Feedback Megathread For New Us Content

Discussion in 'TSW General Discussion' started by DTG Alex, Feb 21, 2023.

  1. DTG Alex

    DTG Alex Community Manager Staff Member

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    Hello everyone,

    This is a megathread for collecting feedback across all the new US content that is releasing today to compile it into one area that our teams can monitor more easily.

    First and foremost, we hope you enjoy it! :)

    Please keep feedback relevant to the following:
    • New York-Trenton
    • Amtrak Acela
    • UP Heritage Livery Collection
    • Boston Sprinter (Updated)
    • Sherman Hill (Updated)

    As a reminder we welcome all feedback, however please ensure it is constructive and include as much detail as you can when referring to issues you have encountered - this will help us identify the problems.

    Please submit any bugs you might experience to our Technical Reports section - and please read our guide there on how to raise an issue with the information we’ll need to reproduce it internally.

    Support Guides
    We've created support guides for FAQs, common problems as well as training, tutorials and video guides to help you learn all the new content - find these linked below:

    Screenshot Showcases
    One a side note, we also want to spotlight that if you've been enjoying the new content and love to get creative, share your best screenshots in our showcase threads - we'll be celebrating the images submitted so find out more details on each of the threads linked below:

    Update as of 22-02-23

    We are incredibly grateful for all the feedback raised by the community since the launch of the US content yesterday, and since then we’ve spoken to our dev teams to understand where we are up to with some of the issues you’ve mentioned.

    We currently have two post-release patches planned, the first of which is coming soon.

    By posting this, we aim to be transparent with what we are working on in response to your concerns and points of feedback. Below shows some of the most vocal issues and where they stand.

    Issues we are Investigating:
    • ALP-46 / ACS-64 introduction tutorials not working.
    • Sunnyside Yard depot services missing OHLE (on third rail track).
    • ALP-46 Pantographs not raising.
    • Amfleet Cab not paintable in Livery Designer
    • Multilevel cars opening upper-level doors at the low-level platforms.
    • Acela / Multilevel car doors open when in motion.
    • Amfleet Wheel Blur fix

    We are currently not investigating:
    • Additions to New York-Trenton Timetables
    • Graphical updates to New York Penn Station
    • Updating the PIS

    For Acela audio, we are monitoring feedback and comparing to reference sources, but due to the subjective nature of audio, we won’t be making immediate changes whilst we gauge your initial feedback.

    These are just some of the feedback you’ve given us so far, but by no means is this an exhaustive list. If anything changes, we will update you all.

    Thank you all for your patience and support :)
     
    Last edited by a moderator: Feb 22, 2023
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  2. nepclassof84

    nepclassof84 Well-Known Member

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    Beware if you’re playing when the day 1 patch rolls out you might have the game lock up on you. This was on Xbox.

    a quick restart sorted it after it applied the patch.
     
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  3. CK95

    CK95 Well-Known Member

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  4. nepclassof84

    nepclassof84 Well-Known Member

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    Doing the intro to New York to Trenton and got the route map collectible

    it has “Rahway” misspelled as “Ruhway”

    insert Matt pun here
     
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  5. DTG Alex

    DTG Alex Community Manager Staff Member

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  6. Amtrak_Fan

    Amtrak_Fan Well-Known Member

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    There was a bug on service 2164 where the overspeed and suppression notification wouldn't go away when braking for a signal. I ended up getting it to go away by hitting another signal and applying suppression.
     
  7. nepclassof84

    nepclassof84 Well-Known Member

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    In both of the alp-46 training tasks you start with an alert you can’t acknowledge. This was on Xbox. I couldn’t press b … even when prompted .. . Or the acknowledgment button.

    In both cases I was able to get around it by taking on the reverser and putting it back in
     
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  8. DTG JD

    DTG JD Director of Community Staff Member

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    think this is a known issue (if I understand correctly), and there’s a workaround in the Trenton gameplay guide linked in the original post.
     
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  9. Jordan0925

    Jordan0925 New Member

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    The AI ALP46's seem to not have the pantograph or marker lights on when trailing making for a very unrealistic operation...
     

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  10. AtherianKing

    AtherianKing Well-Known Member

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    bugs/issues I’ve noticed for Acela

    1. If you turn on the Acela Cab ceiling light to exit, it keeps the cab light on for a while even when switching back to off

    2. the front left display monitor in the cab and second seat monitor flickers around like crazy when do at least anywhere below 30mph (still happens above just not as often)

    3. destinations on Boston sprinter are all Boston-providence rather than off world, making all on board PIS state wrong destinations as well as making platforms the Acela calls at display wrong

    4. I started slipping in the snow according to the hud, but the slip icons still haven’t gone away on the hud, despite that, it doesn’t seem it’s slipping, i tried throttle 0 and brake application, but still displays on the hud, update: it reached around 130mph before disappearing, but have had a lot of wheel slip with this loco

    5. I’ve noticed with just alerter activated (haven’t checked with all systems on) it goes off a lot of times, seems more than sifa, is this intended ?

    General Info
    Console: XSX
    Route: Boston Sprinter
     
    Last edited: Feb 21, 2023
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  11. mattwild55

    mattwild55 Well-Known Member

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    My feedback is that the Acela is brilliant and really enhances Boston even if you're not actually driving it - it's a natural fit for the route and feels bizarre that we ever had a Boston without it. Great fun to drive and looks super. Really emphasizes how much loco variety adds to a route - any chance of that Class 700 yet? :cool:

    Edit: Can't believe I forgot to say how much better Boston now the signalling has been revised. Night and day difference, has gone from almost unplayable to really engaging - many thanks to cActUsjUiCe

    My only point of feedback so far is that I'd really like to see the outstanding Boston PIS issues rectified:

    - Boston South Track 1 PIS seems to show the wrong information for the half of PIS screens that are closest to the pedestrian exit / buffers
    - Stoughton and Canton Center don't seem to show up at all on PIS leaving a blank slot
    - Acela services don't use off-map destinations
     
    Last edited: Feb 21, 2023
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  12. solicitr

    solicitr Well-Known Member

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    Boston revised is suddenly a pleasure! A route I had avoided since shortly after release, due to bugs and especially signal issues, is now a great deal of fun. And it looks fabulous with TOD4 lighting.

    I might go ahead and get Acela to run on it (no interest in NY-T)
     
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  13. Bradley

    Bradley Well-Known Member

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    The route and the locos are great, the Acela especially, the tutorials are mega boring, also maybe one day you could add AI LIRR trains and freight wagons static as they make the route feel bigger in the scenarios and in service mode a player could be disappointed to not see them included. But overall good content. The TOD4 update bring new life to both Boston and Sherman any chance of putting it on other older routes?
     
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  14. erg73

    erg73 Well-Known Member

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    The new lighting in the Boston tunnels is totally broken (game on ps5). The problem is quite similar to what happened at the launch of Schnellfahrstrecke Kassel-Würzburg. I hope they fix it.
     
  15. solicitr

    solicitr Well-Known Member

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    Fine on PC
     
  16. mattwild55

    mattwild55 Well-Known Member

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    Are you referring to the flash as you enter tunnels? I am getting that on PC and hope it will be fixed.
     
  17. erg73

    erg73 Well-Known Member

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    Yes, that's right. Awful flashes of light that go on for several seconds and lighting that is too bright and unrealistic. Something similar happened in SKW and I remember they fixed it quickly.
     
  18. kurtosizm

    kurtosizm Well-Known Member

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    Around 22:30... Acela leaving the yard, and no overhead wires? Can someone explain?
     
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  19. Tom Fresco

    Tom Fresco Well-Known Member

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    The Acela can open the doors on the move, wasnt there the same issues with the n wagen at launch.....?

    Otherwise a really good train, and NYT looks great and the stock itself is very good too, but as mentioned a lot (and rightfully so!) the timetable is an utter shame compared with any other (DTG) TSW Route since Rush Hour. 40 services a day with the ALP 46, half of which are deadheads to sunnyside, come on, really??..... I know the US doesnt really like its passenger trains (evil socialism ;p ), but thats way less services than in reality.
    As almost any other route prooves, the amount of driveable and lack of AI Services cant be down to performance isses, as Boston, Victoria, Brighton, Bremen, Würzburg and Dresden show.

    20230221185339_1.jpg
     
    Last edited: Feb 21, 2023
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  20. pveezy

    pveezy Well-Known Member

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    Having a strange issue with Acela on NYT... not sure if a bug or me missing something/not understanding.

    I am trying it on Trenton and having a weird issue. Train 2155 From Penn...

    Starting from Penn, safety systems on, load passengers, close doors, release brakes, ready to go... ATC says Restrict 20mph. Start moving (using manual throttle at like 1 or 2 notch)... as soon as I hit 1.5mph I get an overspeed and penalty brake?

    I will try some other services on this route, but I didn't have this issue with the train on Boston.

    Here’s a video of it happening. I tried 2 services and both do it:

     
    Last edited: Feb 21, 2023
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  21. dr1980

    dr1980 Member

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    Here's my initial feedback after completing (most of) two runs on NY-Trenton including the Acela.

    The runs:

    Acela 2160, 11:55 departure to New York
    NJT 3165, 16:49 Departure to Jersey Ave then deadheading to Trenton.

    Generally I'm quite happy with what I see. The route and rolling stock look good and the rolling stock really sounds great, probably the best I've experienced so far in a North American release. I like the variety of services and will certainly spend a lot of time on this route. I will say I've only ridden this line in real life once, from Newark Airport to Penn Station so I don't profess to be an expert (and I'm not qualified to rivet count!) but as a big time North American railfan it all feels right.

    A few points to raise:

    - The Acela seems very prone to wheel slip, even at low power settings on dry rails. Having said that, though I see the wheel slip indicator it doesn't seem like there's a significant issue with acceleration etc.
    - I've had a few station stops that were long, ~ 5 minutes. Newark Penn on both services noted above and MetroPark on NJT3165. In both cases I was adhering to speed limits and wasn't in any big rush. Perhaps this is time built into the schedule to allow for real life congestion that doesn't exist in the TSW3 route?
    - The daytime colours seem very oversaturated/washed out...I disabled HDR on my monitor and it looked better. I'm not sure if that's a bigger sim issue but I don't remember it seeming so washed out on other routes except maybe on the Caltrain route.
    - I encountered a signaling issue that is the reason I only "almost" completed NJT3165. I was around 4-5 miles away from Trenton when I rear ended another NJT train making a station stop. I had some yellow signals (as indicated in the upper right corner of the screen) then a green, then boom, mass casualty event. I did have the safety devices isolated while I get the hang of things so maybe that would have saved me. Side note, seeing a stopped train emerge from the fog at 90MPh was a shocking experience!

    Overall job well done by the team!
     
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  22. erg73

    erg73 Well-Known Member

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    It's clear that Joe can't build all the timetables for all the routes, unless we clone him (we could try??:D), but I'm sure that if he had been in charge of this route the result would have been very different.

    No Joe=No party :|
     
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  23. danielemerson78

    danielemerson78 Member

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    So far I have only played the updated Sherman hill route.The new lighting makes alot of difference and I swear some scenery has been added along the route.I may actually spend a bit of time on it now.Before the update it kind of felt like driving on the moon...My only bug bear is that the cab view still seems more washed out then the external view.Its better..but there is still a difference.
     
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  24. zephery

    zephery New Member

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    Hellooo. This is my first post on the forum.

    There is an issue I have encountered with the ALP-46 on the NYT DLC. I'm not sure if it's because of my own stupidity or if it's a bug, but I figured I'd mention it anyway. I always like to challenge myself to take on the safety systems, so I had ATC and ACSES turned on, as well as the Alerter. I've done the ASES tutorial provided with the ALP-46 and as someone who played the original Boston Sprinter, I've an understanding of ATC/ACSES already. This occurred on Service 3720 Jersey Avenue - NY Penn Station 08:55. It also occurred on a service which I can't recall, but it began in NY Penn Station. (I'm aware there's a lot of those, sorry.)

    When entering the Metuchen station area, there is a lot of speed limit changes on the game hud when rounding a curve. From 80 to 100 to 80 again. ACSES brings you down to 79MPH and then forces a brake application, even if you're well below 79MPH. I redid the service a few times, one time going 60MPH, and I was still forced into a full stop. There was no way for me to recover the train unless I disabled ACSES.

    Leaving ATC on at that point is OK, but re-enabling ACSES at any point afterwards always forces an unrecoverable brake application.
     
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  25. TripleJ814

    TripleJ814 Well-Known Member

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  26. TripleJ814

    TripleJ814 Well-Known Member

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    3) Most of the sunnyside depot services run the NJT/Amtrak trains on tracks that don't have Overhead lines (i think there's just a lot of missing OHLE around this area, this particular service is 2121 however it affects most sunnyside depot services)
    upload_2023-2-21_15-5-37.png
     
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  27. johnmcglade17

    johnmcglade17 Active Member

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    I do not get the content I only like uk
     
  28. Bradley

    Bradley Well-Known Member

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    Then why post in this thread then?
     
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  29. redrev1917

    redrev1917 Well-Known Member

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    Really enjoying the Acela but a few points to note

    1) The RailDriver lever for the cruise control is awful, there's no dressing it up. It really need to go back to notches for the RD please, rest of the controls are great.
    2) When cruise control is set it doesnt matter what the throttle is set to, it accelerates full throttle at low speed.
    3) Braking and acceleration seems to powerful, whilst not familiar with the real life trainsets, compared to other high speed trains in seems far more responsive, is this normal?
    4) The HUD gets in the way of the incab signalling, this is an issue with other locos admittedly but its really marked in the Acela. Its about time we could even reduce the size of the HUD or better still be able to drag it to the best fit in the UI
    5) Im sure Matt said the alerter would go off more frequently at higher speeds then at low speeds, but it seems to be the other way round. Perhaps I misheard, or he mis spoke or Im just imagining it?
     
    Last edited: Feb 21, 2023
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  30. Bradley

    Bradley Well-Known Member

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    Where’s the passenger lights for the multi levels?
     
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  31. Blacknred81

    Blacknred81 Well-Known Member

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    Not helpful at all.
     
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  32. DTG JD

    DTG JD Director of Community Staff Member

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    Thanks for the feedback so far - glad a lot of you are enjoying it! We’ll be collating what we can tomorrow morning.
     
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  33. redrev1917

    redrev1917 Well-Known Member

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    That is shocking and a total immersion killer for me, so glad I saved my money. I was going to wait and pick this up in a sale but after that I think Trenton is going to be consigned to the never buy bin unless major improvements are made.
     
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  34. Monder

    Monder Well-Known Member

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    That route just keeps on giving I see...
     
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  35. nepclassof84

    nepclassof84 Well-Known Member

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    I think there is an impossible gold for the “I just cleaned there scenario” on Boston sprinter. Gold is 10000 points I had 9581. By my calculations I lost 167 points to speed / stopping / time deductions. Perfect score has to be close but short of 10000.

    fun scenario I’d do it again if someone else gets to the gold level. I think the scoring is about 250 points short.
     
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  36. nockwurst

    nockwurst Well-Known Member

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    If you’re sold on it, then I will definitely go take a peek at it tonight.
     
  37. AtherianKing

    AtherianKing Well-Known Member

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    Definitely liking being inside the Acela cab, starting to think it may become one of my favourite. Quite a lot of interactions to be had with it, and always great for immersion with heating controls.

    only thing that dampens the experience in the cab for me is the flickering of 2 of the monitors, noticed a few members pick this up so I’m hopeful it will be fixed. Will be near to perfect after that.
     
    Last edited: Feb 21, 2023
  38. ajp31

    ajp31 Active Member

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    Thanks for providing this thread, DTG folks!

    I mentioned these in that other thread, but repeating here. Three small items related to the NJT stock that would improve realism:

    Cab cars should be 7000-7061. 71xx is fiction. :)
    Trailing coaches should be rotated 180 degrees in all consists, so that the blanked-out lower level window is oriented towards the locomotive (same as the cab cars).
    Door-closing beeps should repeat eight times rather than six.

    I haven’t had a chance to play a service with this pathing yet, but I do hope that the path from Newark track 1 towards New York correctly diverges to track 2 at Rea Interlocking (the first switch after crossing the Passaic River, adjacent to Harrison PATH station), rather than waiting for the crossover at Hudson (as you approach Swift). This was an issue with the NJCL pathing in TSC.

    Finally I will also add my voice to the call to overhaul and expand the timetable. Consists on NJT electric routes don’t follow any rhyme or reason with regards to which end is leading in which direction, so there should be services in both directions with both the ALP46 and the cab car. And of course, getting the full complement of 31xx/32xx/35xx/37xx/38xx/39xx services from the real life timetable would be amazing. (Heck, throw in the six 33xx runs even though they use the ALP45 IRL.) Adding in the 62xx/63xx/66xx runs between New York and Swift would be even better! Let me also offer my help with the timetable in whatever way(s) I can. :)
     
    Last edited: Feb 22, 2023
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  39. max#2873

    max#2873 Well-Known Member

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    no initial passengers board at any timetable service starting from boston station, they pop up way to late and don't board, so all trains leave empty. xboxsx
     
  40. pveezy

    pveezy Well-Known Member

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    I played it a bit today, and yesterday (Boston route post update before Acela). My thoughts.

    Acela:
    LOVE IT! New favourite train in TSW I think. It is great on both routes. I like that it is a (relatively) high speed train, but isn't completely automated and strictly running in a straight line (like Germans). The closest I'd compare it to in game would be the Javelin, which is another fav of mine. The model seems awesome and I haven't noticed any major bugs with it yet. A few issues with the reverser (got it stuck once, and it seems like if you don't activate it until after safety systems are on it messes up safety systems somehow). Great work on this one. And if you like the Acela I recommend getting both routes because they offer a different feel/operation style.

    Boston update:
    Again nothing but good things to say here. The new lighting looks pretty good on the route, and the Acela adds a lot to it. But the key thing here is the signaling. So far it seems like you can actually run the route with safety systems on and not have some major slowdowns due to wonky signaling. I always liked this route generally, but it became unplayable for me once I became a safety systems player. Now it looks like its back to being a fav. It is kind of crazy that it took this long to basically have it work properly but thats all under the bridge now and I am just happy to have it.

    NYT Trenton:
    I like the route. It has a major flaw, which is well discussed here, and that is a significant amount of missing NJT services. Sounds like they ran out of time and basically released an unfinished timetable. Which is a little brutal. But I am hoping DTG does the right thing here and keeps working on that timetable to get it right (other routes have had timetables addressed after release so there is precedent). With DTG routes it seems like some get almost shelved right away as far as updates while others keep getting worked on with patches that are beyond bug fixes (like for example BML just getting a stealth update with a whackload of new freight). This route needs to be one that gets ongoing attention.

    Beyond that, after one run on the route with Acela I can say I like it overall. It does seem lacking in NJT traffic noticeably though. I'd say they should focus on that, not the LIRR, which you'd only really see in the dark Penn station anyway, its the route itself between Penn and Trenton that could use a boost in traffic, and we know adding the rest of NJT services would do that.

    Outside of the traffic issue I like the route. Especially with Acela. It has some fun curvy spots and then closer to Trenton a long straight stretch that gives it a high speed feel in the Acela. I don't know the route IRL and haven't had time to take a close look at it but first impression is good outside of the known timetable shortcut.

    Bug wise there is some known stuff popping up, like trains with pantographs down (AI), trains that use OHLE being routed on third rail track, and a couple weird signal/speed limit things I've seen. I am sure these will get reported over the next few days.
     
    Last edited: Feb 21, 2023
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  41. MAX1319

    MAX1319 Well-Known Member

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    not my picture but wanted to share. Is this a new isle seat on the Acela
    upload_2023-2-21_16-53-19.png
     
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  42. dr1980

    dr1980 Member

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    That’s a really good point that I forgot to mention in my post. I would like to see the lever change the cruise speed in increments of 5. Even if that’s not realistic, I think it’s a good workaround for the low resolution of the rail driver lever.
     
  43. Dinosbacsi

    Dinosbacsi Well-Known Member

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    Nah, tunnel lighting is broken on many places on PC as well. Weird flashes as you enter them, also trains at covered stations like Boston, Boston Bay and Providence have weird bluish lighting on them.

    And I only did a single run in the MBTA F40PH since the update, but it also has issues. The small switches are all compeltely white (either missing texture, or they are just showing up incredibly bright), and in tunnels there are issues with the glass surfaces of the gauges and the doors open/closed and brakes applied/released lights near the brake handle. But I will do more testing with those in the next days, only had the chance for a short MBTA run yet.
     
  44. theorganist

    theorganist Well-Known Member

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    Brilliant, that will be massively helpful to DTG when looking at what to fix on NEC!
     
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  45. Dinosbacsi

    Dinosbacsi Well-Known Member

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    By the way, it has always bothered me in Boston Sprinter that the SPG freight cars on the sidings don't use livery substitution. Well, the autorack cars do, but only those. The tankers, boxcars and hoppers do not. I was kind of hoping it would change with this update, but sadly not.

    Would it be possible to turn on CC liveries for them? I believe they all use CC liveries on their home route, SPG. It would look much better if we could have freight cars in different colors than all being the same CSX color on Boston as well.
     
  46. thepier

    thepier New Member

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    ALP-46
    • you can still press the "N" key even if there's no low horn
    Multi-Level Cab Car
    • the "N" key horn is displayed as "Low" but the sound is the same
    • channel selector for the Radio/PA instead of channel 15 has "14.9999", plus the digits above show up only when above channel 20
    Multi-Level coaches
    • you can sit in passengers seats on both levels from outside the coach itself
     

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  47. Dinosbacsi

    Dinosbacsi Well-Known Member

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    Yeah, I have noticed that in the preview stream as well.
     
  48. nepclassof84

    nepclassof84 Well-Known Member

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    I just did the sunny side up scenario and I can confirm what others have posted

    1- coming out of the yard as soon as I get off the yard lead onto the main the catenary disappears

    2- it comes back as soon as I go into the tunnel

    3- the catenary stays all the way back out and through the entire trip including loop into sunny side

    4- then in the return back after swapping engines the catenary is gone again

    5- the lighting the first couple hundred yards into the tunnel is very bad but gets better with some chops of light for the next couple hundred yards

    6- the lighting coming out of the tunnel is equally bad

    7- I have noticed the blue tint in headlights of other trains not quite as much into tunnels
     
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  49. DarkWolf

    DarkWolf Active Member

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    I don't own any of the new content yet but the addition of the new clouds is very welcome on Sherman Hill. It being such open country you can really appreciate the improvement they bring.

    On the flip side I'm a little disappointed this overpass just outside of Laramie didn't get fixed. The main part of the bridge is still not casting a shadow correctly. You can see a bit of the edges where the shadow should be and from a distance you sometimes see bits of the shadow that should be there but mostly it looks like this.

    [​IMG]

    DW
     
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  50. surreychuff#3060

    surreychuff#3060 Active Member

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    On the Acela, the external sound mix seems off; almost like the ambient sounds are up and there’s very little train noise… eg can hear birds and other ambient sounds more prominently than say wind noise or general “train at speed sound”… this is specifically if you move the camera placement to the side of a regular coach, rather than a power car where do get the engine running sounds obvs. sound effects like rail joint sounds coming through more clearly than usual, so potentially the sound mix?

    tried the ACS 64 to see if my install had got messed up and that sounds as expected…

    on PA5 playing the PS5 version of the game
     

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