'm off, and I play the xbox at both locations. Changing the xbox home settings would prevent me being able to do this.

    I've removed over half of my DLC, and still getting crashes just loading simple 3-7 minute shunts not even in peak hours. Had I known it was going to be so bad, i would have continued playing TSW3 instead but I've completely uninstalled everything and moved my profile over to TSW4 before I knew of the issue.

    I'll keep an eye on the forums for updates, and no doubt I'll come back to TSW when the crashing problem is fixed. But for now, off to play MK1 instead.
     
    • Like Like x 1
  50. BigSteveDexter

    BigSteveDexter Active Member

    Joined:
    Sep 6, 2022
    Messages:
    103
    Likes Received:
    63
    If you don't want to use the offline option, you can try the following.

    Start the game, wait about 39 seconds or so for the music to start playing, and then manually exit and close the game. Then start the game again, and keep an eye on the spinning wheel of doom. Id it stutters bad, or seems frozen, just manually exit and quit the game again. About 3 manual quits at most, and the game will load with all your DLC's installed.

    I have 80 installed, and been playing using the above method since last week.

    Be aware that so far, NY-Trenton will crash the game if you select the extended time table.

    Playing this way, I am getting my achievement as well as Masteries.
     
    • Like Like x 1

Share This Page