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Preserved Collection For Xbox

Discussion in 'Xbox Discussion' started by DTG Natster, Sep 10, 2020.

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  1. Crochunter1970

    Crochunter1970 Active Member

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    A open letter to DTG.

    I am sitting on my back porch naked. Why? In protest of the preserved collection 2 still not appearing on my Xbox. My wife is screaming at me to get dressed. I refuse. I will put on clothes when this issue fixed. It is 12.45pm Australian time and I am still naked.

    Over to you DTG to save my marriage.
     
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  2. bensconnolly

    bensconnolly New Member

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    I'm also in Australia. It's true - the new preserved DLC is not showing up in the in-game menu after downloading. It's also true that he's naked.
     
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  3. Crochunter1970

    Crochunter1970 Active Member

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    Thanks for backing me mate.
     
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  4. Driver8666

    Driver8666 Member

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    In Canada it works.
     
  5. Driver8666

    Driver8666 Member

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    If I remember correctly, he was naked, put back on his clothes and then went stark naked again. Lol.
     
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  6. kylel2036

    kylel2036 Well-Known Member

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    Oh lord some of the jokes in this thread are funny
     
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  7. dreampage

    dreampage Active Member

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    Legend says he is still sitting on his porch naked. :D
     
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  8. Crochunter1970

    Crochunter1970 Active Member

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    5 pm Australian time. DLC routes from preserved colledtion 2 still not showing up on my Xbox. That makes it 24 hours straight of nakedness. Stark naked.

    The preserved collection has become the perverse collection. Get this fixed or this nudity madness will continue.
     
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  9. DB628

    DB628 Well-Known Member

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    Why no Dovetail member answer anymore here to fixed this awful bug?
    We’re still waiting for a hot fix
     
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  10. JonnE

    JonnE Active Member

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    It's weekend, don't expect anyone to be working on until monday. As work times in software development are usually higher than in other industries they have their limits as well.

    Besides, as achievements still pop up as 'Train Sim World 2021' and the other preserved collection DLCs still don't work properly with TSW2020 I wouldn't expect a fully functioning fix anytime soon.

    Of course this is unworthy for an actual very cool product and not likely to experience at any other game but it is what it is.
     
  11. gergonemes

    gergonemes Member

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    Dovetail members not read this. It's weekend!
     
  12. DB628

    DB628 Well-Known Member

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    I set the location now back to United Kingdom but the language is still German and it’s also working
    So I can play at the Weekend finally without troubles I hope
     
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  13. rainbirds

    rainbirds Member

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    I summited s support ticket so they know about the problem when the come to work on Monday.
     
  14. Thorman

    Thorman Member

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    Not working in France either.
    A message from a community manager telling us they know about the problem (and giving a fix ETA) would be welcome.
     
    Last edited: Sep 12, 2020
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  15. Crochunter1970

    Crochunter1970 Active Member

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    36 hours. No clothing.
     
  16. dreampage

    dreampage Active Member

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    I also submitted a support ticket, but they don't work on weekends so any progress can be expected only on Monday. Also, because of the time zone difference with Microsoft, it's more like Tuesday until anything can happen at all. For now, we can't use the Preserved Collection routes. It's either a problem with the licence unlock or the TSW 2 game itself, one of them don't seem to handle the different regions properly.

    For now, we have to wait.

    If you want to submit a support ticket, you can do so here: https://dovetailgames.kayako.com/
     
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  17. L89

    L89 Active Member

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    Then this is a good workaround as you can keep your current language. The only thing with changing location means the Microsoft Store will not be in the right region. You can still use the web version in the correct region, though if you are planning on buying stuff.
     
  18. NicoHD

    NicoHD Member

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    Jepp thats true DB628
     
  19. mjvz1999

    mjvz1999 New Member

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    Maybe but only once a new dlc comes put.. I already own everything there's currently out.. So that would a useless gesture whilst it is actually an issue for me
     
  20. 7orenz

    7orenz Well-Known Member

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    Location issue persist. As I change location from UK to my country (e.g. to having access to the Microsof Reward app) I lose all my Preserved Collection (phase 2) contents. I want to start a naked protest too! :resistence against Microsoft:
     
  21. Easilyconfused

    Easilyconfused Member

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    Hmm.

    I remember in the 1980s buying racing destruction set for the Atari 400 on floppy disk. When it turned up 2 weeks later the disk was unreadable so I had to call the supplier (no email or forums in those days) and they instructed me to send it back. I did and they confirmed a week later that the disk was indeed unreadable and sent a new one that took 3 weeks to turn up. I was desperate to play the game but had to wait nearly 5 weeks before I had a working copy.

    People these days have no patience.
     
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  22. kylel2036

    kylel2036 Well-Known Member

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    Well lucky for me I don't need patience I already got it.(it was fixed in the US lucky for me )
    But this seems like an odd situation it's working in this country but it's not working in that country
     
    Last edited: Sep 13, 2020
  23. 7orenz

    7orenz Well-Known Member

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    True, people need to have patience. But its also true that times is changed.

    I worked as analyst & programmer for the ThyssenKrupp in Italy (across the 2000-2010). And I remember that if there was some technical issue to solve we stayed at work also in the weekend. Normally employed of my same role they had the free weekend.
     
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  24. kylel2036

    kylel2036 Well-Known Member

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    Pennsylvania DLC?
     
  25. 7orenz

    7orenz Well-Known Member

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    Penn = Sand Patch, maybe :D
     
  26. kylel2036

    kylel2036 Well-Known Member

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    Seems fine for me IMG_20200912_233602.jpg
     
  27. kylel2036

    kylel2036 Well-Known Member

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    Well Sand Patch never goes near Pennsylvania so I don't know what they are talking about there are actually no DLC's that are in Pennsylvania
     
  28. 7orenz

    7orenz Well-Known Member

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    Google say that SPG is over the border between Pennsylvania (Rockwood side) and Maryland (Cumberland side).
    So, I suppose Sand Patch location is next to Rockwood and always Google (not me) say that Rockwood is in Pennsylvania :D

    https://en.wikipedia.org/wiki/Rockwood,_Pennsylvania
     
  29. kylel2036

    kylel2036 Well-Known Member

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    Seems fine
    Oh so Im wrong :/ oh well don't know the area well. Didn't know that thanks or the info
     
  30. dreampage

    dreampage Active Member

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    If I recall correctly you live in a currently supported country (UK? US?). Thankfully it's working for you but for the rest of us it still doesn't.
     
  31. dreampage

    dreampage Active Member

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    He probably meant Peninsula Corridor. (Mistook Peninsula with Pennsylvania.)
     
  32. TrainSim-Matt

    TrainSim-Matt Staff Member

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    Hi Folks,

    As has been said by someone earlier it's the weekend so people are doing their home-thing as they absolutely should :)

    I have escalated this to the relevant channels/people internally and as soon as the team are back in on Monday I'm sure it will be given high priority.

    Matt.
     
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  33. bobbobberdd

    bobbobberdd Member

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    Thumps Up :D
     
  34. DB628

    DB628 Well-Known Member

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    Thank You Boss :)
     
  35. rene.aspesberger

    rene.aspesberger New Member

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    Mittlerweile ist es schon Sonntag Abend und ich habe noch immer das selbe Problem dass ich auf Xbox Ruhr Sieg Nord und die Br 155 zwar gedownloaded habe, aber es mir noch immer nicht im Spiel angezeigt und auswählbar erscheint also die Weltweite veröffentlichung war ja wohl doch nur ein schlechter gemeiner Witz HAHA
     
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  36. christophmkfranke

    christophmkfranke New Member

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    I've tried it several times now. Was so looking forward to enjoying more of the preserved collection.
    Yet another screw up.....

    When will it get fixed?
     
  37. christophmkfranke

    christophmkfranke New Member

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    Habe genau dasselbe Problem.
     
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  38. R62A1973

    R62A1973 Active Member

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    Is that one hardhat still blocked by wall?
     
  39. Crochunter1970

    Crochunter1970 Active Member

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  40. kylel2036

    kylel2036 Well-Known Member

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    Hopefully this is fixed for you guys today
     
  41. gergonemes

    gergonemes Member

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    :)Goooood morning! New week, new day, and i hope, new bugs!
     
  42. kylel2036

    kylel2036 Well-Known Member

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    Yeah the preserved collection phase II does come with a ton of bugs some from TSW2020 some not
    which isn't good
     
  43. BBIAJ

    BBIAJ Active Member

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    Anything in particular to look out for? I've only played all of the tutorials of Phase II so far.
     
  44. JasonARJ3125

    JasonARJ3125 Well-Known Member

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    Please fix what ever the issue is ( mines fine ) this naked protest has gone on long enough now.
     
  45. kylel2036

    kylel2036 Well-Known Member

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  46. DB628

    DB628 Well-Known Member

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    The M7 Sound from TSW 2020 is completely lost in TSW 2 and this makes me sick because the train is quiet
    Also the DB BR 143 has only Sound when the windows are open
     
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  47. DTG Natster

    DTG Natster Community Manager Staff Member

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    Good morning all, I see a few people have still been having problems with the new download, this is being looked into and I will be keeping an eye on it myself.

    Your frustrations are perfectly valid and I would just like to thank you all again for being so patient over the weekend.
     
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  48. DB628

    DB628 Well-Known Member

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    Yes can confirm it, Germany as location still don’t show up ingame from Phase 2
     
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  49. kylel2036

    kylel2036 Well-Known Member

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    Hopefully this doesn't happen with Phase III or IIII
     
  50. dreampage

    dreampage Active Member

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    I also attached some screenshots about the problem here: https://forums.dovetailgames.com/threads/downloaded-dlc-not-available.27078/#post-176123 I hope it helps.
     
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